The Lemon Index

All cars · Mitsubishi Outlander · 2004

2004 Mitsubishi Outlander. Advanced data.

The raw numbers: engines, recall campaign numbers, failure mileage and manufacturer communications.

Lemon Index–100 = average car
Complaints16NHTSA, first 3 years

Failure mileage by system

Half of owners who gave a mileage reported the problem between 500 and 34,400 miles. Median 20,500, from 13 complaints with a mileage.

Mileage owners typed into their NHTSA complaint, all complaints for this model year. People report some problems late, so read it as a range.

Complaints by system

SystemShare of complaints
Suspension25%
Steering25%
Engine25%
Transmission & drivetrain19%
Electrical12%

One complaint can name more than one system, so shares can add to more than 100%.

Severity, all complaints

TotalCrashesFiresInjuriesDeathsTows
1620100

As reported by owners to NHTSA. Not verified.

Recall campaigns 4

  • 16V458000 Jun 2016 Suspension / Front / Control Arm / Lower Arm

    Defect. Mitsubishi Motors North America, Inc. (MMNA) is recalling certain model year 2002-2007 Lancer, 2004 Lancer Wagon, 2003-2006 Lancer Evolution, 2003-2006 Outlander and 2007-2013 Outlander V-6 vehicles originally sold in, or ever registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin and the District of Columbia. In the affected vehicles, the front lower control arms may detach due to the front cross me

    Risk. A detached front control arm can result in the loss of control of the vehicle, increasing the risk of a crash.

    Remedy. MMNA will notify owners, and dealers will inspect the front cross members. Depending on the level of existing corrosion, either a sealing/anti-corrosion agent will be applied or the front cross member will be replaced with a new one that has a sealing/anti-corrosion agent applied to it. These repairs will be performed free of charge. The recall began January 2017. Owners may contact MMNA custo

  • 04V428000 Sep 2004 Equipment / Other / Labels

    Defect. CERTAIN PASSENGER VEHICLES FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 208, 'OCCUPANT CRASH PROTECTION.' THE BILINGUAL ENGLISH/SPANISH REMOVABLE AIR BAG WARNING LABELS AFFIXED TO THE DASH AND TO THE SUNVISOR DO NOT MEET THE SIZE REQUIREMENTS OF THE STANDARD.

    Risk. THIS DOES NOT MEET THE REQUIREMENTS OF THE STANDARD.

    Remedy. MITSUBISHI CARIBBEAN WILL MAIL A CUSTOMER NOTIFICATION LETTER CONTAINING A WRITTEN DESCRIPTION AND A GRAPHIC OF THE BI-LINGUAL DASHBOARD AIR BAG WARNING LABEL. IN ADDITION, ALL CURRENT 2000-2004 NATIVA OWNERS WILL ALSO RECEIVE REPLACEMENT AIR BAG ALERT LABELS FOR THE SUN VISORS. THIS RECALL IS EXPECTED TO BEGIN DURING MARCH OR APRIL 2005. THE NOTIFICATION TO THE NATIVA OWNERS IS EXPECTED TO BEG

  • 04V197000 Apr 2004 Trailer Hitches

    Defect. CERTAIN SPORT UTILITY VEHICLES MAY HAVE BEEN EQUIPPED WITH DEALER-INSTALLED TRAILER HITCH WIRING HARNESS AND CONTROL MODULE. THE ELECTRONIC CONTROL MODULE CAN OVERHEAT.

    Risk. OVERHEATING OF THE TRAILER HITCH WIRING HARNESS MODULE COULD RESULT IN A FIRE.

    Remedy. OWNERS ARE BEING REQUESTED TO STOP USING THE HARNESS UNTIL A NEWLY DESIGNED REPLACEMENT IS PROVIDED AND CAN BE INSTALLED BY THE DEALER. THE RECALL BEGAN ON MAY 28, 2004. OWNERS SHOULD CONTACT MITSUBISHI AT 1-888-648-7820.

  • 03V429000 Nov 2003 Visibility / Windshield Wiper/Washer

    Defect. ON CERTAIN SPORT UTILITY VEHICLES LOCATED IN THE CARIBBEAN, DUE TO A SOFTWARE PROGRAMMING ERROR IN THE ELECTRONIC TIMING AND CONTROL SYSTEM (ETACS), WHILE USING THE INTERMITTENT WIPER MODE, THE INTERMITTENT WIPER SWEEP TIME INTERVAL MAY INCREASE AS MUCH AS 6.8 SECOND BETWEEN WIPER SWEEPS.

    Risk. IF THIS OCCURS DURING SEVERE WEATHER AND DURING VEHICLE'S HIGH-SPEED OPERATION, THE DRIVER VISIBILITY WOULD BE REDUCED, WHICH COULD LEAD TO A CRASH.

    Remedy. DEALERS WILL REPLACE THE ETACS MODULE. OWNER NOTIFICATION BEGAN NOVEMBER 14, 2003. OWNERS SHOULD CONTACT MITSUBISHI CARIBBEAN AT 1-800-981-0452.

Manufacturer communications 56

Mitsubishi filed 56 service communications for this car with NHTSA.

  • Suspension noises after strut installation
  • Suspension noises
  • This Technical Service Bulletin was sent to dealers informing them a shock absorber oil leak…

Safety equipment

Electronic stabilityForward collision warningLane departure warning
NoNoNo

Engines and drivetrains 2

EngineTransmissionDriveCity / hwy / combinedFuelFuel cost/yr
2.4L 4-cylAuto (S4)FWD19 / 24 / 21Regular$2,950
2.4L 4-cylAuto (S4)4Wheel or AWD18 / 23 / 20Regular$3,100

EPA test versions for this model year. Fuel cost is the EPA's current estimate, not the price in that year.

Nearby model years

YearLemon IndexComplaintsSoldTop system
20031053945,434Suspension
2004–16–Suspension
2005–4–Body structure
2006–2–Speed control
20071262623,285Electrical

Sources: NHTSA complaints, recalls, investigations and manufacturer communications; EPA fuel economy data; YouTube video titles. Complaints are owner reports, not proof of a defect.

Updated · Free to use with credit: Source: The Lemon Index (lemonindex.com). Get the data

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