The Lemon Index

All cars · Mercedes-Benz Sprinter · 2015

2015 Mercedes-Benz Sprinter. Advanced data.

The raw numbers: engines, recall campaign numbers, failure mileage and manufacturer communications.

Lemon Index25100 = average car
Complaints7NHTSA, first 3 years
Sold28,519U.S. model year
Per 100K sold25complaints
Complaint rank#1 of 10among the 10 scored Mercedes-Benz Sprinter model years (2013–2022); #1 = fewest complaints per car sold, not the YouTube rank

Complaints by system

SystemShare of complaints
Electrical29%
Speed control14%
Tires14%
Lights14%
Suspension14%

One complaint can name more than one system, so shares can add to more than 100%.

Severity, all complaints

TotalCrashesFiresInjuriesDeathsTows
700000

As reported by owners to NHTSA. Not verified.

Recall campaigns 12

  • 21V042000 Feb 2021 Electronic Stability Control (Esc) / Control Module

    Defect. Daimler Vans USA, LLC (DVUSA) is recalling certain 2012-2018 Mercedes Benz Sprinter 3500 and Freightliner Sprinter 3500 vehicles upfitted into campers or recreational vehicles. The Electronic Stability Control (ESC) unit may become disabled on these vehicles.

    Risk. If ESC becomes disabled, vehicle driving stability may be impacted under certain driving conditions, increasing the risk of a crash.

    Remedy. DVUSA will notify owners, and dealers will replace the rear-wheel speed sensor with a more robust sensor, free of charge. DVUSA issued owners an interim notification on March 10, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is NC3DREZAHA.

  • 20V663000 Oct 2020 Steering / Hydraulic Power Assist / Hose, Piping, And Connections

    Defect. Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The hydraulic power steering return line hoses may detach at their connection points under certain operating conditions, causing hydraulic fluid to leak.

    Risk. The sudden loss of power steering assist and hydraulic steering fluid leaking onto the roadway may increase the risk of a crash.

    Remedy. DVUSA will notify owners, and dealers will check the return line connections of the power steering system, correcting it as needed, free of charge. The recall began December 23, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this campaign is NV3LETULPE.

  • 19V238000 Mar 2019 Seats

    Defect. Vantage Mobility International, LLC (Vantage) is recalling certain 2015-2018 Ford Transit Van, Mercedes-Benz Sprinter, and 2007 Ford F-250-based shuttle vehicles equipped with Freedman GO-3S foldaway seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.

    Risk. In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.

    Remedy. Vantage has notified owners, instructing them to contact Freedman for a repair kit, free of charge. The recall began March 25, 2019. Owners may contact Freedman customer service at 1-800-443-4540.

  • 19V003000 Jan 2019 Air Bags / Frontal / Driver Side / Inflator Module

    Defect. Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2017 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the driver frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the driver frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

    Risk. An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

    Remedy. DVUSA will notify owners, and dealers will replace the front driver air bag module, free of charge. The recall is began March 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267.

  • 19V004000 Jan 2019 Air Bags / Frontal / Passenger Side / Inflator Module

    Defect. Daimler Vans USA, LLC (DVUSA) is recalling certain 2014-2017 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

    Risk. An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

    Remedy. DVUSA will notify owners, and dealers will replace the front passenger air bag module, free of charge. The recall began March 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267.

  • 17V786000 Dec 2017 Equipment

    Defect. Midwest Automotive Designs, LLC (Midwest) is recalling certain Custom Vans and Camper Van recreational vehicles built on 2014-2017 Mercedes Benz Sprinter chassis and 2016-2017 RAM Promaster chassis. These vehicles are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' fire extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product i

    Risk. In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

    Remedy. Midwest will notify owners, and dealers will replace the fire extinguisher with a different brand, free of charge. The recall began on December 11, 2017. Owners may contact Kidde customer service for their replacement extinguisher at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.

  • 17V094000 Feb 2017 Power Train / Driveline / Driveshaft

    Defect. Daimler Vans USA, LLC (DVUSA) is recalling certain 2015 Mercedes-Benz Sprinter 2500 and 3500 vehicles. The affected vehicles were manufactured without a driveshaft catch strap, allowing a loose driveshaft to strike the fuel tank. As such, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."

    Risk. A loose driveshaft may strike and puncture the gas tank, resulting in a fuel leak, increasing the risk of a fire.

    Remedy. DVUSA will notify owners, and dealers will install a driveshaft catch strap, free of charge. The recall began on April 27, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.

  • 17V093000 Feb 2017 Air Bags

    Defect. Daimler Vans USA, LLC (DVUSA) is recalling certain 2013-2016 Mercedes-Benz Sprinter 2500 and 3500 and Freightliner Sprinter 2500 and 3500 vans. These vehicles were manufactured without a reinforcement plate and protective bracket on the air bag control unit. As a result, the air bag control unit may not remain functional after the initial impact, possibly preventing additional air bags from deploying in response to a secondary impact.

