The Lemon Index

All cars · Toyota Sienna · 2002

2002 Toyota Sienna. Advanced data.

The raw numbers: engines, recall campaign numbers, failure mileage and manufacturer communications.

Lemon Index80100 = average car
Complaints68NHTSA, first 3 years
Sold80,915U.S. model year
Per 100K sold84complaints
Year rank#14 of 21#1 = fewest complaints

Engines and drivetrains 1

EngineTransmissionDriveCity / hwy / combinedFuelFuel cost/yr
3.0L 6-cylAuto 4-spdFWD17 / 23 / 19Regular$3,300

EPA test versions for this model year. Fuel cost is the EPA's current estimate, not the price in that year.

Failure mileage by system

Half of owners who gave a mileage reported the problem between 30,000 and 98,000 miles. Median 66,800, from 118 complaints with a mileage.

SystemMedianMiddle halfComplaints
Body structure75,00050,900–100,00025
Doors, locks & latches75,00022,500–100,00021
Electrical93,20055,000–118,00015
Brakes34,00020,000–84,00013
Engine40,00030,000–70,00011

Mileage owners typed into their NHTSA complaint, all complaints for this model year. People report some problems late, so read it as a range.

Complaints by system

SystemShare of complaints
Engine19%
Brakes19%
Tires10%
Electrical10%
Body structure7%

One complaint can name more than one system, so shares can add to more than 100%.

Severity, all complaints

TotalCrashesFiresInjuriesDeathsTows
181164900

As reported by owners to NHTSA. Not verified.

Recall campaigns 1

  • 10V160000 Apr 2010 Structure

    Defect. TOYOTA IS RECALLING CERTAIN MODEL YEAR 1998 THROUGH 2010 SIENNA PASSENGER VEHICLES MANUFACTURED BETWEEN AUGUST 7, 1997 AND JANUARY 4, 2010, CURRENTLY REGISTERED IN OR ORIGINALLY SOLD IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WASHINGTON DISTRICT OF COLUMBIA, VIRGINIA, WEST VIRGINIA, AND WISCONSIN. THE SUBJECT VEHICLES ARE EQUIPPED WITH THE SPARE TIRE STOWED UNDER THE VEHICLE. IF THE VEHICLE IS OPERATED IN THE COLD CLIMATE REGIONS OF THE UNITED STAT

    Risk. THE CABLE MAY BREAK DUE TO EXCESSIVE CORROSION AND THE SPARE TIRE MAY SEPARATE FROM THE VEHICLE, POSSIBLY RESULTING IN A VEHICLE CRASH.

    Remedy. TOYOTA WILL NOTIFY OWNERS WITH AN INTERIM LETTER INITIALLY INSTRUCTING THEM TO BRING THEIR VEHICLE TO AUTHORIZED DEALERS TO INSPECT FOR CORROSION. A SECOND NOTICE WILL BE SENT WHEN THE PERMANENT REMEDY IS AVAILABLE. FOR MORE INFORMATION, PLEASE SEE TOYOTA'S AMENDED RECALL REPORT OF JULY 19, 2010. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OCTOBER 12, 2010. OWNERS MAY CONTACT TOYOTA AT 1-800-331

NHTSA investigations

StatusSubjectOpenedClosed
ClosedEngine compartment fire20012002

Manufacturer communications 109

Toyota filed 109 service communications for this car with NHTSA.

  • Accelerator pedal sensor assembly information regarding the inspection, removal, and…
  • Engine bank 1 and bank 2 a/f and 02 identification
  • Tech Tip: Low battery voltage can contribute to a MIL "ON" condition for P0335 (Crankshaft…

Safety equipment

Electronic stabilityForward collision warningLane departure warning
OptionalNoNo

Nearby model years

YearLemon IndexComplaintsSoldTop system
2000171195103,137Transmission & drivetrain
2001777688,469Brakes
2002806880,915Engine
20035144105,499Brakes
2004390529159,119Body structure
2005219244161,380Body structure

Sources: NHTSA complaints, recalls, investigations and manufacturer communications; EPA fuel economy data; YouTube video titles. Complaints are owner reports, not proof of a defect.

Updated

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