The Lemon IndexAll cars · Toyota Highlander · 2002
2002 Toyota Highlander. Advanced data.
The raw numbers: engines, recall campaign numbers, failure mileage and manufacturer communications.
Engines and drivetrains 4
| Engine | Transmission | Drive | City / hwy / combined | Fuel | Fuel cost/yr |
|---|---|---|---|---|---|
| 2.4L 4-cyl | Auto 4-spd | FWD | 19 / 25 / 22 | Regular | $2,850 |
| 2.4L 4-cyl | Auto 4-spd | 4Wheel or AWD | 17 / 22 / 19 | Regular | $3,300 |
| 3.0L 6-cyl | Auto 4-spd | FWD | 17 / 21 / 18 | Regular | $3,450 |
| 3.0L 6-cyl | Auto 4-spd | 4Wheel or AWD | 16 / 21 / 18 | Regular | $3,450 |
EPA test versions for this model year. Fuel cost is the EPA's current estimate, not the price in that year.
Failure mileage by system
Half of owners who gave a mileage reported the problem between 42,300 and 100,000 miles. Median 70,000, from 204 complaints with a mileage.
| System | Median | Middle half | Complaints |
|---|---|---|---|
| Visibility | 60,400 | 39,800–85,000 | 82 |
| Speed control | 61,000 | 41,500–102,000 | 21 |
| Body structure | 50,000 | 46,500–72,500 | 13 |
| Engine | 67,000 | 35,800–113,500 | 18 |
| Wipers & visibility | 80,000 | 58,000–124,000 | 15 |
Mileage owners typed into their NHTSA complaint, all complaints for this model year. People report some problems late, so read it as a range.
Complaints by system
| System | Share of complaints |
|---|---|
| Visibility | 20% |
| Engine | 13% |
| Body structure | 11% |
| Speed control | 11% |
| Airbags | 7% |
One complaint can name more than one system, so shares can add to more than 100%.
Severity, all complaints
| Total | Crashes | Fires | Injuries | Deaths | Tows |
|---|---|---|---|---|---|
| 301 | 24 | 6 | 17 | 1 | 1 |
As reported by owners to NHTSA. Not verified.
Recall campaigns 2
04V181000 Apr 2004 Latches/Locks/Linkages / Doors / Latch
Defect. CERTAIN SPORT UTILITY VEHICLES HAVE A CHILD PROTECTION LOCK (CPL) SYSTEM ON BOTH OF THE REAR SIDE DOORS. WHEN AN OPERATOR OF THE VEHICLE CLOSES THE DOOR VERY HARD WITH THE CPL LEVER SET TO THE LOCK POSITION, THERE IS A POSSIBILITY THAT THE LEVER MAY CONTACT THE BODY PANEL, CAUSING THE CPL LEVER TO MOVE INTO THE UNLOCK POSITION.
Risk. THIS CONDITION COULD ALLOW THE DOOR TO BE OPENED WITH THE INSIDE WHILE THE OPERATOR BELIEVES THAT THE CPL WAS ACTIVATED. IF THE DOOR WERE OPENED FROM THE INSIDE WHILE THE VEHICLE WAS IN MOTION, AN OCCUPANT COULD FALL OUT AND BE INJURED.
Remedy. DEALERS WILL SHORTEN THE CPL LEVER. OWNER NOTIFICATION BEGAN MAY 7, 2004. OWNERS SHOULD CONTACT TOYOTA AT 1-800-331-4331.
02V208000 Jul 2002 Fuel System, Gasoline / Storage / Tank Assembly / Mounting
Defect. ON SPORT UTILITY VEHICLES, THERE IS A BREATHER HOSE THAT ATTACHES TO THE NOZZLE OF THE ON-BOARD REFUELING VAPOR RECOVERY (ORVR) VALVE, WHICH IS LOCATED ON THE TOPSIDE OF THE FUEL TANK. THE BREATHER HOSE IS ATTACHED WITH A CLAMP, WHOSE "TABS" FACE IN THE UPWARD DIRECTION. WHEN THE VEHICLE WAS CRASHED UNDER THE NEW CAR ASSESSMENT PROGRAM (NCAP) TEST (I.E., 35 MPH FRONTAL BARRIER CRASH), THE CLAMP "TABS" CONTACTED THE UNDERSIDE OF THE BODY DUE TO MOVEMENT OF THE FUEL TANK, CAUSING THE NOZZLE TO BREAK.
Risk. IN THE WORST CASE, NOZZLE BREAKAGE COULD RESULT IN FUEL LEAKAGE IF THE VEHICLE ROLLS-OVER AFTER A HIGH SPEED FRONTAL CRASH.
Remedy. DEALERS WILL ROTATE THE SPECIFIED CLAMP. OWNER NOTIFICATION BEGAN SEPTEMBER 23, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT TOYOTA AT 1-800-331-4331.
Manufacturer communications 120
Toyota filed 120 service communications for this car with NHTSA.
- Wind noise coming from both the front and rear door window glass
- Accelerator pedal sensor assembly information regarding the inspection, removal, and…
- Special policy adjustment regarding vehicles experiencing engine oil gelling or sludge
Safety equipment
| Electronic stability | Forward collision warning | Lane departure warning |
|---|---|---|
| Optional | No | No |
Nearby model years
Sources: NHTSA complaints, recalls, investigations and manufacturer communications; EPA fuel economy data; YouTube video titles. Complaints are owner reports, not proof of a defect.
Updated
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