The Lemon IndexAll cars · Jeep Grand Cherokee
2023 Jeep Grand Cherokee.
The 2023 Jeep Grand Cherokee is so far one of the worst years by owner complaints: 592 complaints in its first 3 years and a Lemon Index of 204, where 100 is the average car. Owners complain most about electrical, it has 23 recalls, and it gets 17 to 23 mpg combined. The best Jeep Grand Cherokee year is 2010.
Early read
Before you buy. What matters most for this car.
How serious. Out of 592 owner complaints, owners reported:
Every Jeep Grand Cherokee year. 2023 is highlighted. Lower is better.
What owners complain about most. From owner complaints to the government.
Share of this year's owner complaints filed with NHTSA, not the share of cars that break. One complaint can name more than one area.
When owners reported problems. From owner complaints to the government.
Most owners who filed a complaint with NHTSA had 9K to 46K miles on the car (87 complaints listed the miles). This shows when people who had a problem reported it, not the odds that your car will have it.
- electrical complaints mostly came at 9K–40K miles
- suspension complaints mostly came at 23K–62K miles
Recalls 23
- suspension 2026
The rear coil springs may be incorrectly installed and detach from the vehicle while driving.
- transmission & drivetrain 2026
A software error may cause the transmission gear selection indicator not to display.
- airbags 2026
A software error in the occupant restraint controller module may cause the delayed deployment of the side air bags during a crash.
Show all 23 recalls
- suspension 2026
The rear coil springs may be incorrectly installed and detach from the vehicle while driving.
- engine 2025
Debris inside the engine may cause engine failure, which can result in a loss of drive power and/or an engine compartment fire.
- electrical 2025
The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
- electrical 2025
A software error within the hybrid control processor may result in a loss of drive power.
- seats 2025
The second-row seat head restraints may not lock in the upright position.
- visibility 2025
The blower motor may fail, which can cause the defrosting and defogging system to be inoperative.
- airbags 2024
An improperly secured connector for the front seat side air bags (SAB) may prevent the air bags from deploying.
- electrical 2024
The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
- seat belts 2024
A bolt for the second-row seat belt buckle may not be tightened properly.
- back over prevention 2024
The radio software may prevent the rearview image from displaying.
- back over prevention 2024
Improperly fastened screen module connections may prevent the rearview camera image from displaying.
- back over prevention 2024
An improperly connected coaxial cable may prevent the rearview camera image from displaying.
- airbags 2024
The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash.
- suspension 2024
The upper control arm ball joint and steering knuckle may separate and cause the wheel to fall outward, resulting in a loss of vehicle control.
- lights 2024
When the master headlight switch is set to the AUTO position, the driver may be unable to quickly activate the high beams.
- visibility 2024
A hybrid control processor (HCP) software error may cause the defrosting and defogging system to be inoperative.
- back over prevention 2023
The Central Vision Park Assist module (CVPAM) software may prevent the rearview image from displaying when the vehicle is placed in reverse.
- suspension 2023
The rear coil springs may have been incorrectly installed and detach from the vehicle while driving.
- steering 2023
An incorrectly assembled steering column intermediate shaft may disconnect from the u-joint, and result in a loss of steering control.
- equipment 2023
The air bag warning label may be missing from the dashboard.
Recall repairs are free at any dealer. A recall only matters if it's still open on that exact car, so check its VIN.
Problems Jeep told dealers about
Jeep sent dealers 869 repair notes for this car. The ones about its biggest problems:
- STARTER, Engine Prior to starter removal: 1
- Harsh Transition From Electric to Hybrid Mode This bulletin involves performing a transmission…
- Check Engine Lamp
Ask a seller or mechanic if these were done. Some are free under warranty or a special program.
Government investigations
- OpenRecall 23v-413 post remedy failures2025
NHTSA looks into a problem when enough owners report it. Many end in a recall.
Safety
Crash test details
| Version | Overall | Front | Side | Rollover |
|---|---|---|---|---|
| Jeep Grand Cherokee SUV 4WD | not rated | ★★★★★ | ★★★★★ | not rated |
| Jeep Grand Cherokee SUV RWD | not rated | ★★★★★ | ★★★★★ | not rated |
| Jeep Grand Cherokee L SUV 4WD | ★★★★★ | ★★★★★ | ★★★★★ | ★★★★☆ |
| Jeep Grand Cherokee L SUV RWD | ★★★★★ | ★★★★★ | ★★★★★ | ★★★★☆ |
Fuel cost and engines
About $2800–4350 a year in fuel (EPA estimate). Engines: 2.0L 4-cyl, 3.6L 6-cyl, 5.7L 8-cyl.
In owners' words
The radiator fan failed causing the car to overheat.
2023 Jeep Grand Cherokee owner · NHTSA complaint 11706417
More owner reports
This is a hybrid motor. All dash error lights come on without warning, and the car becomes immediately disabled and cannot be moved. The transmission is locked.
NHTSA complaint 11612554
Yes I got this in sept 2023 itâs had 3 recall sense then and now itâs got be back in shop for 3 days for valves bad and can mess engine up Iâm paying too much money to keep having issues
NHTSA complaint 11593612
Quick answers
Is the 2023 Jeep Grand Cherokee reliable?
It's too early to be sure. So far it has drawn 2× the average car's complaints per car sold, against other 2023 cars after the same time on the road (early Lemon Index 204; 100 is average). The best Jeep Grand Cherokee year by this measure is 2010.
What are the most common 2023 Jeep Grand Cherokee problems?
In owner complaints to the government, the parts named most are electrical (42%), engine (19%) and suspension (19%). That is the share of complaints, not the share of cars that break.
How many recalls does the 2023 Jeep Grand Cherokee have?
23 safety recalls (latest: suspension). Recall repairs are free at any dealer; check a specific car's VIN at nhtsa.gov/recalls.
What gas mileage does the 2023 Jeep Grand Cherokee get?
17 to 23 mpg combined, depending on the engine (EPA estimate).
Is the 2023 Jeep Grand Cherokee safe?
NHTSA gave it 5 out of 5 stars overall in its best tested version. Ratings differ by body style, and the full table is on the advanced page.
At what mileage do 2023 Jeep Grand Cherokee problems start?
Half of the owners who gave a mileage reported the problem between 9,000 and 46,000 miles. The middle report was at 26,800 miles, from 87 complaints.
Does the 2023 Jeep Grand Cherokee have transmission problems?
Transmission and drivetrain issues aren't among its top 5 complaint areas.
How much does the 2023 Jeep Grand Cherokee cost in fuel a year?
About $2800 to $4350 a year, by the EPA's current estimate.
What engines does the 2023 Jeep Grand Cherokee have?
2.0L 4-cyl, 3.6L 6-cyl, 5.7L 8-cyl.
What Jeep Grand Cherokee year is better than the 2023?
By owner complaints per car sold, the best recent years are 2010, 2019 and 2020.
Lemon Index = safety complaints filed with the U.S. government (NHTSA) in a car's first 3 years, per car sold, against the average car of the same model year. 100 is average; lower is better. A complaint is an owner's report, not a confirmed defect. How it works