The Lemon Index
20162018Complaints only. Tesla doesn't report U.S. sales by model, and no estimate covers this model year on its own, so there's no per-car score. Owners filed 81 complaints in its first 3 years.
81 owner complaints, first 3 years 86–93 MPGe combined, EPA
Similar cars, same year
2017 Lexus RX 392017 Acura MDX 1022017 BMW X5 50
Lemon Index: 100 = the average car, lower is better.
What breaks most on the 2017 Tesla Model X
- Infotainment screen / radio27 complaintsmostly at 29,000–54,000 miles (47,000–86,000 km)
- Backup camera18 complaintsmostly at 15,000–45,000 miles (24,000–72,000 km)
- Ball joint / control arm14 complaintsmostly at 16,000–45,000 miles (26,000–72,000 km)
Specific parts named in the 269 owner complaints filed with NHTSA for the 2017 Tesla Model X (all dates). Miles = the odometer owners typed in (middle half); cost = the repair bills owners wrote in those same complaints, in U.S. dollars. Owners' reports, not confirmed defects.
When problems show up
Most problems on this year showed up between 5,000 and 36,000 miles (8,000–57,000 km) (the middle half of the 68 complaints, of all 81 filed so far, that listed a mileage).
- At 60K, 100K and 150K miles (97K, 161K and 241K km) Past the range where most problems showed up: it has likely had them or dodged them, so repair records matter most.
This is when owners who had a problem reported it, not the odds that one car will have it.
Questions to ask the seller
- Were recalls 24V376000 (seat belts), 24V051000 (electrical) and 23V838000 (electrical) done? It has 10 recalls in all. Ask for the dealer printout, or check the VIN.
- Any clunks over bumps or uneven tire wear? Were struts, shocks or control arms replaced?
- Do all the lights, screens and power features work? Has the battery, alternator or any wiring been replaced?
- Any steering noise, wander or power-steering warning? Has the steering rack or pump been replaced?
From this year's own recalls, top problems, top repair bills and Tesla's repair notes. Recall repairs are free at any dealer.
How serious. Out of all 81 owner complaints filed so far (every year since it was sold, not just the first 3), owners reported:
“Average car” = what the same number of complaints would include at the rate across every model year we track. Owners report these themselves; NHTSA doesn't confirm the cause.
What owners complain about most. From owner complaints to the government.
Share of this year's owner complaints filed with NHTSA, not the share of cars that break. One complaint can name more than one area.
Check engine light on? Look up any code →
When owners reported problems. From owner complaints to the government.
Most owners who filed a complaint with NHTSA had 5K to 35K miles (8K to 57K km) on the car (68 of all 81 complaints filed so far listed the miles). This shows when people who had a problem reported it, not the odds that your car will have it.
In owners' words
The car suddenly took over and accelerated beyond control while I pulled the car into a parking space. Front airbags were deployed and the front end of the car was damaged beyond repair. The car was totaled.
2017 Tesla Model X owner · NHTSA complaint 11112860
More owner reports
I was driving and the screen went blank. Mcu touchscreen failure. Screen is blank. No response after multiple reset attempts.
NHTSA complaint 11338522
I have the mcu1 computer on my 2017 Tesla Model x. The turn signal stopped working and I had to reboot the computer. The car was in motion.
NHTSA complaint 11355285
Recalls 10
- Seat belts · recall issued 2024
In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended.
- Electrical · recall issued 2024
An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights.
- Electrical · recall issued 2023
In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
Show all 10 recalls
- Steering · recall issued 2023
The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a…
- Steering · recall issued 2022
The electronic power assist steering (EPAS) system may experience a loss of power steering assist when driving on rough roads or after hitting a pothole.
- Electrical · recall issued 2022
The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.
- Automatic emergency braking · recall issued 2021
A communication error may cause false forward-collision warning (FCW) or unexpected activation of the automatic emergency brake (AEB) system.
- Back over prevention · recall issued 2021
When the 8GB eMMC NAND flash memory device for the center display reaches lifetime wear, the eMMC controller will no longer be able to maintain the integrity of the filesystem, causing a failure in some of the center dis…
- Seats · recall issued 2017
The left-side, second row, reclining seat backs may not fully latch due to having incorrectly adjusted recliner mechanism cables.
- Parking brake · recall issued 2017
The electric parking brake calipers have an internal gear that may be improperly manufactured, possibly resulting in the gear fracturing during parking brake application or release.
Recall repairs are free at any dealer. A recall only matters if it's still open on that exact car, so check its VIN.
Canada? See recalls at Transport Canada
Crash test details
| Version | Overall | Front | Side | Rollover |
|---|---|---|---|---|
| Tesla Model 3 DR RWD | not rated | not rated | not rated | not rated |
| Tesla Model S 60 5 HB RWD | not rated | not rated | not rated | ★★★★★ |
Fuel cost and engines
About $800–$900 (USD) a year in electricity (EPA estimate at U.S. prices, 15,000 miles or 24,000 km a year).
Every Tesla Model X year. 2017 is highlighted. Lower is better.
Newest year first. Red = worse than average, gray = about average, too new (2023+: a partial score, marked “partial”) or too few complaints to score.
Embed this chart
Put this chart on your site, blog or forum. Free, with the credit line built in; the 2017 bar is highlighted.
<iframe src="https://lemonindex.com/embed/cars/tesla-model-x/?y=2017" title="Tesla Model X reliability by model year (The Lemon Index)" width="100%" height="284" style="border:0;max-width:720px" loading="lazy"></iframe><p style="font-size:13px;margin:4px 0 0">Data: <a href="https://lemonindex.com/cars/tesla-model-x/2017/">Lemon Index</a> (2017 Tesla Model X reliability)</p>Quick answers
Is the 2017 Tesla Model X reliable?
We can't score it: Tesla doesn't report U.S. sales by model, and no estimate covers this model year on its own, so there is no per-car rate. Owners filed 81 complaints with NHTSA in its first 3 years.
What are the most common 2017 Tesla Model X problems?
In owner complaints to the government, the parts named most are suspension (31%), electrical (28%) and steering (14%). That is the share of complaints, not the share of cars that break.
How many recalls does the 2017 Tesla Model X have?
10 safety recalls (latest: seat belts). Recall repairs are free at any dealer; check a specific car's VIN at nhtsa.gov/recalls.
At what mileage do 2017 Tesla Model X problems show up?
Most problems on this year showed up between 5,000 and 36,000 miles (8,000–57,000 km) (the middle half of the 68 complaints, of all 81 filed so far, that listed a mileage). At 60K, 100K and 150K miles, a 2017 is past the range where most problems showed up: it has likely had them or dodged them, so repair records matter most. This is when owners who had a problem reported it, not a prediction for one car.
Does the 2017 Tesla Model X have transmission problems?
Transmission and drivetrain issues aren't among its top 5 complaint areas.
How much does the 2017 Tesla Model X cost in fuel a year?
About $800 to $900 a year, by the EPA's current estimate.
What Tesla Model X year is better than the 2017?
No year within 3 model years of it drew fewer complaints. Across every year, 2021 drew the fewest (a bit more than the average car's complaints).
The Lemon Index counts owner complaints filed with the U.S. government (NHTSA) in a car's first 3 years, per car sold, against the average car of the same model years (100 = average, lower is better). It measures complaints, not crash safety. A complaint is an owner's report, not a confirmed defect. How it works