    Risk. If additional air bags do not deploy as intended, the occupants are at an increased risk of injury.

    Remedy. DVUSA will notify owners, and dealers will install a reinforcement plate and protective bracket around the air bag control unit, free of charge. The recall began on May 26, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.

  • 17V092000 Feb 2017 Fuel System, Diesel

    Defect. Daimler Vans USA, LLC (DVUSA) is recalling certain 2015 Mercedes-Benz Sprinter 2500 and 3500 vehicles. These vehicles were manufactured without a protective plate on the front of the gas tank and a foam ring at the filler neck. As such, these vehicles may not comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."

    Risk. Without the protective plate and the foam ring installed, impacts may damage the tank resulting in a fuel leak that can increase the risk of a fire.

    Remedy. DVUSA will notify owners, and dealers will replace the fuel tank, free of charge. The recall began on June 6, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.

  • 16V351000 May 2016 Structure / Body / Roof And Pillars

    Defect. Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2015-2016 Mercedes-Benz Sprinter 2500 and 3500 vehicles manufactured May 31, 2015, to April 30, 2016, and 2015-2016 Freightliner Sprinter 2500 and 3500 vehicles manufactured May 1, 2015, to April 30, 2016. The affected vehicles are configured to have super-high roofs, but may not be equipped with the required crash pads.

    Risk. If the required crash pads are missing, it can increase the risk of injury to a front passenger seat occupant if they are unbelted.

    Remedy. DVUSA will notify owners, and dealers will install the required crash-pads, free of charge. The recall began on August 11, 2016. Owners may contact DVUSA customer service at 1-877-762-8267.

  • 16V261000 Apr 2016 Structure / Body

    Defect. Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2015-2016 Mercedes Benz and Freightliner Sprinter 2500 and 3500 vehicles manufactured April 1, 2015, to October 31, 2015. The affected vehicles may have had multiple layers of paint applied, and as a result, in a crash, the windows may separate from the vehicle when the outer layer of paint peels from the layer below.

    Risk. If the windows separate from the vehicle in a crash, the occupants are at a greater risk of injury.

    Remedy. DVUSA will notify owners, and dealers will remove the windows and inspect the paintwork, repainting the vehicles as necessary, free of charge. This recall began August 4, 2016. Owners may contact DVUSA customer service at 1-770-705-2070.

  • 16V093000 Feb 2016 Equipment / Other / Labels

    Defect. Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2015-2016 Mercedes-Benz and Freightliner Sprinter 2500 and 3500 vans manufactured April 29, 2015, to December 15, 2015. The affected vehicles have a tire pressure label that incorrectly states a higher maximum load capacity than the vehicle is designed for.

    Risk. The vehicle may be overloaded if loaded to the incorrect weight shown on the label, possibly resulting in axle or tire failure, increasing the risk of a crash.

    Remedy. DVUSA will notify owners, and Mercedes-Benz and Freightliner dealers will replace the incorrect tire pressure label, free of charge. The recall began March 2016. Owners may contact DVUSA customer service at 1-877-762-8267.

NHTSA investigations

StatusSubjectOpenedClosed
ClosedRear wheel speed sensor failure20202021

Manufacturer communications 122

Mercedes-Benz filed 122 service communications for this car with NHTSA.

  • SMOG Test will not complete successfully
  • Problem: Vehicle fails smog test Cause In the event the Engine Control Module (CDI) detects a…
  • Complaint A: The engine is jolting/bucking between 1700 and 1900 rpm

Crash ratings by version

VersionOverallFrontSideRollover
Mercedes-Benz Sprinter 2500 VAN RWDnot ratednot ratednot ratednot rated
Mercedes-Benz Sprinter 2500 VAN 4WDnot ratednot ratednot ratednot rated
Mercedes-Benz Sprinter 2500 Cargo Van CARGO VAN RWDnot ratednot ratednot ratednot rated
Mercedes-Benz Sprinter 2500 Cargo Van CARGO VAN 4WDnot ratednot ratednot ratednot rated

Safety equipment

Electronic stabilityForward collision warningLane departure warning
StandardNoNo

YouTube repair topics

200 videos about the 2007–2018 Mercedes-Benz Sprinter, 19.8M views.

TopicVideosViews
Oil changes & service3741K
Fuel pump, filter & tank8694K
Infotainment, battery & electrical8535K
Intake, EGR & engine sensors3260K
No-start: theft light, key & ignition2178K
Heat, A/C & blend door4160K
Gauges, lights & wiring3100K
Windows, doors & mirrors287K

Nearby model years

YearLemon IndexComplaintsSoldTop system
201326721,816Airbags
2014812325,745Airbags
201525728,519Electrical
20161474228,320Airbags
2017511527,415Wheels
2018501529,787Speed control

Sources: NHTSA complaints, recalls, investigations and manufacturer communications; EPA fuel economy data; YouTube video titles. Complaints are owner reports, not proof of a defect.

Updated · Free to use with credit: Source: The Lemon Index (lemonindex.com). Get the data

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