The Lemon Index

All cars · Nissan Murano · 2004

2004 Nissan Murano. Advanced data.

The raw numbers: engines, recall campaign numbers, failure mileage and manufacturer communications.

Lemon Index233100 = average car
Complaints123NHTSA, first 3 years
Sold62,057U.S. model year
Per 100K sold198complaints
Year rank#17 of 19#1 = fewest complaints

Engines and drivetrains 2

EngineTransmissionDriveCity / hwy / combinedFuelFuel cost/yr
3.5L 6-cylAuto (variable gear ratios)FWD18 / 23 / 20Regular$3,100
3.5L 6-cylAuto (variable gear ratios)4Wheel or AWD18 / 23 / 20Regular$3,100

EPA test versions for this model year. Fuel cost is the EPA's current estimate, not the price in that year.

Failure mileage by system

Half of owners who gave a mileage reported the problem between 42,000 and 106,000 miles. Median 72,100, from 567 complaints with a mileage.

SystemMedianMiddle halfComplaints
Transmission & drivetrain85,80066,800–119,300126
Visibility60,00040,000–78,900101
Electrical40,00013,000–108,00095
Seats83,90064,000–113,50081
Doors, locks & latches65,00051,000–88,50037

Mileage owners typed into their NHTSA complaint, all complaints for this model year. People report some problems late, so read it as a range.

Complaints by system

SystemShare of complaints
Electrical48%
Transmission & drivetrain14%
Engine12%
Brakes8%
Fuel system, gasoline8%

One complaint can name more than one system, so shares can add to more than 100%.

Severity, all complaints

TotalCrashesFiresInjuriesDeathsTows
6781461806

As reported by owners to NHTSA. Not verified.

Recall campaigns 4

  • 09V169000 May 2009 Engine And Engine Cooling

    Defect. NISSAN IS RECALLING 362,891 MY 2003-2007 MURANO VEHICLES. THE INTAKE AIR DUCTS, WHICH ARE CONNECTED TO THE INTERMEDIATE RESONATOR IN THE AIR INTAKE SYSTEM OF THE ENGINE, MAY SEPARATE FROM THE RESONATOR WITH ENGINE MOVEMENT. THIS SEPARATION OCCURS DUE TO THE PREMATURE AGING OF THE MATERIAL USED IN THE INTAKE AIR DUCTS WHICH CAUSES EXCESSIVE SHRINKING.

    Risk. ENGINE MAY STALL INCREASING THE RISK OF A CRASH.

    Remedy. DEALERS WILL INSPECT AND REPLACE/REPAIR THE APPROPRIATE COMPONENTS FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 24, 2009. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.

  • 06V048000 Feb 2006 Seat Belts / Rear/Other

    Defect. ON SOME SPORT UTILITY VEHICLES, IN CERTAIN HIGH SPEED FRONTAL CRASHES, THE WEBBING OF A REAR OUTBOARD SEAT BELT MAY CONTACT THE REAR SEAT BACK HINGE WHERE IT CAN BE CUT BY THE SHARP EDGE OF THE METAL PORTION OF THE HINGE.

    Risk. IF THE WEBBING IS COMPLETELY SEPARATED, IT CAN INCREASE THE RISK OF INJURY TO AN OCCUPANT IN A CRASH.

    Remedy. DEALERS WILL INSTALL PROTECTORS OVER THE WEBBING OF THE REAR SEAT BELTS. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.

  • 06V003000 Jan 2006 Fuel System, Gasoline / Storage / Tank Assembly

    Defect. ON CERTAIN SPORT UTILITY VEHICLES, DUE TO THE LOCATION OF THE FORWARD EDGE OF THE FUEL TANK, IN THE EVENT THAT A VEHICLE FRONT TIRE RUNS OVER A SMALL, SHARP OBJECT IN THE ROAD, CATCHES IT AND PROPELS IT TOWARDS THE REAR OF THE VEHICLE, IT MAY STRIKE AND PUNCTURE THE FUEL TANK.

    Risk. A PUNCTURED TANK COULD INCREASE THE RISK OF A FIRE.

    Remedy. DEALERS WILL INSTALL PROTECTORS IN FRONT OF THE TANK FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.

  • 05V319000 Jul 2005 Electrical System / Alternator/Generator/Regulator

    Defect. ON CERTAIN SPORT UTILITY VEHICLES, THERE IS A POSSIBILITY THAT A WIRE BREAKING INSIDE THE ALTERNATOR COULD STOP THE BATTERY FROM CHARGING.

    Risk. IF THIS HAPPENS, THE CHARGER WARNING AND BRAKE WARNING LAMPS WILL IMMEDIATELY COME ON AND THE BATTERY WILL BEGIN TO DISCHARGE. AFTER A SHORT TIME, THE ENGINE WILL GO INTO A "FALL SAFE" CONDITION WHICH WILL LIMIT VEHICLE SPEED. THE ENGINE WILL STOP RUNNING WHICH COULD RESULT IN A CRASH.

    Remedy. DEALERS WILL INSPECT AND REPLACE THE ALTERNATOR WITH A NEW VERSION WHICH HAS BEEN MODIFIED TO PREVENT MOVEMENT OF THE COIL. THE RECALL BEGAN ON AUGUST 1, 2005. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.

NHTSA investigations

StatusSubjectOpenedClosed
ClosedDriver seat anchor failure20082009
ClosedAlternator failure / engine stalling20052005
ClosedFuel tank punctures from road debris20052006
ClosedAlternator failure/ engine stalling20042005

Manufacturer communications 91

Nissan filed 91 service communications for this car with NHTSA.

  • Nissan essential tool; j-47005 seal installer used when installing a passenger side cvt axle seal
  • IF YOU CONFIRM There is a vibration or judder feeling from the rear of the vehicle; when…
  • SERVICE INFORMATION The Body Control Module (BCM) for the Applied Vehicles in this bulletin is…

Safety equipment

Electronic stabilityForward collision warningLane departure warning
OptionalNoNo

Nearby model years

YearLemon IndexComplaintsSoldTop system
200346622158,129Electrical
200423312362,057Electrical
200528414674,454Seats
200621712381,362Seats
200714810176,358Seats

Sources: NHTSA complaints, recalls, investigations and manufacturer communications; EPA fuel economy data; YouTube video titles. Complaints are owner reports, not proof of a defect.

Updated

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