The Lemon Index

All cars · Toyota Highlander · 2014

2014 Toyota Highlander. Advanced data.

The raw numbers: engines, recall campaign numbers, failure mileage and manufacturer communications.

Lemon Index33100 = average car
Complaints52NHTSA, first 3 years
Sold146,127U.S. model year
Per 100K sold36complaints
Year rank#1 of 22#1 = fewest complaints

Engines and drivetrains 4

EngineTransmissionDriveCity / hwy / combinedFuelFuel cost/yr
2.7L 4-cylAuto (S6)FWD20 / 25 / 22Regular$2,850
3.5L 6-cylAuto (S6)FWD19 / 25 / 21Regular$2,950
3.5L 6-cylAuto (S6)AWD18 / 24 / 20Regular$3,100
3.5L 6-cyl hybridAuto (AV-S6)AWD27 / 28 / 28Regular$2,200

EPA test versions for this model year. Fuel cost is the EPA's current estimate, not the price in that year.

Failure mileage by system

Half of owners who gave a mileage reported the problem between 12,700 and 55,000 miles. Median 35,000, from 95 complaints with a mileage.

SystemMedianMiddle halfComplaints
Electrical39,50025,800–54,30026
Body structure48,00014,700–59,00022
Seat belts26,50014,100–58,5005

Mileage owners typed into their NHTSA complaint, all complaints for this model year. People report some problems late, so read it as a range.

Complaints by system

SystemShare of complaints
Body structure25%
Electrical17%
Transmission & drivetrain8%
Seat belts6%
Steering6%

One complaint can name more than one system, so shares can add to more than 100%.

Severity, all complaints

TotalCrashesFiresInjuriesDeathsTows
13851614

As reported by owners to NHTSA. Not verified.

Recall campaigns 5

  • 18E107000 Nov 2018 Electrical System

    Defect. Fujian Wanda Automobile Glass Industry (Wanda) is recalling certain aftermarket Replacement Windshields sold for use in 2014-2018 Toyota Highlander vehicles. The windshields have an attached wire harness that water may leak into, possibly causing damage to the vehicle's Engine Control Module (ECM).

    Risk. The ECM damage may result in the engine stalling, increasing the risk of a crash.

    Remedy. Wanda will notify owners, and service centers will replace the windshields, and inspect the ECM for damage, having it replaced, as necessary, free of charge. The recall began January 29, 2019. Owners may contact Wanda customer service at 1-864-281-2760.

  • 14V576000 Sep 2014 Fuel System, Gasoline / Delivery / Hoses, Lines/Piping, And Fittings

    Defect. Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2014 Toyota Avalon, Camry, Sienna, and Highlander and model year 2015 Lexus RX350 vehicles. Fuel may leak from the one of the fuel delivery pipes in the engine compartment.

    Risk. A fuel leak in the presence of an ignition source increases the risk of a fire.

    Remedy. Toyota will notify owners, and dealers will replace any of the suspect fuel delivery pipes free of charge. The recall began November 17, 2014. Owners may contact Toyota customer service at 1-800-331-4331.

  • 14V272000 May 2014 Electrical System / Software

    Defect. Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2014 Highlander and Highlander Hybrid vehicles. The affected vehicles may have improper software installed in the air bag electronic control unit (ECU) for the operation of the front passenger seat belt force limiter, and as a result, the force limiter may use the restraint setting designed for small occupants, such as those that weigh approximately 110 pounds, for all occupants regardless of their size. As such, some of these vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 208, "O

    Risk. In the event of a crash, a larger front passenger seat occupant may not be properly restrained and be at an increased risk of injury.

    Remedy. Toyota will notify owners, and dealers will install a software update in the air bag electronic control unit, free of charge. The recall began on June 27, 2014. Owners may contact Toyota customer service at 1-800-331-4331.

  • 14V274000 May 2014 Seats / Mid/Rear Assembly

    Defect. Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2014 Highlander vehicles manufactured April 23, 2014, through April 29, 2014. The affected vehicles may have a second row right-hand seat assembly that does not fully lock into the inboard seat track in the forward first, second and third adjusting positions. As such, these vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."

    Risk. If the seat does not fully lock into the inboard seat track, the seat could move, increasing the risk of injury to an occupant in the event of a crash.

    Remedy. Toyota will notify owners, and dealers will inspect and, if necessary, replace the second row right-hand seat, free of charge. The recall began in July 2014. Owners may contact Toyota customer service at 1-800-331-4331.

  • 14V051000 Feb 2014 Seat Belts / Rear/Other

    Defect. Toyota is recalling certain model year 2014 Highlander vehicles manufactured November 20, 2013, through January 18, 2014. The third row middle seat belt assembly might not have been properly secured to the vehicle floor anchorage during vehicle assembly. As such, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard No. 210, "Seat Belt Assembly Anchorages."

    Risk. A seat belt that is not properly secured to its anchorage could increase the risk of injury to an occupant in the event of a crash.

    Remedy. Toyota will notify owners, and dealers will inspect the third row middle seat belt anchor, and, if necessary, properly secure it to the vehicle floor anchorage, free of charge. The recall is expected to begin in March 2014. Owners may contact Toyota at 1-800-331-4331.

Manufacturer communications 418

Toyota filed 418 service communications for this car with NHTSA.

  • "tsb: revision notice august 3, 2016 rev1: warranty information section has been updated with…
  • Condition in which the drain hoses for the sunroof/moonroof assembly
  • Condition in which

Crash ratings by version

VersionOverallFrontSideRollover
Toyota Highlander SUV AWD★★★★★★★★★☆★★★★★★★★★☆
Toyota Highlander SUV FWD★★★★★★★★★☆★★★★★★★★★☆
Toyota Highlander HV SUV AWD★★★★★★★★★☆★★★★★★★★★☆

Safety equipment

Electronic stabilityForward collision warningLane departure warning
StandardOptionalNo

YouTube repair topics

100 videos about the 2014–2019 Toyota Highlander, 19.0M views.

TopicVideosViews
Timing chain & engine3622K
Infotainment, battery & electrical5594K
Windows, doors & mirrors2471K
Oil changes & service2204K
Spark plugs & ignition coils1118K
Brakes & ABS176K
Steering & suspension157K
Cooling system157K

Nearby model years

YearLemon IndexComplaintsSoldTop system
20116475101,252Wipers & visibility
20124964121,055Speed control
20136296127,572Speed control
20143352146,127Body structure
201565101158,915Electrical
20163771191,379Brakes
201746105215,775Engine

Sources: NHTSA complaints, recalls, investigations and manufacturer communications; EPA fuel economy data; YouTube video titles. Complaints are owner reports, not proof of a defect.

Updated

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