The Lemon Index

All cars · Toyota Sienna

2002 Toyota Sienna.

The 2002 Toyota Sienna is better than average by owner complaints: 68 complaints in its first 3 years and a Lemon Index of 80, where 100 is the average car. Owners complain most about engine, it has 1 recall, and it gets 19 mpg combined. The best Toyota Sienna year is 2020.

80Lemon Index · 100 = average car

Better than average. 1.2× fewer complaints than average.

Best year 2020 · Worst year 2004

Toyota Sienna
Photo shows a 2022 Toyota Sienna. Zotyefan, Wikimedia Commons · CC BY-SA 4.0 · background removed

Before you buy. What matters most for this car.

Owner complaints68first 3 years
Fuel economy19 mpgcombined, EPA
Front crash★★★★★NHTSA, driver

How serious. Out of 181 owner complaints, owners reported:

16crashes
9injuries
4fires
0tows

Older model year: fewer owners filed complaints back then, so treat the score as rough.

What owners complain about most. From owner complaints to the government.

engine19%
brakes19%
tires10%
electrical10%
body structure7%

Share of this year's owner complaints filed with NHTSA, not the share of cars that break. One complaint can name more than one area.

Transmission problems in every Toyota Sienna year →

When owners reported problems. From owner complaints to the government.

half by 66K
0K50K100K150K200K

Most owners who filed a complaint with NHTSA had 30K to 98K miles on the car (118 complaints listed the miles). This shows when people who had a problem reported it, not the odds that your car will have it.

  • body structure complaints mostly came at 50K–100K miles
  • doors, locks & latches complaints mostly came at 22K–100K miles
  • electrical complaints mostly came at 55K–118K miles

Recalls 1

  • body structure 2010

    TOYOTA IS RECALLING CERTAIN MODEL YEAR 1998 THROUGH 2010 SIENNA PASSENGER VEHICLES MANUFACTURED BETWEEN AUGUST 7, 1997 AND JANUARY 4, 2010, CURRENTLY REGISTERED IN OR ORIGINALLY SOLD IN CONNECTICUT, DELAWARE, ILLINOIS, I…

Recall repairs are free at any dealer. A recall only matters if it's still open on that exact car, so check its VIN.

Check a VIN for open recalls

Problems Toyota told dealers about

Toyota sent dealers 109 repair notes for this car. The ones about its biggest problems:

  • Accelerator pedal sensor assembly information regarding the inspection, removal, and…
  • Engine bank 1 and bank 2 a/f and 02 identification
  • Tech Tip: Low battery voltage can contribute to a MIL "ON" condition for P0335 (Crankshaft…

Ask a seller or mechanic if these were done. Some are free under warranty or a special program.

Government investigations

  • ClosedEngine compartment fire2001–2002

NHTSA looks into a problem when enough owners report it. Many end in a recall.

Safety

Stability controlOptional
Collision warningNot offered
Lane departure warningNot offered

Crash stars (older test): front ★★★★★ · side ★★★★☆ · rollover ★★★★☆

Fuel cost and engines

About $3400 a year in fuel (EPA estimate). Engines: 3.0L 6-cyl.

In owners' words

Toyota Sienna engine fire. The consumer inquired when the results of the fire investigation would be published.

2002 Toyota Sienna owner · NHTSA complaint 10014910
More owner reports

Brakes squealing at low speeds. I have repeatedly taken the vehicle in for this issue to be told it is not a safety issue - ergo, they cannot fix it.

NHTSA complaint 10074662

The brakes failed, which caused consumer to lose control of the vehicle, which resulted in an accident.

NHTSA complaint 10012434

Quick answers

Is the 2002 Toyota Sienna reliable?

Yes, better than average by government complaints. It drew 1.2× fewer complaints than average filed with NHTSA in its first 3 years, per car sold (Lemon Index 80; 100 is average, lower is better). The best Toyota Sienna year by this measure is 2020.

What are the most common 2002 Toyota Sienna problems?

In owner complaints to the government, the parts named most are engine (19%), brakes (19%) and tires (10%). That is the share of complaints, not the share of cars that break.

How many recalls does the 2002 Toyota Sienna have?

1 safety recall (latest: body structure). Recall repairs are free at any dealer; check a specific car's VIN at nhtsa.gov/recalls.

What gas mileage does the 2002 Toyota Sienna get?

19 mpg combined, depending on the engine (EPA estimate).

At what mileage do 2002 Toyota Sienna problems start?

Half of the owners who gave a mileage reported the problem between 30,000 and 98,000 miles. The middle report was at 66,800 miles, from 118 complaints.

Does the 2002 Toyota Sienna have transmission problems?

Transmission and drivetrain issues aren't among its top 5 complaint areas.

How much does the 2002 Toyota Sienna cost in fuel a year?

About $3400 a year, by the EPA's current estimate.

What engines does the 2002 Toyota Sienna have?

3.0L 6-cyl.

What Toyota Sienna year is better than the 2002?

By owner complaints per car sold, the best recent years are 2020, 2013 and 2012.

Lemon Index = safety complaints filed with the U.S. government (NHTSA) in a car's first 3 years, per car sold, against the average car of the same model year. 100 is average; lower is better. A complaint is an owner's report, not a confirmed defect. How it works

Updated

Free to use with credit: Source: The Lemon Index (lemonindex.com). Get the data