The Lemon IndexAll cars · Toyota Highlander · 2019
2019 Toyota Highlander. Advanced data.
The raw numbers: engines, recall campaign numbers, failure mileage and manufacturer communications.
Engines and drivetrains 4
| Engine | Transmission | Drive | City / hwy / combined | Fuel | Fuel cost/yr |
|---|---|---|---|---|---|
| 2.7L 4-cyl | Auto (S6) | FWD | 20 / 24 / 22 | Regular | $2,850 |
| 3.5L 6-cyl | Auto (S8) | FWD | 21 / 27 / 23 | Regular | $2,700 |
| 3.5L 6-cyl | Auto (S8) | AWD | 19 / 26 / 22 | Regular | $2,850 |
| 3.5L 6-cyl hybrid | Auto (AV-S6) | AWD | 29 / 27 / 28 | Regular | $2,200 |
EPA test versions for this model year. Fuel cost is the EPA's current estimate, not the price in that year.
Failure mileage by system
Half of owners who gave a mileage reported the problem between 4,200 and 41,000 miles. Median 11,900, from 148 complaints with a mileage.
| System | Median | Middle half | Complaints |
|---|---|---|---|
| Transmission & drivetrain | 64,500 | 12,700–94,200 | 32 |
| Fuel or ev drive system | 6,300 | 3,700–15,200 | 42 |
| Engine | 11,900 | 4,800–22,900 | 30 |
| Electrical | 5,100 | 200–34,300 | 17 |
| Fuel system, gasoline | 13,000 | 5,600–50,000 | 5 |
Mileage owners typed into their NHTSA complaint, all complaints for this model year. People report some problems late, so read it as a range.
Complaints by system
| System | Share of complaints |
|---|---|
| Fuel or ev drive system | 39% |
| Engine | 21% |
| Electrical | 13% |
| Fuel system, gasoline | 11% |
| Transmission & drivetrain | 7% |
One complaint can name more than one system, so shares can add to more than 100%.
Severity, all complaints
| Total | Crashes | Fires | Injuries | Deaths | Tows |
|---|---|---|---|---|---|
| 503 | 22 | 1 | 12 | 0 | 27 |
As reported by owners to NHTSA. Not verified.
Recall campaigns 3
20V682000 Nov 2020 Fuel System, Gasoline / Delivery / Fuel Pump
Defect. Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus IS350, 2018-2020 Lexus LC500, 2018 Lexus LS500, 2019 Lexus LS500h, 2018-2019 Lexus LX570, 2017 Lexus
Risk. If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Remedy. Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota cust
20V012000 Jan 2020 Fuel System, Gasoline / Delivery / Fuel Pump
Defect. Toyota Motor Engineering & Manufacturing (Toyota) recalled certain 2018-2019 4Runner, Highlander, Camry, Land Cruiser, Sequoia, Sienna, Tacoma and Tundra, and Lexus RC 300, RC 350, GS 350, GX 460, IS 300, LC 500, LS 500, LX 570, RX 350L, and 2019 Toyota Avalon and Corolla, and certain Lexus NX 300, and ES 350 vehicles on January 13, 2020. On March 4, 2020, Toyota expanded the recall to include certain 2014-2015 Toyota 4Runner and Land Cruiser, 2018 Avalon, Corolla, 2014 FJ Cruiser, 2017 Sienna and Lexus 2018 ES 350, 2018-2019 GS 300, 2013-2014 GS350, 2014-2015 GX 460, IS 350 and LX 570, 2014
Risk. If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Remedy. Toyota will notify owners, and dealers will replace the fuel pump, free of charge. The recall began May 4, 2020. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are 20TB02 and 20TA02 for Toyota vehicles and 20LB01 and 20LA01 for Lexus vehicles.
19V244000 Mar 2019 Equipment / Other / Labels
Defect. Gulf States Toyota (GST) is recalling certain 2019 C-HR, 4Runner, Avalon, Avalon Hybrid, Camry, Camry Hybrid, Highlander, Land Cruiser, Prius, RAV4, Sequoia, Tacoma, Sienna, Tundra and Yaris vehicles. The text on the load capacity label may become illegible. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Risk. If the driver cannot read the label, they may unknowingly overload the vehicle, increasing the risk of a crash.
Remedy. GST will notify owners, and dealers will provide corrected load carrying capacity modification labels, free of charge. The recall began May 24, 2019. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 19R1.
Manufacturer communications 162
Toyota filed 162 service communications for this car with NHTSA.
- REVISION NOTICE November 14, 2019 Rev2: ?
- Currently under investigation
Crash ratings by version
| Version | Overall | Front | Side | Rollover |
|---|---|---|---|---|
| Toyota Highlander SUV FWD | ★★★★★ | ★★★★☆ | ★★★★★ | ★★★★☆ |
| Toyota Highlander SUV AWD | ★★★★★ | ★★★★☆ | ★★★★★ | ★★★★☆ |
| Toyota Highlander Hybrid SUV AWD | ★★★★★ | ★★★★☆ | ★★★★★ | ★★★★☆ |
Safety equipment
| Electronic stability | Forward collision warning | Lane departure warning |
|---|---|---|
| Standard | Standard | Standard |
YouTube repair topics
100 videos about the 2014–2019 Toyota Highlander, 19.0M views.
| Topic | Videos | Views |
|---|---|---|
| Timing chain & engine | 3 | 622K |
| Infotainment, battery & electrical | 5 | 594K |
| Windows, doors & mirrors | 2 | 471K |
| Oil changes & service | 2 | 204K |
| Spark plugs & ignition coils | 1 | 118K |
| Brakes & ABS | 1 | 76K |
| Steering & suspension | 1 | 57K |
| Cooling system | 1 | 57K |
Nearby model years
Sources: NHTSA complaints, recalls, investigations and manufacturer communications; EPA fuel economy data; YouTube video titles. Complaints are owner reports, not proof of a defect.
Updated
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