The Lemon Index

All cars · Volkswagen Golf · 2002

2002 Volkswagen Golf. Advanced data.

The raw numbers: engines, recall campaign numbers, failure mileage and manufacturer communications.

Lemon Index344100 = average car
Complaints141NHTSA, first 3 years
Sold40,157U.S. model year
Per 100K sold351complaints
Year rank#18 of 19#1 = fewest complaints

Engines and drivetrains 9

EngineTransmissionDriveCity / hwy / combinedFuelFuel cost/yr
1.8L 4-cyl turboManual 5-spdFWD21 / 28 / 24Premium$3,200
1.8L 4-cyl turboManual 6-spdFWD20 / 28 / 23Premium$3,350
1.8L 4-cyl turboAuto (S5)FWD19 / 27 / 22Premium$3,500
1.9L 4-cyl turbo dieselManual 5-spdFWD35 / 44 / 38Diesel$2,500
1.9L 4-cyl turbo dieselAuto 4-spdFWD29 / 40 / 33Diesel$2,850
2.0L 4-cylManual 5-spdFWD21 / 28 / 24Regular$2,600
2.0L 4-cylAuto 4-spdFWD20 / 27 / 23Regular$2,700
2.8L 6-cylManual 6-spdFWD19 / 27 / 22Regular$2,850
2.8L 6-cylManual 5-spdFWD18 / 26 / 21Regular$2,950

EPA test versions for this model year. Fuel cost is the EPA's current estimate, not the price in that year.

Failure mileage by system

Half of owners who gave a mileage reported the problem between 7,900 and 62,500 miles. Median 26,500, from 135 complaints with a mileage.

SystemMedianMiddle halfComplaints
Electrical8,7005,400–26,50039
Airbags62,00034,500–79,20029
Wheels6,0003,000–19,00018
Engine27,90011,300–46,00010
Visibility55,00039,000–81,3007

Mileage owners typed into their NHTSA complaint, all complaints for this model year. People report some problems late, so read it as a range.

Complaints by system

SystemShare of complaints
Electrical33%
Airbags22%
Wheels15%
Engine11%
Transmission & drivetrain8%

One complaint can name more than one system, so shares can add to more than 100%.

Severity, all complaints

TotalCrashesFiresInjuriesDeathsTows
198401800

As reported by owners to NHTSA. Not verified.

Recall campaigns 7

  • 14E007000 Mar 2014 Engine And Engine Cooling / Engine

    Defect. The Gates Corporation (Gates) is recalling certain aftermarket Tru-Flow Water Pumps, part number TFW 41127, sold at certain NAPA Auto Parts and/or installed by automotive service technicians after November 1, 2013 (and manufactured August 2013 through October 2013) that have a black-colored pulley/sprocket or do not have 'US9377' stamped on the water pump housing. These service replacement parts were sold for use in model year 1999-2005 Audi A4, 2000-2006 Audi TT, 1998-2005 Volkswagen Beetle, 1999-2006 Golf, 1999-2008 and 2011-2013 Volkswagen Jetta, and 2000-2005 Volkswagen Passat. In the af

    Risk. A failure of the timing belt may cause the engine to shut down, potentially increasing the risk of a vehicle crash.

    Remedy. Gates will notify owners, and dealers will replace the water pump, free of charge. The recall began during May 2014. Owners may contact The Gates Corporation at 1-303-744-1911.

  • 09E025000 May 2009 Exterior Lighting / Headlights

    Defect. DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.

    Risk. DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.

    Remedy. DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.

  • 09E012000 Apr 2009 Exterior Lighting

    Defect. SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.

    Risk. DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.

    Remedy. SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.

  • 07E023000 Mar 2007 Service Brakes, Hydraulic / Foundation Components / Master Cylinder

    Defect. CERTAIN CARDONE MASTER CYLINDERS WITH PART NUMBERS 10-2925, 10-2987, 10-2987MZA, 10-3083, 11-3015, 11-3042, 11-3044, 11-3045, 11-3047, 11-3064, AND 11-3156, AND WITH DATE CODES LOWER THAN DCA7078 SOLD AS REPLACEMENT EQUIPMENT FOR USE ON THE VEHICLES LISTED ABOVE. THE SEAL ON MASTER CYLINDER CAN FAIL AND LEAK BRAKE FLUID.

    Risk. LOSS OF BRAKE FLUID CAN RESULT IN POOR BRAKING PERFORMANCE, POSSIBLY RESULTING IN A VEHICLE CRASH.

