The Lemon Index$2,000 middle bill · most between $1,600 and $2,500
Higher than the $1,500 middle bill owners of all 74 models reported.
Owners who gave their mileage: a middle of 54,000 miles (5 reports).
Tesla Model X owners reported paying a median of $2,000 for a radio and infotainment screen repair, with the middle half of bills between $1,600 and $2,500. That's from 10 owner reports (10 complaints to NHTSA). Costs vary by shop and region.
What owners paid
- Under $5000%
- $500–$1,0000%
- $1,000–$2,50060%
- $2,500–$5,00040%
- $5,000 and up0%
Share of the 10 owner reports in each price band.
By model year
- 2016 Tesla Model X7$1,800 middle bill
- 2017 Tesla Model X3$2,000 middle bill
Reports per model year, with the middle bill where there are 3 or more. YouTube amounts count for the generation the video covers.
How often owners report the failure
- 2017 Tesla Model X27 complaints name it10% of that year's complaints
- 2016 Tesla Model X25 complaints name it6% of that year's complaints
- 2018 Tesla Model X10 complaints name it5% of that year's complaints
Owner complaints to NHTSA whose own words name a infotainment screen / radio. Raw counts: popular years get more complaints. A complaint is a report, not proof of a defect.
Keep going
- Tesla Model X reliability by year
- Radio and infotainment screen repair cost on every car
- Car symptoms and what they can mean
Other repairs Tesla Model X owners reported
The details
How we count
Every number here is a repair bill an owner reported, never a shop's price list. Two sources: the bills owners wrote in their own complaints to the U.S. government (NHTSA), and the dollar amounts owners said out loud in YouTube repair and ownership videos. A figure counts for a repair when that repair is the part named nearest to it. Left out: purchase prices, payments, rentals, towing, warranties and deductibles, amounts under $50 or over $15,000, parts-only prices ("the part was $80 on Amazon"), bills for two different repairs named together, and money someone else paid. One number per complaint (or video) and repair: the biggest, so it's the bill, not the diagnosis fee.
The range is the middle half of the bills (the 25th to the 75th percentile), so one wild number can't swing it. Owners who complain to the government often had expensive repairs, so a typical bill can be lower. Costs vary by shop and region, by dealer vs independent shop, by parts and by miles. This is what owners reported, not a quote for your car.
Check the bills yourself
NHTSA complaint numbers (search them at nhtsa.gov): 11523874, 11507909, 11492220, 11480086, 11419804, 11385506, 11355518, 11344047, 11343533, 11342046.
Quick answers
How much does radio and infotainment screen repair cost on a Tesla Model X?
Tesla Model X owners reported a median of $2,000, and the middle half paid $1,600 to $2,500, from 10 owner reports. Costs vary by shop and region.
Is a Tesla Model X radio and infotainment screen repair more expensive than on other cars?
The Tesla Model X middle bill of $2,000 is higher than the $1,500 owners of all 74 models we have reports for paid.
Where do these Tesla Model X repair costs come from?
From 10 complaints to NHTSA: what owners themselves said they paid. They aren't verified bills or a shop's quote.
Which Tesla Model X years report this failure most?
In complaints to NHTSA, owners of the 2017 (27), 2016 (25), 2018 (10) Tesla Model X named it most. Raw counts, not a failure rate.
Sources: NHTSA owner complaints and YouTube videos (amounts said out loud), sorted by The Lemon Index. Owner reports, not a price quote. Costs vary by shop and region.