The Lemon Index

All cars · Kia Sorento · 2024

2024 Kia Sorento. Advanced data.

The raw numbers: engines, recall campaign numbers, failure mileage and manufacturer communications.

Lemon Index60100 = average car
Complaints49NHTSA, first 3 years
Sold95,154U.S. model year
Per 100K sold51complaints

Engines and drivetrains 7

EngineTransmissionDriveCity / hwy / combinedFuelFuel cost/yr
1.6L 4-cyl turbo hybridAuto (AM-S6)FWD39 / 35 / 37Regular$1,700
1.6L 4-cyl turbo hybridAuto (AM-S6)AWD36 / 33 / 34Regular$1,850
1.6L 4-cyl turbo plug-in hybridAuto (AM-S6)AWD35 / 33 / 34Regular$1,850
2.5L 4-cylAuto (S8)FWD23 / 31 / 26Regular$2,400
2.5L 4-cylAuto (S8)AWD23 / 28 / 25Regular$2,500
2.5L 4-cyl turboAuto (AM-S8)FWD20 / 29 / 23Regular$2,700
2.5L 4-cyl turboAuto (AM-S8)AWD20 / 27 / 23Regular$2,700

EPA test versions for this model year. Fuel cost is the EPA's current estimate, not the price in that year.

Complaints by system

SystemShare of complaints
Electrical24%
Engine16%
Brakes14%
Transmission & drivetrain14%
Body structure14%

One complaint can name more than one system, so shares can add to more than 100%.

Severity, all complaints

TotalCrashesFiresInjuriesDeathsTows
4941404

As reported by owners to NHTSA. Not verified.

Recall campaigns 2

  • 25V006000 Jan 2025 Electrical System / Body Control Module / Software

    Defect. Kia America, Inc. (Kia) is recalling certain 2024-2025 Sorento, 2025 Sorento Hybrid, and 2025 Sorento Plug-In Hybrid vehicles. A software error in the Body Domain Control Unit (BDC) may cause a loss of low beam headlights and taillights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) 108, "Lamps, Reflective Devices, and Associated Equipment."

    Risk. A loss of headlights and taillights can reduce visibility, increasing the risk of a crash.

    Remedy. Dealers will update the BDC software, free of charge. Owner notification letters were mailed February 21, 2025. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC331.

  • 24V287000 Apr 2024 Electrical System / Wiring

    Defect. Kia America, Inc. (Kia) is recalling certain 2024 Sorento vehicles. The motor driven power steering (MDPS) wiring harness may be incorrectly assembled, which can result in a loss of power steering assist.

    Risk. A loss of power steering assist increases the risk of a crash.

    Remedy. Dealers will inspect and repair, or replace the MDPS wiring harness as necessary, free of charge. Owner notification letters were mailed May 7, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC309.

Manufacturer communications 58

Kia filed 58 service communications for this car with NHTSA.

  • Technical service bulletin: front brake disc judder inspection and replacement - this bulletin…
  • TECHNICAL SERVICE BULLETIN: FRONT BRAKE DISC REPLACEMENT - This bulletin has been revised to…
  • TECHNICAL SERVICE BULLETIN: FRONT BRAKE DISC REPLACEMENT & BURNISHING - This bulletin has been…

Crash ratings by version

VersionOverallFrontSideRollover
Kia Sorento SUV AWD★★★★★★★★★☆★★★★★★★★★☆
Kia Sorento SUV FWD★★★★★★★★★☆★★★★★★★★★☆
Kia Sorento Hybrid SUV AWD★★★★★★★★★☆★★★★★★★★★☆
Kia Sorento Hybrid SUV FWD★★★★★★★★★☆★★★★★★★★★☆

Safety equipment

Electronic stabilityForward collision warningLane departure warning
StandardStandardStandard

Nearby model years

YearLemon IndexComplaintsSoldTop system
202120916581,785Transmission & drivetrain
202215416386,406Transmission & drivetrain
202314515688,625Engine
2024604995,154Electrical
202521012194,772Engine

Sources: NHTSA complaints, recalls, investigations and manufacturer communications; EPA fuel economy data; YouTube video titles. Complaints are owner reports, not proof of a defect.

Updated

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