The Lemon Index

All cars · Lexus ES · 2002

2002 Lexus ES. Advanced data.

The raw numbers: engines, recall campaign numbers, failure mileage and manufacturer communications.

Lemon Index137100 = average car
Complaints100NHTSA, first 3 years
Sold71,450U.S. model year
Per 100K sold140complaints
Year rank#18 of 21#1 = fewest complaints

Engines and drivetrains 1

EngineTransmissionDriveCity / hwy / combinedFuelFuel cost/yr
3.0L 6-cylAuto 5-spdFWD18 / 27 / 21Regular$2,950

EPA test versions for this model year. Fuel cost is the EPA's current estimate, not the price in that year.

Failure mileage by system

Half of owners who gave a mileage reported the problem between 16,800 and 92,000 miles. Median 40,000, from 110 complaints with a mileage.

SystemMedianMiddle halfComplaints
Transmission & drivetrain10,0001,000–48,80031
Speed control45,00020,000–84,50039
Electrical50,00020,100–257,7005
Brakes5,000100–19,5005
Airbags72,00030,500–111,20010

Mileage owners typed into their NHTSA complaint, all complaints for this model year. People report some problems late, so read it as a range.

Complaints by system

SystemShare of complaints
Transmission & drivetrain43%
Speed control26%
Brakes12%
Electrical10%
Tires7%

One complaint can name more than one system, so shares can add to more than 100%.

Severity, all complaints

TotalCrashesFiresInjuriesDeathsTows
17945102107

As reported by owners to NHTSA. Not verified.

Recall campaigns 2

  • 01V372000 Dec 2001 Air Bags / Frontal

    Defect. VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH A THREE-SPOKE STYLE STEERING WHEEL. DURING AIR BAG DEPLOYMENT, IT IS POSSIBLE THAT THE BOTTOM SEAM OF THE FRONT DRIVER'S SIDE AIR BAG MODULE COVER (HORN PAD) COULD BE TORN AWAY ALLOWING THE BOTTOM PORTION OF THE COVER TO COMPLETELY DETACH FROM THE AIR BAG MODULE.

    Risk. IF THIS SHOULD OCCUR, THERE IS A POSSIBILITY THAT THE DETACHED BOTTOM PORTION MAY STRIKE THE DRIVER CAUSING PERSONAL INJURY.

    Remedy. DEALERS WILL REPLACE THE DRIVER'S SIDE AIR BAG MODULE. OWNER NOTIFICATION BEGAN DECEMBER 28, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT TOYOTA AT 1-800-331-4331 OR LEXUS AT 1-888-333-9376.

  • 01V371000 Dec 2001 Service Brakes, Hydraulic / Foundation Components / Hoses, Lines/Piping, And Fittings

    Defect. VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE LEFT FRONT BRAKE TUBE MAY HAVE BEEN DEFORMED PRIOR TO VEHICLE DELIVERY DUE TO IMPROPER INSTALLATION OF A COIL SPRING SPACER THAT WAS INSTALLED TO PREVENT DAMAGE TO THE VEHICLE DURING TRANSPORTATION.

    Risk. IF THE BRAKE TUBE IS DEFORMED SIGNIFICANTLY, IT COULD CONTACT THE INNER FENDER PANEL, AND EVENTUALLY CAUSE DAMAGE TO THE TUBE DUE TO VIBRATION DURING DRIVING. BRAKE TUBE DAMAGE COULD ALSO LEAD TO BRAKE FLUID LEAKAGE AFTER EXTENDED USE OF THE VEHICLE.

    Remedy. DEALERS WILL INSPECT THE FRONT BRAKE LINE AND, IF NECESSARY, REPLACE THE LINE. OWNER NOTIFICATION BEGAN JANUARY 1, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT LEXUS AT 1-888-333-9376.

NHTSA investigations

StatusSubjectOpenedClosed
ClosedUnwanted and unintended acceleration20092009
ClosedVehicle speed control20052006
ClosedThrottle control system20042004
ClosedThrottle control system20042004

Manufacturer communications 102

Lexus filed 102 service communications for this car with NHTSA.

  • Information regarding a revised valve body assembly developed to improve harsh 2-3 shift…
  • The purpose of this service bulletin is to provide information regarding the installation of…
  • The purpose of this bulletin is to provide precautions to follow when installing an automatic

Nearby model years

YearLemon IndexComplaintsSoldTop system
2000592741,320Visibility
2001–1944,847Brakes
200213710071,450Transmission & drivetrain
20031256965,762Speed control
20041399075,916Transmission & drivetrain
20051637967,577Transmission & drivetrain

Sources: NHTSA complaints, recalls, investigations and manufacturer communications; EPA fuel economy data; YouTube video titles. Complaints are owner reports, not proof of a defect.

Updated

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