The Lemon Index

All cars · Toyota Highlander · 2012

2012 Toyota Highlander. Advanced data.

The raw numbers: engines, recall campaign numbers, failure mileage and manufacturer communications.

Lemon Index49100 = average car
Complaints64NHTSA, first 3 years
Sold121,055U.S. model year
Per 100K sold53complaints
Year rank#6 of 22#1 = fewest complaints

Engines and drivetrains 4

EngineTransmissionDriveCity / hwy / combinedFuelFuel cost/yr
2.7L 4-cylAuto (S6)FWD20 / 25 / 22Regular$2,850
3.5L 6-cylAuto (S5)FWD18 / 24 / 20Regular$3,100
3.5L 6-cylAuto (S5)AWD17 / 22 / 19Regular$3,300
3.5L 6-cyl hybridAuto (variable gear ratios)AWD28 / 28 / 28Regular$2,200

EPA test versions for this model year. Fuel cost is the EPA's current estimate, not the price in that year.

Failure mileage by system

Half of owners who gave a mileage reported the problem between 20,600 and 80,000 miles. Median 51,000, from 136 complaints with a mileage.

SystemMedianMiddle halfComplaints
Steering68,00048,500–88,10040
Electrical48,50017,400–87,00018
Body structure35,00015,900–78,50013
Engine31,9005,700–112,80012
Wipers & visibility44,10024,000–63,60013

Mileage owners typed into their NHTSA complaint, all complaints for this model year. People report some problems late, so read it as a range.

Complaints by system

SystemShare of complaints
Speed control17%
Electrical17%
Wipers & visibility16%
Body structure12%
Engine11%

One complaint can name more than one system, so shares can add to more than 100%.

Severity, all complaints

TotalCrashesFiresInjuriesDeathsTows
191163507

As reported by owners to NHTSA. Not verified.

Recall campaigns 2

  • 13V123000 Apr 2013 Equipment / Other / Labels

    Defect. Southeast Toyota is recalling certain model year 2008 and 2010-2013 Toyota Tundra, 2010-2012 Rav4, 2012 Toyota Sequoia, 2010-2011 Toyota Corolla, 2010-2011 Toyota Camry and Camry Hybrid, 2010-2013 Toyota Highlander and Highlander Hybrid, 2010-2013 Toyota FJ Cruiser, 2011 Toyota Land Cruiser, 2010-2013 Toyota Venza, 2010-2011 Toyota 4Runner, 2010-2013 Toyota Tacoma, 2011-2012 Toyota Sienna, 2012 Toyota Prius, 2013 Scion FR-S, 2011 Scion XD, 2011 Scion XB, and 2012 Scion TC vehicles. These vehicles were sold with labels that were outside the allowable one percent of accuracy of actual weight ad

    Risk. An inaccurate label could lead to owners overloading their vehicles and tires. An overloaded vehicle can result in a tire failure which may result in a vehicle crash, personal injury, or property damage.

    Remedy. Southeast Toyota will notify owners and provide a corrected label with instructions concerning its installation. A small group of the affected vehicles will need additonal remedies which are still being developed. The recall began on May 28, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.

  • 13V014000 Jan 2013 Air Bags / Frontal / Sensor/Control Module-Inactive

    Defect. Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger se

    Risk. If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.

    Remedy. Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.

NHTSA investigations

StatusSubjectOpenedClosed
ClosedSteering column separation20182024
ClosedUpper steering column separation20182018

Manufacturer communications 320

Toyota filed 320 service communications for this car with NHTSA.

  • Charging system inoperative
  • HV Batteries have liquid filled cell modules, to prevent leakage from cells, it is very important
  • The vehicle may be difficult to start or have an abnormally low or rough idle after the…

Crash ratings by version

VersionOverallFrontSideRollover
Toyota Highlander SUV AWD★★★★☆★★★★☆★★★★★★★★★☆
Toyota Highlander SUV FWD★★★★☆★★★★☆★★★★★★★★★☆
Toyota Highlander HV SUV AWD★★★★☆★★★★☆★★★★★★★★★☆

Safety equipment

Electronic stabilityForward collision warningLane departure warning
StandardNoNo

Nearby model years

YearLemon IndexComplaintsSoldTop system
2009775283,118Speed control
2010717292,121Speed control
20116475101,252Wipers & visibility
20124964121,055Speed control
20136296127,572Speed control
20143352146,127Body structure
201565101158,915Electrical

Sources: NHTSA complaints, recalls, investigations and manufacturer communications; EPA fuel economy data; YouTube video titles. Complaints are owner reports, not proof of a defect.

Updated

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