The Lemon Index

All cars · Volkswagen Golf

2011 Volkswagen Golf.

The 2011 Volkswagen Golf is one of the worst years by owner complaints: 87 complaints in its first 3 years and a Lemon Index of 215, where 100 is the average car. Owners complain most about transmission & drivetrain, it has 6 recalls, and it gets 26 to 32 mpg combined. The best Volkswagen Golf year is 2014.

215Lemon Index · 100 = average car

Lemon alert. 2.1× the average car's complaints.

Best year 2014 · Worst year 2019

Volkswagen Golf
Photo shows a 2020 Volkswagen Golf. Vauxford, Wikimedia Commons · CC BY-SA 4.0 · background removed

Before you buy. What matters most for this car.

Owner complaints87first 3 years
Fuel economy26–32 mpgcombined, EPA
Crash testnot ratedNHTSA

How serious. Out of 165 owner complaints, owners reported:

4crashes
2injuries
4fires
3tows

What owners complain about most. From owner complaints to the government.

transmission & drivetrain32%
fuel or ev drive system25%
fuel system, diesel21%
engine13%
engine11%

Share of this year's owner complaints filed with NHTSA, not the share of cars that break. One complaint can name more than one area.

Transmission problems in every Volkswagen Golf year →

When owners reported problems. From owner complaints to the government.

half by 37K
0K50K100K150K200K

Most owners who filed a complaint with NHTSA had 13K to 61K miles on the car (139 complaints listed the miles). This shows when people who had a problem reported it, not the odds that your car will have it.

  • transmission & drivetrain complaints mostly came at 1K–44K miles
  • engine complaints mostly came at 43K–96K miles
  • fuel or ev drive system complaints mostly came at 28K–63K miles

Recalls 6

  • airbags 2019

    The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

  • unknown or other 2018

    Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.

  • airbags 2018

    Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.

Show all 6 recalls
  • airbags 2016

    Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.

  • airbags 2015

    In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned.

  • fuel system, diesel 2011

    VOLKSWAGEN IS RECALLING CERTAIN MODEL 2009-2012 JETTA AND JETTA SPORTWAGEN VEHICLES, MANUFACTURED FROM MAY 2008 THROUGH SEPTEMBER 2011, MODEL YEAR 2010-2012 VOLKSWAGEN GOLF VEHICLES, MANUFACTURED FROM MAY 2009 THROUGH SE…

Recall repairs are free at any dealer. A recall only matters if it's still open on that exact car, so check its VIN.

Check a VIN for open recalls

Problems Volkswagen told dealers about

Volkswagen sent dealers 1284 repair notes for this car. The ones about its biggest problems:

  • Whistle or whine noise coming from the transmission when driving
  • Tech Tips (Torque Converter/Flywheel/Flexplate installation): Incorrect torque converter
  • Incorrect torque converter or flywheel/flexplate installation can result in transmission damage

Ask a seller or mechanic if these were done. Some are free under warranty or a special program.

Government investigations

  • OpenAir bag clockspring failure2018
  • ClosedAir bag clockspring failure2017–2018
  • ClosedAir bag clockspring failure2015
  • ClosedHigh-pressure fuel pump failure2011–2015

NHTSA looks into a problem when enough owners report it. Many end in a recall.

Safety

Stability controlStandard
Collision warningNot offered
Lane departure warningNot offered
Crash test details
VersionOverallFrontSideRollover
Volkswagen Golf 4 DR FWDnot ratednot ratednot rated★★★★☆
Volkswagen Golf 2 DR FWDnot ratednot ratednot ratednot rated
Fuel cost and engines

About $2400–2950 a year in fuel (EPA estimate). Engines: 2.0L 4-cyl, 2.5L 5-cyl.

In owners' words

High pressure fuel lines were leaking large amounts of fuel. Fuel leaked on to alternator, car stalled on highway and required towing.

2011 Volkswagen Golf owner · NHTSA complaint 10549440
More owner reports

Car revs and does not accelerate, put car in neutral or park and back in drive can drive car again.

NHTSA complaint 10412173

Engine warning light, loss of power, engine stall. Dealer said fuel pump failed, contaminated complete fuel system. Entire fuel system must be replaced.

NHTSA complaint 10512456

Quick answers

Is the 2011 Volkswagen Golf reliable?

No, it is one of the worst by government complaints. It drew 2.1× the average car's complaints filed with NHTSA in its first 3 years, per car sold (Lemon Index 215; 100 is average, lower is better). The best Volkswagen Golf year by this measure is 2014.

What are the most common 2011 Volkswagen Golf problems?

In owner complaints to the government, the parts named most are transmission & drivetrain (32%), fuel or ev drive system (25%) and fuel system, diesel (21%). That is the share of complaints, not the share of cars that break.

How many recalls does the 2011 Volkswagen Golf have?

6 safety recalls (latest: airbags). Recall repairs are free at any dealer; check a specific car's VIN at nhtsa.gov/recalls.

What gas mileage does the 2011 Volkswagen Golf get?

26 to 32 mpg combined, depending on the engine (EPA estimate).

At what mileage do 2011 Volkswagen Golf problems start?

Half of the owners who gave a mileage reported the problem between 13,600 and 61,000 miles. The middle report was at 37,500 miles, from 139 complaints.

Does the 2011 Volkswagen Golf have transmission problems?

Transmission and drivetrain issues make up 32% of its owner complaints.

How much does the 2011 Volkswagen Golf cost in fuel a year?

About $2400 to $2950 a year, by the EPA's current estimate.

What engines does the 2011 Volkswagen Golf have?

2.0L 4-cyl, 2.5L 5-cyl.

What Volkswagen Golf year is better than the 2011?

By owner complaints per car sold, the best recent years are 2014, 2020 and 2013.

Lemon Index = safety complaints filed with the U.S. government (NHTSA) in a car's first 3 years, per car sold, against the average car of the same model year. 100 is average; lower is better. A complaint is an owner's report, not a confirmed defect. How it works

Updated

Free to use with credit: Source: The Lemon Index (lemonindex.com). Get the data