    Remedy. CARDONE WILL NOTIFY OWNERS AND OFFER TO REPURCHASE ANY DEFECTIVE MASTER CYLINDERS. THE RECALL BEGAN DURING APRIL 2007. OWNERS CAN CONTACT CARDONE AT 1-800-777-4780.

  • 07V063000 Feb 2007 Exterior Lighting / Brake Lights / Switch

    Defect. ON CERTAIN PASSENGER, WAGON, AND CONVERTIBLE VEHICLES EQUIPPED WITH OR WITHOUT CRUISE CONTROL, A BRAKE LIGHT SWITCH MAY MALFUNCTION IF IT WAS INSTALLED INCORRECTLY.

    Risk. THE BRAKE LIGHTS COULD BECOME INOPERATIVE, OR REMAIN ON. FAILURE TO PROVIDE THE PROPER SIGNAL WHEN BRAKING COULD LEAD TO A CRASH WITHOUT WARNING.

    Remedy. DEALERS WILL INSTALL THE NEWLY DESIGNED BRAKE LIGHT SWITCH FREE OF CHARGE. THE RECALL BEGAN ON APRIL 27, 2007, AND WILL BE CONDUCTED IN SEVERAL STAGGERED MAILINGS THROUGH SEPTEMBER 21, 2007. VEHICLES WITHIN THE MAKE, MODEL, AND MODEL YEAR OF THIS POPULATION MAY BE INVOLVED IN EITHER THIS RECALL OR 06V-183, BUT NOT BOTH. THE REMEDY IS THE SAME FOR EACH RECALL. VOLKSWAGEN DEALERS WILL APPLY THE

  • 04V584000 Dec 2004 Exterior Lighting / Hazard Flashing Warning Lights / Switch

    Defect. ON CERTAIN PASSENGER VEHICLES, THE HAZARD SWITCH AND FLASHER SYSTEM FUNCTION MAY DEGRADE OVER TIME BECAUSE OF DISTORTION AND MATERIAL TRANSFER OF THE CONTACTS OF CERTAIN HAZARD SWITCH RELAYS WHICH OCCURS DUE TO SUBSTANTIALLY INCREASED ELECTRICAL CURRENT LOAD FROM HIGHER WATTAGE TURN SIGNAL BULBS.

    Risk. THIS MAY RESULT IN INTERMITTENT OR INOPERATIVE TURN SIGNAL AND HAZARD FLASHER FUNCTION.

    Remedy. DEALERS WILL REPLACE THE HAZARD FLASHER SWITCH/RELAY KIT. THE RECALL BEGAN ON MARCH 31, 2005. OWNERS SHOULD CONTACT VOLKSWAGEN AT 1-800-822-8987.

  • 02V031000 Jan 2002 Service Brakes, Hydraulic / Antilock/Traction Control/Electronic Limited Slip

    Defect. ON SOME PASSENGER VEHICLES, SHORT CIRCUITS CAN OCCUR WITHIN THE ELECTRONIC CONTROL UNIT OF THE ANTI-LOCK BRAKING SYSTEM (ABS).

    Risk. THIS CAN RESULT IN A FIRE.

    Remedy. DEALERS WILL REPLACE THE ABS CONTROL UNIT. OWNER NOTIFICATION BEGAN MARCH 8, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT VOLKSWAGEN AT 1-800-822-8987.

NHTSA investigations

StatusSubjectOpenedClosed
ClosedEngine stalling20052005
ClosedTurn signal/hazard flasher failure20042004
ClosedInadvertent side-airbag deployment20042005

Manufacturer communications 227

Volkswagen filed 227 service communications for this car with NHTSA.

  • For concerns of no or intermittent A/C operation where pressure diagnosis does not lead to a…
  • Tech Tips (Air Conditioning Does not Operate): This document informs of concerns of no or…
  • Battery, Testing and Charging Using Midtronics VAS6161, MCR340V, InCharge 940, or GRX3000 Charger

Safety equipment

Electronic stabilityForward collision warningLane departure warning
OptionalNoNo

Nearby model years

YearLemon IndexComplaintsSoldTop system
20002257028,124Visibility
20012789231,271Airbags
200234414140,157Electrical
20031524129,342Airbags
2004892024,669Electrical

Sources: NHTSA complaints, recalls, investigations and manufacturer communications; EPA fuel economy data; YouTube video titles. Complaints are owner reports, not proof of a defect.

Updated

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