The Lemon Index

All cars · Kia Sorento · 2025

2025 Kia Sorento. Advanced data.

The raw numbers: engines, recall campaign numbers, failure mileage and manufacturer communications.

Lemon Index210100 = average car
Complaints121NHTSA, first 3 years
Sold94,772U.S. model year
Per 100K sold128complaints

Engines and drivetrains 7

EngineTransmissionDriveCity / hwy / combinedFuelFuel cost/yr
1.6L 4-cyl turbo hybridAuto (AM-S6)FWD36 / 36 / 36Regular$1,750
1.6L 4-cyl turbo hybridAuto (AM-S6)AWD34 / 34 / 34Regular$1,850
1.6L 4-cyl turbo plug-in hybridAuto (AM-S6)AWD33 / 34 / 33Regular$1,900
2.5L 4-cylAuto (S8)FWD23 / 31 / 26Regular$2,400
2.5L 4-cylAuto (S8)AWD23 / 28 / 25Regular$2,500
2.5L 4-cyl turboAuto (AM-S8)FWD20 / 29 / 23Regular$2,700
2.5L 4-cyl turboAuto (AM-S8)AWD20 / 27 / 23Regular$2,700

EPA test versions for this model year. Fuel cost is the EPA's current estimate, not the price in that year.

Failure mileage by system

Half of owners who gave a mileage reported the problem between 1,100 and 13,700 miles. Median 4,000, from 13 complaints with a mileage.

SystemMedianMiddle halfComplaints
Engine7,5001,800–26,3006

Mileage owners typed into their NHTSA complaint, all complaints for this model year. People report some problems late, so read it as a range.

Complaints by system

SystemShare of complaints
Engine35%
Transmission & drivetrain31%
Electrical26%
Fuel or ev drive system17%
Speed control10%

One complaint can name more than one system, so shares can add to more than 100%.

Severity, all complaints

TotalCrashesFiresInjuriesDeathsTows
121706011

As reported by owners to NHTSA. Not verified.

Recall campaigns 3

  • 26V046000 Jan 2026 Electrical System / Instrument Cluster/Panel

    Defect. Kia America, Inc. (Kia) is recalling certain 2025 Kia K4, 2025-2026 Sorento, Sorento Hybrid, Sorento Plug-In Hybrid Electric (PHEV), 2026 Sportage, Sportage Hybrid, Sportage PHEV, K5, EV9, Carnival, and Carnival Hybrid vehicles. Due to a software error, the instrument panel display may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Controls and Displays" and 138, "Tire Pressure Monitoring System."

    Risk. An instrument panel display that fails to show critical safety information, such as the speedometer, tire pressure, or warning lights, increases the risk of a crash.

    Remedy. The instrument panel display software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters are expected to be mailed March 26, 2026. Owners may contact Kia Customer Service at 1-800-333-4542. Kia's number for this recall is SC361. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on February 9, 2026.

  • 25V548000 Aug 2025 Engine And Engine Cooling / Critical Fasteners

    Defect. Kia America, Inc. (Kia) is recalling certain 2025 K4 and Sorento vehicles. The connecting rod bolts in the engine may have been improperly tightened, which can cause a loss of drive power.

    Risk. A loss of drive power increases the risk of a crash.

    Remedy. Dealers will replace the sub engine assembly, free of charge. Owner notification letters are expected to be mailed September 12, 2025. Owners may contact Kia customer service at 800-333-4542. Kia's number for this recall is SC349.

  • 25V006000 Jan 2025 Electrical System / Body Control Module / Software

    Defect. Kia America, Inc. (Kia) is recalling certain 2024-2025 Sorento, 2025 Sorento Hybrid, and 2025 Sorento Plug-In Hybrid vehicles. A software error in the Body Domain Control Unit (BDC) may cause a loss of low beam headlights and taillights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) 108, "Lamps, Reflective Devices, and Associated Equipment."

    Risk. A loss of headlights and taillights can reduce visibility, increasing the risk of a crash.

    Remedy. Dealers will update the BDC software, free of charge. Owner notification letters were mailed February 21, 2025. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC331.

Manufacturer communications 45

Kia filed 45 service communications for this car with NHTSA.

  • Technical service bulletin: service action: motor control unit (mcu) logic improvement (sa596)…
  • This bulletin provides information relating to the correct transmission fluid type and fill…
  • Technical service bulletin: service action: isla logic improvement (sa591) - this bulletin…

Crash ratings by version

VersionOverallFrontSideRollover
Kia Sorento SUV AWD★★★★★★★★★☆★★★★★★★★★☆
Kia Sorento SUV FWD★★★★★★★★★☆★★★★★★★★★☆
Kia Sorento Hybrid SUV AWD★★★★★★★★★☆★★★★★★★★★☆
Kia Sorento Hybrid SUV FWD★★★★★★★★★☆★★★★★★★★★☆

Safety equipment

Electronic stabilityForward collision warningLane departure warning
StandardStandard & OptionalStandard

Nearby model years

YearLemon IndexComplaintsSoldTop system
202215416386,406Transmission & drivetrain
202314515688,625Engine
2024604995,154Electrical
202521012194,772Engine

Sources: NHTSA complaints, recalls, investigations and manufacturer communications; EPA fuel economy data; YouTube video titles. Complaints are owner reports, not proof of a defect.

Updated

Free to use with credit: Source: The Lemon Index (lemonindex.com). Get the data