The Lemon Index

All cars · Toyota Highlander · 2003

2003 Toyota Highlander. Advanced data.

The raw numbers: engines, recall campaign numbers, failure mileage and manufacturer communications.

Lemon Index52100 = average car
Complaints51NHTSA, first 3 years
Sold120,174U.S. model year
Per 100K sold42complaints
Year rank#7 of 22#1 = fewest complaints

Engines and drivetrains 4

EngineTransmissionDriveCity / hwy / combinedFuelFuel cost/yr
2.4L 4-cylAuto 4-spdFWD19 / 25 / 22Regular$2,850
2.4L 4-cylAuto 4-spd4Wheel or AWD17 / 22 / 19Regular$3,300
3.0L 6-cylAuto 4-spdFWD17 / 21 / 18Regular$3,450
3.0L 6-cylAuto 4-spd4Wheel or AWD16 / 21 / 18Regular$3,450

EPA test versions for this model year. Fuel cost is the EPA's current estimate, not the price in that year.

Failure mileage by system

Half of owners who gave a mileage reported the problem between 50,000 and 122,600 miles. Median 93,500, from 213 complaints with a mileage.

SystemMedianMiddle halfComplaints
Engine106,50069,600–132,80044
Engine115,00095,000–140,00039
Visibility67,00042,000–100,00023
Speed control81,20052,100–99,90024
Brakes59,2008,600–95,70014

Mileage owners typed into their NHTSA complaint, all complaints for this model year. People report some problems late, so read it as a range.

Complaints by system

SystemShare of complaints
Brakes22%
Body structure16%
Tires14%
Speed control10%
Visibility8%

One complaint can name more than one system, so shares can add to more than 100%.

Severity, all complaints

TotalCrashesFiresInjuriesDeathsTows
2583311006

As reported by owners to NHTSA. Not verified.

Recall campaigns 2

  • 04V181000 Apr 2004 Latches/Locks/Linkages / Doors / Latch

    Defect. CERTAIN SPORT UTILITY VEHICLES HAVE A CHILD PROTECTION LOCK (CPL) SYSTEM ON BOTH OF THE REAR SIDE DOORS. WHEN AN OPERATOR OF THE VEHICLE CLOSES THE DOOR VERY HARD WITH THE CPL LEVER SET TO THE LOCK POSITION, THERE IS A POSSIBILITY THAT THE LEVER MAY CONTACT THE BODY PANEL, CAUSING THE CPL LEVER TO MOVE INTO THE UNLOCK POSITION.

    Risk. THIS CONDITION COULD ALLOW THE DOOR TO BE OPENED WITH THE INSIDE WHILE THE OPERATOR BELIEVES THAT THE CPL WAS ACTIVATED. IF THE DOOR WERE OPENED FROM THE INSIDE WHILE THE VEHICLE WAS IN MOTION, AN OCCUPANT COULD FALL OUT AND BE INJURED.

    Remedy. DEALERS WILL SHORTEN THE CPL LEVER. OWNER NOTIFICATION BEGAN MAY 7, 2004. OWNERS SHOULD CONTACT TOYOTA AT 1-800-331-4331.

  • 02V339000 Dec 2002 Wheels

    Defect. ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH FIVE FACTORY ALLOY WHEELS (MODEL 6934 AND 6936), WITH FACTORY LLAT, AND WITH PORT INSTALLED WR4, FOUR ALLOY WHEEL UPGRADE PROCESSED AT THE JACKSONVILLE, FLORIDA PORT AND DISTRIBUTED BY SOUTHEAST TOYOTA DISTRIBUTORS IN THE STATES OF ALABAMA, FLORIDA, GEORGIA, NORTH AND SOUTH CAROLINA, WHEN THE VEHICLES WERE PROCESSED AT THE PORT, AN ALLOY TIRE/WHEEL UPGRADE WAS INSTALLED. THE UPGRADE INCLUDED 4 ALLOY WHEELS. THE ORIGINAL SPARE TIRE/ALLOY WHEEL WAS NOT CHANGED. THE SPARE TIRE REQUIRES THE USE OF A DIFFERENT STYLE OF WHEEL NUT TO ATTACH IT TO TH

    Risk. IF THE SPARE TIRE/WHEEL IS INSTALLED ON THE VEHICLE USING THE WHEEL NUTS PROVIDED FOR THE UPGRADE ALLOY WHEEL, DAMAGE TO THE WHEEL COULD RESULT AND COULD EVENTUALLY LEAD TO A LOOSE WHEEL.

    Remedy. OWNERS WILL BE PROVIDED WITH DIFFERENT STYLE LUG NUTS, A WARNING LABEL FOR THE SPARE RE/ALLOY WHEEL, AND AN OWNER'S MANUAL ADDENDUM.

Manufacturer communications 113

Toyota filed 113 service communications for this car with NHTSA.

  • Wind noise coming from both the front and rear door window glass
  • Front door opening weatherstrip
  • Front door opening weatherstrip becomes loose or comes off easily

Safety equipment

Electronic stabilityForward collision warningLane departure warning
OptionalNoNo

Nearby model years

YearLemon IndexComplaintsSoldTop system
2001716586,700Brakes
20024754113,134Visibility
20035251120,174Brakes
2004100114133,077Transmission & drivetrain
20056562137,409Transmission & drivetrain
20067971129,794Steering

Sources: NHTSA complaints, recalls, investigations and manufacturer communications; EPA fuel economy data; YouTube video titles. Complaints are owner reports, not proof of a defect.

Updated

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