The Lemon Index

All cars · Lexus ES

2002 Lexus ES.

The 2002 Lexus ES is worse than average by owner complaints: 100 complaints in its first 3 years and a Lemon Index of 137, where 100 is the average car. Owners complain most about transmission & drivetrain, it has 2 recalls, and it gets 21 mpg combined. The best Lexus ES year is 2020.

137Lemon Index · 100 = average car

Worse than average. 1.4× the average car's complaints.

Best year 2020 · Worst year 2007

Lexus ES
Photo shows a 2019 Lexus ES. Kevauto, Wikimedia Commons · CC BY-SA 4.0 · background removed

Before you buy. What matters most for this car.

Owner complaints100first 3 years
Fuel economy21 mpgcombined, EPA
Crash testnot ratedNHTSA

How serious. Out of 179 owner complaints, owners reported:

45crashes
21injuries
10fires
7tows

Older model year: fewer owners filed complaints back then, so treat the score as rough.

What owners complain about most. From owner complaints to the government.

transmission & drivetrain43%
speed control26%
brakes12%
electrical10%
tires7%

Share of this year's owner complaints filed with NHTSA, not the share of cars that break. One complaint can name more than one area.

Transmission problems in every Lexus ES year →

When owners reported problems. From owner complaints to the government.

half by 40K
0K50K100K150K200K

Most owners who filed a complaint with NHTSA had 16K to 92K miles on the car (110 complaints listed the miles). This shows when people who had a problem reported it, not the odds that your car will have it.

  • transmission & drivetrain complaints mostly came at 1K–48K miles
  • speed control complaints mostly came at 20K–84K miles

Recalls 2

  • airbags 2001

    VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH A THREE-SPOKE STYLE STEERING WHEEL.

  • brakes 2001

    VEHICLE DESCRIPTION: PASSENGER VEHICLES.

Recall repairs are free at any dealer. A recall only matters if it's still open on that exact car, so check its VIN.

Check a VIN for open recalls

Problems Lexus told dealers about

Lexus sent dealers 102 repair notes for this car. The ones about its biggest problems:

  • Information regarding a revised valve body assembly developed to improve harsh 2-3 shift…
  • The purpose of this service bulletin is to provide information regarding the installation of…
  • The purpose of this bulletin is to provide precautions to follow when installing an automatic

Ask a seller or mechanic if these were done. Some are free under warranty or a special program.

Government investigations

  • ClosedUnwanted and unintended acceleration2009
  • ClosedVehicle speed control2005–2006
  • ClosedThrottle control system2004
  • ClosedThrottle control system2004

NHTSA looks into a problem when enough owners report it. Many end in a recall.

Fuel cost and engines

About $3050 a year in fuel (EPA estimate). Engines: 3.0L 6-cyl.

In owners' words

Brake rotors were replaced, entire new brake kit installed and all four tire were replaced prior to reaching 20k miles.

2002 Lexus ES owner · NHTSA complaint 10064969
More owner reports

While driving at 20mph and with no warning making a turn and vehicle will stall. It will be hard for consumer to control vehicle. Dealer notified.

NHTSA complaint 8018169

Lack of response between the transmission and the engine.

NHTSA complaint 10079873

Quick answers

Is the 2002 Lexus ES reliable?

No, it is worse than average by government complaints. It drew 1.4× the average car's complaints filed with NHTSA in its first 3 years, per car sold (Lemon Index 137; 100 is average, lower is better). The best Lexus ES year by this measure is 2020.

What are the most common 2002 Lexus ES problems?

In owner complaints to the government, the parts named most are transmission & drivetrain (43%), speed control (26%) and brakes (12%). That is the share of complaints, not the share of cars that break.

How many recalls does the 2002 Lexus ES have?

2 safety recalls (latest: brakes). Recall repairs are free at any dealer; check a specific car's VIN at nhtsa.gov/recalls.

What gas mileage does the 2002 Lexus ES get?

21 mpg combined, depending on the engine (EPA estimate).

At what mileage do 2002 Lexus ES problems start?

Half of the owners who gave a mileage reported the problem between 16,800 and 92,000 miles. The middle report was at 40,000 miles, from 110 complaints.

Does the 2002 Lexus ES have transmission problems?

Transmission and drivetrain issues make up 43% of its owner complaints.

How much does the 2002 Lexus ES cost in fuel a year?

About $3050 a year, by the EPA's current estimate.

What engines does the 2002 Lexus ES have?

3.0L 6-cyl.

What Lexus ES year is better than the 2002?

By owner complaints per car sold, the best recent years are 2020, 2012 and 2018.

Lemon Index = safety complaints filed with the U.S. government (NHTSA) in a car's first 3 years, per car sold, against the average car of the same model year. 100 is average; lower is better. A complaint is an owner's report, not a confirmed defect. How it works

Updated

Free to use with credit: Source: The Lemon Index (lemonindex.com). Get the data