The Lemon Index

All cars · Toyota Prius · 2023

2023 Toyota Prius. Advanced data.

The raw numbers: engines, recall campaign numbers, failure mileage and manufacturer communications.

Lemon Index44100 = average car
Complaints20NHTSA, first 3 years
Sold38,100U.S. model year
Per 100K sold52complaints

Complaints by system

SystemShare of complaints
Electrical25%
Wheels15%
Transmission & drivetrain15%
Doors, locks & latches15%
Body structure15%

One complaint can name more than one system, so shares can add to more than 100%.

Severity, all complaints

TotalCrashesFiresInjuriesDeathsTows
2010111

As reported by owners to NHTSA. Not verified.

Recall campaigns 4

  • 26V049000 Jan 2026 Electrical System / Wiring / Switches/Knobs/Buttons

    Defect. Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Prius Prime, 2023-2026 Prius, and 2025-2026 Prius Plug-in Hybrid vehicles. Water may enter the rear door switch and cause a short circuit, allowing an unlocked rear door to open unexpectedly.

    Risk. A door that unexpectedly opens while the vehicle is moving increases the risk of injury.

    Remedy. Dealers will modify the rear door switch circuits, free of charge. Owner letters were mailed July 13, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 26TB03 and 26TA03. This recall expands and replaces NHTSA recall number 24V274. Vehicles repaired under the previous recall will need to have the new remedy performed.

  • 25V744000 Oct 2025 Back Over Prevention / Display Function

    Defect. Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

    Risk. A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.

    Remedy. Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.

  • 24V548000 Jul 2024 Equipment / Other / Labels

    Defect. Gulf States Toyota, Inc. (GST) is recalling certain Toyota 2023 GR Supra, 2024 4 Runner, Corolla, Grand Highlander, Grand Highlander Hybrid, Land Cruiser Hybrid, Tacoma, Tacoma Hybrid, 2023-2024 BZ4X, Corolla Cross Hybrid, GR Corolla, GR86, Highlander, Highlander Hybrid, Prius, Prius Prime, Sequoia Hybrid, Tundra, Tundra Hybrid, Venza Hybrid, 2023-2025 Crown, and 2025 Camry Hybrid vehicles equipped with GST accessories. The load carrying capacity modification label may display inaccurate added weight values. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicl

    Risk. A vehicle with an incorrect maximum capacity weight value may be overloaded, which can increase the risk of a crash.

    Remedy. GST will mail new labels to owners, free of charge. Owner notification letters were mailed September 16, 2024. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 24R2.

  • 24V274000 Apr 2024 Electrical System / Wiring / Switches/Knobs/Buttons

    Defect. Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Prius and Prius Prime vehicles. Water may enter the rear door switch and cause a short circuit, allowing an unlocked rear door to open unexpectedly.

    Risk. A door that unexpectedly opens while the vehicle is moving or during a crash increases the risk of injury.

    Remedy. Dealers will replace both right and left rear door opener switches, free of charge. Owner letters were mailed August 9, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24TB06 and 24TA06.

Manufacturer communications 118

Toyota filed 118 service communications for this car with NHTSA.

  • The Data Communication Module (DCM), which supports Toyota Connected Services in your vehicle,…
  • Some 2023 model year RAV4 Prime vehicles with Data Communication Module (DCM) firmware version…
  • Pre-Delivery Service (PDS) is a critical step in satisfying our new car customers

Crash ratings by version

VersionOverallFrontSideRollover
Toyota PRIUS 5 HB AWD★★★★★★★★★★★★★★★★★★★☆
Toyota PRIUS 5 HB FWD★★★★★★★★★★★★★★★★★★★☆
Toyota PRIUS PRIME 5 HB FWD★★★★★★★★★☆★★★★★★★★★★

Safety equipment

Electronic stabilityForward collision warningLane departure warning
StandardStandardStandard

Engines and drivetrains 3

EngineTransmissionDriveCity / hwy / combinedFuelFuel cost/yr
2.0L 4-cyl hybridAuto (variable gear ratios)FWD57 / 56 / 57Regular$1,100
2.0L 4-cyl hybridAuto (variable gear ratios)4WD53 / 54 / 54Regular$1,150
2.0L 4-cyl plug-in hybridAuto (variable gear ratios)FWD50 / 47 / 48Regular$1,300

EPA test versions for this model year. Fuel cost is the EPA's current estimate, not the price in that year.

YouTube repair topics

200 videos about the 2023–2025 Toyota Prius, 24.1M views.

TopicVideosViews
Oil changes & service552K
Heat, A/C & blend door116K
Gauges, lights & wiring216K
Infotainment, battery & electrical12K
Timing chain & engine1592
Windows, doors & mirrors1534

Nearby model years

YearLemon IndexComplaintsSoldTop system
2020211043,500Brakes
20219559,000Engine
2022361936,900Electrical
2023442038,100Electrical
2024702744,700Lights
2025–1656,500Electrical

Sources: NHTSA complaints, recalls, investigations and manufacturer communications; EPA fuel economy data; YouTube video titles. Complaints are owner reports, not proof of a defect.

Updated · Free to use with credit: Source: The Lemon Index (lemonindex.com). Get the data

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