The Lemon Index

All cars · Mercedes-Benz Sprinter · 2013

2013 Mercedes-Benz Sprinter. Advanced data.

The raw numbers: engines, recall campaign numbers, failure mileage and manufacturer communications.

Lemon Index26100 = average car
Complaints7NHTSA, first 3 years
Sold21,816U.S. model year
Per 100K sold32complaints
Complaint rank#2 of 10among the 10 scored Mercedes-Benz Sprinter model years (2013–2022); #1 = fewest complaints per car sold, not the YouTube rank

Complaints by system

SystemShare of complaints
Airbags43%
Brakes29%
Wheels14%
Tires14%
Electrical14%

One complaint can name more than one system, so shares can add to more than 100%.

Severity, all complaints

TotalCrashesFiresInjuriesDeathsTows
700000

As reported by owners to NHTSA. Not verified.

Recall campaigns 5

  • 21V042000 Feb 2021 Electronic Stability Control (Esc) / Control Module

    Defect. Daimler Vans USA, LLC (DVUSA) is recalling certain 2012-2018 Mercedes Benz Sprinter 3500 and Freightliner Sprinter 3500 vehicles upfitted into campers or recreational vehicles. The Electronic Stability Control (ESC) unit may become disabled on these vehicles.

    Risk. If ESC becomes disabled, vehicle driving stability may be impacted under certain driving conditions, increasing the risk of a crash.

    Remedy. DVUSA will notify owners, and dealers will replace the rear-wheel speed sensor with a more robust sensor, free of charge. DVUSA issued owners an interim notification on March 10, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is NC3DREZAHA.

  • 18V032000 Jan 2018 Air Bags / Frontal / Passenger Side / Inflator Module

    Defect. Daimler Vans USA, LLC (DVUSA) is recalling certain 2013 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

    Risk. An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

    Remedy. DVUSA will notify owners, and dealers will replace the front passenger air bag module, free of charge. Daimler issued an interim notification to owners on March 13, 2018. The recall began December 28, 2018. Owners may contact DVUSA customer service at 1-877-762-8267.

  • 17V093000 Feb 2017 Air Bags

    Defect. Daimler Vans USA, LLC (DVUSA) is recalling certain 2013-2016 Mercedes-Benz Sprinter 2500 and 3500 and Freightliner Sprinter 2500 and 3500 vans. These vehicles were manufactured without a reinforcement plate and protective bracket on the air bag control unit. As a result, the air bag control unit may not remain functional after the initial impact, possibly preventing additional air bags from deploying in response to a secondary impact.

    Risk. If additional air bags do not deploy as intended, the occupants are at an increased risk of injury.

    Remedy. DVUSA will notify owners, and dealers will install a reinforcement plate and protective bracket around the air bag control unit, free of charge. The recall began on May 26, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.

  • 16V077000 Feb 2016 Air Bags / Frontal / Driver Side / Inflator Module

    Defect. Daimler Vans USA, LLC (Daimler Vans) is recalling certain model year 2007-2009 Dodge Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 31, 2008, 2007-2014 Freightliner Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 1, 2014, and 2010-2014 Mercedes Benz Sprinter 2500 and 3500 vehicles manufactured July 1, 2010, to July 1, 2014. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.

    Risk. In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.

    Remedy. Daimler Vans will notify the Mercedes-Benz and Freightliner owners and Fiat Chrysler will notify the Dodge owners. The respective dealers will replace the driver frontal air bag inflator, free of charge. The recall began March 31, 2017. Mercedes-Benz and Freightliner owners may contact Daimler Van's customer service at 1-877-762-8267. Dodge owners may contact Fiat Chrysler customer service at

  • 14V706000 Nov 2014 Equipment Adaptive/Mobility

    Defect. Cummings Mobility Conversion & Supply (Cummings) is recalling certain model year 2006-2014 Ford E-150, E-250, E-350, Chevrolet Express, 2006-2008 Dodge Sprinter, and 2009-2014 Mercedes-Benz Sprinter, and 2013 Ford Transit Connect vehicles manufactured January 1, 2006, to October 8, 2014, equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation after January 1, 2006. The platform side plate of the affected wheelchair lifts may crack.

    Risk. If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.

    Remedy. Cummings will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began January 13, 2015. Owners may contact Cumming's customer service at 1-800-639-5438 or Ricon customer service at 1-800-322-2884. Cumming's number for this recall is 1

NHTSA investigations

StatusSubjectOpenedClosed
ClosedRear wheel speed sensor failure20202021

Manufacturer communications 110

Mercedes-Benz filed 110 service communications for this car with NHTSA.

  • AdBlue line leaking
  • Coolant / Vacuum / Temperature fault codes - Check Engine Light with DTCs P003313, P0299FA,…
  • Clunking/Rattle Noise from Rear Axle Area

Crash ratings by version

VersionOverallFrontSideRollover
Mercedes-Benz Sprinter 2500 CARGO VAN RWDnot ratednot ratednot ratednot rated
Mercedes-Benz Sprinter 2500 VAN RWDnot ratednot ratednot rated★☆☆☆☆
Mercedes-Benz Sprinter 2500 Mixto VAN RWDnot ratednot ratednot ratednot rated

Safety equipment

Electronic stabilityForward collision warningLane departure warning
StandardNoNo

YouTube repair topics

200 videos about the 2007–2018 Mercedes-Benz Sprinter, 19.8M views.

TopicVideosViews
Oil changes & service3741K
Fuel pump, filter & tank8694K
Infotainment, battery & electrical8535K
Intake, EGR & engine sensors3260K
No-start: theft light, key & ignition2178K
Heat, A/C & blend door4160K
Gauges, lights & wiring3100K
Windows, doors & mirrors287K

Nearby model years

YearLemon IndexComplaintsSoldTop system
2010–2–Fuel system, diesel
2011–6–Electrical
201326721,816Airbags
2014812325,745Airbags
201525728,519Electrical
20161474228,320Airbags

Sources: NHTSA complaints, recalls, investigations and manufacturer communications; EPA fuel economy data; YouTube video titles. Complaints are owner reports, not proof of a defect.

Updated · Free to use with credit: Source: The Lemon Index (lemonindex.com). Get the data

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