All cars · Mercedes-Benz E-Class · 2011
2011 Mercedes-Benz E-Class. Advanced data.
The raw numbers: engines, recall campaign numbers, failure mileage and manufacturer communications.
Failure mileage by system
Half of owners who gave a mileage reported the problem between 38,800 and 90,000 miles. Median 60,800, from 98 complaints with a mileage.
| System | Median | Middle half | Complaints |
|---|---|---|---|
| Airbags | 48,000 | 30,000–70,000 | 27 |
| Suspension | 78,500 | 64,200–95,800 | 16 |
| Fuel or ev drive system | 59,200 | 49,000–65,600 | 14 |
| Body structure | 95,000 | 26,000–132,000 | 7 |
| Engine | 90,000 | 45,100–96,200 | 9 |
Mileage owners typed into their NHTSA complaint, all complaints for this model year. People report some problems late, so read it as a range.
Complaints by system
| System | Share of complaints |
|---|---|
| Body structure | 25% |
| Wheels | 25% |
| Engine | 25% |
| Airbags | 17% |
| Tires | 8% |
One complaint can name more than one system, so shares can add to more than 100%.
Severity, all complaints
| Total | Crashes | Fires | Injuries | Deaths | Tows |
|---|---|---|---|---|---|
| 286 | 12 | 3 | 9 | 0 | 8 |
As reported by owners to NHTSA. Not verified.
Recall campaigns 5
21V638000 Aug 2021 Air Bags / Frontal
Defect. Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2015-2016 E400 Coupe, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2011-2014 E350 Coupe, and 2012-2014 E350 Cabrio vehicles. An incorrect front passenger air bag may have been installed during a prior repair.
Risk. An incorrect air bag may not function properly in a crash, increasing the risk of injury.
Remedy. Dealers will replace the front passenger air bag on the affected vehicles, free of charge. Owner notification letters were mailed on September 10, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
19V010000 Jan 2019 Air Bags / Frontal / Passenger Side / Inflator Module
Defect. Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014 C250, C300 4Matic, C350, C63 AMG, E350 4Matic Coupe, E350 Cabrio, E350 Coupe, SLS AMG Cabrio, SLS AMG Coupe, 2014-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, GLK 350, GLK250 BlueTec 4Matic, GLK350 RWD, 2015-2017 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2014-2017 E550 Cabrio, and 2014-2016 E550 Coupe vehicles sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally, MBUSA is recalling certain 2012-2014 C250, E350 4Matic Coupe, SLS AMG Cabri
Risk. An inflator explosion may result in sharp metal fragments striking the passenger or other occupants resulting in serious injury or death.
Remedy. MBUSA will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. The recall began March 29, 2019. Owners may contact MBUSA customer service at 1-800-367-6372.
16V363000 May 2016 Air Bags / Frontal / Passenger Side / Inflator Module
Defect. Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2008-2011 C300 Sedan, C300 4matic Sedan, C350 Sedan, C63 AMG Sedan vehicles, 2010-2011 GLK350, GLK350 4-Matic and E350 Coupe vehicles, 2011 SLS AMG, E350 Convertible, E550 Coupe and E550 Convertible vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, MBUSA is recalling certain
Risk. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy. MBUSA will notify owners, and dealers will replace the passenger frontal air bag modules, free of charge. Owners were sent an interim notification October 2016. A second notice will be mailed when remedy parts are available. Owners may contact MBUSA customer service at 1-877-496-3691.
16V081000 Feb 2016 Air Bags / Frontal / Driver Side / Inflator Module
Defect. Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2009-2010 ML320 BlueTec 4Matic, GL320 BlueTec 4Matic and R320 CDI 4Matic, 2011 E350 Cabriolet and E550 Cabriolet, 2009-2011 ML350, ML350 4Matic, ML550 4Matic, ML63 AMG, and C63 AMG, 2010-2011 ML450 4Matic Hybrid, E350 Coupe, E350 4Matic, E550 Coupe, E550 4Matic, and E63 AMG, 2011-2012 GL350 BlueTec 4Matic and R350 BlueTec 4Matic, 2009-2012 GL450 4Matic, GL550 4Matic and R350 4Matic, 2007-2008 SLK280, SLK350, and SLK55 AMG, 2011-2014 SLS AMG Coupe, 2012 SLS AMG Cabriolet, 2013-2014 SLS AMG GT and SLS AMG GT Cabriolet, 2005 C230 Ko
Risk. In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy. MBUSA will their notify owners, and Fiat Chrysler will notify the affected Chrysler owners. Dealers for the respective brands will replace the driver's frontal air bag module, free of charge. This recall began November 2016. Mercedes-Benz owners may contact MBUSA customer service at 1-800-367-6372 and Chrysler owners may contact Fiat Chrysler customer service at 1-800-853-1403.
12V557000 Dec 2012 Fuel System, Gasoline
Defect. Mercedes-Benz is recalling certain model year 2011-2012 S400, S550, S550 4Matic, S63 AMG, C300, C300 4Matic, E350, GLK350, GLK350 4Matic, CL550 4Matic, and CL63 AMG vehicles manufactured from April 18, 2011, through July 12, 2011. Due to an irregularity stemming from the molding process of the fuel filter flange, the fuel filter flange may crack when operated in high temperatures.
Risk. If the fuel filter flange cracks, it will leak fuel which may lead to a fire if an external ignition source is present.
Remedy. Mercedes-Benz will notify owners, and dealers will replace the fuel filter, free of charge. The recall campaign is expected to begin in February 2013. Owners may contact Mercedes-Benz at 1-800-367-6372.
NHTSA investigations
| Status | Subject | Opened | Closed |
|---|---|---|---|
| Open | Desiccated air bag inflator rupture | 2021 | – |
| Closed | Rear brake line failure | 2020 | 2020 |
Manufacturer communications 149
Mercedes-Benz filed 149 service communications for this car with NHTSA.
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Crash ratings by version
| Version | Overall | Front | Side | Rollover |
|---|---|---|---|---|
| Mercedes-Benz E-Class 4 DR AWD | not rated | not rated | not rated | ★★★★★ |
| Mercedes-Benz E-Class 2 DR AWD | not rated | not rated | not rated | not rated |
| Mercedes-Benz E-Class 4 DR RWD | not rated | not rated | not rated | ★★★★★ |
| Mercedes-Benz E-Class 2 DR RWD | not rated | not rated | not rated | not rated |
| Mercedes-Benz E-Class Cabriolet 2 DR AWD | not rated | not rated | not rated | not rated |
| Mercedes-Benz E-Class Cabriolet 2 DR RWD | not rated | not rated | not rated | not rated |
Safety equipment
| Electronic stability | Forward collision warning | Lane departure warning |
|---|---|---|
| Standard | No | No |
Nearby model years
Sources: NHTSA complaints, recalls, investigations and manufacturer communications; EPA fuel economy data; YouTube video titles. Complaints are owner reports, not proof of a defect.
Updated
Free to use with credit: Source: The Lemon Index (lemonindex.com)
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