The Lemon Index

All cars · Mercedes-Benz E-Class · 2010

2010 Mercedes-Benz E-Class. Advanced data.

The raw numbers: engines, recall campaign numbers, failure mileage and manufacturer communications.

Lemon Index28100 = average car
Complaints19NHTSA, first 3 years
Sold60,922U.S. model year
Per 100K sold31complaints
Year rank#4 of 18#1 = fewest complaints

Failure mileage by system

Half of owners who gave a mileage reported the problem between 37,200 and 95,000 miles. Median 67,500, from 112 complaints with a mileage.

SystemMedianMiddle halfComplaints
Airbags69,50037,800–95,50018
Suspension68,10045,600–100,00027
Fuel or ev drive system76,00037,200–83,90010
Electrical77,00034,800–106,70016
Transmission & drivetrain94,00042,900–124,00014

Mileage owners typed into their NHTSA complaint, all complaints for this model year. People report some problems late, so read it as a range.

Complaints by system

SystemShare of complaints
Speed control16%
Transmission & drivetrain16%
Electrical16%
Lights11%
Tires11%

One complaint can name more than one system, so shares can add to more than 100%.

Severity, all complaints

TotalCrashesFiresInjuriesDeathsTows
25790503

As reported by owners to NHTSA. Not verified.

Recall campaigns 4

  • 22V168000 Mar 2022 Exterior Lighting / Lighting Control Module / Software

    Defect. Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2010 E350, 2014 G550, 2008-2009 C300, 2008 C350, 2009 CLK550, 2007 SL550, SLK280, and 2008 SLK350 vehicles. Various control units may have been updated with incorrect software configuration during a service repair. This can result in various system failures, such as loss of drive power, reduced exterior lighting, or loss of dynamic control functions, including stability and traction control.

    Risk. Various system failures, such as loss of drive power, reduced exterior lighting, or loss of dynamic control functions including stability and traction control, can increase the risk of a crash.

    Remedy. Dealers will update the software configuration on the affected control units, free of charge. Owner notification letters were mailed May 3, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022040003.

  • 18V043000 Jan 2018 Air Bags / Frontal / Passenger Side / Inflator Module

    Defect. Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2013 C250, C250 Coupe, C350 Coupe 4Matic, C300 4Matic, C350, C350 Coupe, C63 AMG, C63 Coupe, E350 Cabrio, E350 Coupe, E550 Cabrio, E350 Coupe 4Matic, E550 Coupe, GLK350 4Matic, GLK250 Bluetec 4Matic, GLK350, SLS Coupe, SLS AMG GT Coupe, and SLS Roadster vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, MBUSA is recalli

    Risk. An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

    Remedy. MBUSA will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. Mercedes issued an interim notification to owners on February 23, 2018. A second notice will be mailed when remedy parts are available. Owners may contact MBUSA customer service at 1-877-496-3691.

  • 16V363000 May 2016 Air Bags / Frontal / Passenger Side / Inflator Module

    Defect. Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2008-2011 C300 Sedan, C300 4matic Sedan, C350 Sedan, C63 AMG Sedan vehicles, 2010-2011 GLK350, GLK350 4-Matic and E350 Coupe vehicles, 2011 SLS AMG, E350 Convertible, E550 Coupe and E550 Convertible vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, MBUSA is recalling certain

    Risk. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

    Remedy. MBUSA will notify owners, and dealers will replace the passenger frontal air bag modules, free of charge. Owners were sent an interim notification October 2016. A second notice will be mailed when remedy parts are available. Owners may contact MBUSA customer service at 1-877-496-3691.

  • 16V081000 Feb 2016 Air Bags / Frontal / Driver Side / Inflator Module

    Defect. Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2009-2010 ML320 BlueTec 4Matic, GL320 BlueTec 4Matic and R320 CDI 4Matic, 2011 E350 Cabriolet and E550 Cabriolet, 2009-2011 ML350, ML350 4Matic, ML550 4Matic, ML63 AMG, and C63 AMG, 2010-2011 ML450 4Matic Hybrid, E350 Coupe, E350 4Matic, E550 Coupe, E550 4Matic, and E63 AMG, 2011-2012 GL350 BlueTec 4Matic and R350 BlueTec 4Matic, 2009-2012 GL450 4Matic, GL550 4Matic and R350 4Matic, 2007-2008 SLK280, SLK350, and SLK55 AMG, 2011-2014 SLS AMG Coupe, 2012 SLS AMG Cabriolet, 2013-2014 SLS AMG GT and SLS AMG GT Cabriolet, 2005 C230 Ko

    Risk. In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.

    Remedy. MBUSA will their notify owners, and Fiat Chrysler will notify the affected Chrysler owners. Dealers for the respective brands will replace the driver's frontal air bag module, free of charge. This recall began November 2016. Mercedes-Benz owners may contact MBUSA customer service at 1-800-367-6372 and Chrysler owners may contact Fiat Chrysler customer service at 1-800-853-1403.

NHTSA investigations

StatusSubjectOpenedClosed
OpenDesiccated air bag inflator rupture2021–
ClosedRear brake line failure20202020

Manufacturer communications 187

Mercedes-Benz filed 187 service communications for this car with NHTSA.

  • Cracking/creaking noises from front axle when vehicle is subject to torsion or when steering…
  • Mercedes benz (xentry): vehicle drops at rear axle, display message-airmatic-service required
  • Xentry (mercedes): poor start off performance (revving) or occasional uncomfortable jolts when…

Safety equipment

Electronic stabilityForward collision warningLane departure warning
StandardOptionalOptional

Nearby model years

YearLemon IndexComplaintsSoldTop system
2007552448,950Transmission & drivetrain
2008–1838,576Wheels
2009–1343,072Fuel system, gasoline
2010281960,922Speed control
2011161262,736Body structure
2012221665,171Transmission & drivetrain
2013242069,803Speed control

Sources: NHTSA complaints, recalls, investigations and manufacturer communications; EPA fuel economy data; YouTube video titles. Complaints are owner reports, not proof of a defect.

Updated

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