The Lemon IndexAll cars · Jeep Grand Cherokee
2014 Jeep Grand Cherokee.
The 2014 Jeep Grand Cherokee is one of the worst years by owner complaints: 958 complaints in its first 3 years and a Lemon Index of 476, where 100 is the average car. Owners complain most about electrical, it has 19 recalls, and it gets 15 to 25 mpg combined. The best Jeep Grand Cherokee year is 2010.
Lemon alert. 4.8× the average car's complaints.
Best year 2010
Before you buy. What matters most for this car.
Fixes owners look up most.
From 100 YouTube videos about the 2011–2021 Jeep Grand Cherokee, 21.5M views. The 2014 is the same generation.
- Infotainment, battery & electrical2.2M views
Jeep Grand Cherokee Battery Replacement - 2011-2022LJs Garage · 634K views · 11 videos - Gauges, lights & wiring2.2M views
Jeep Grand Cherokee Headlight Bulb Replacement (2011-2019)Inspiring Builds · 893K views · 5 videos - Driveshaft, axles & 4x41.2M views
Shifting The Transfer Case In and Out of Neutral On a 2018 Jeep Grand CherokeeBusMaster99 · 264K views · 10 videos - Transmission & shifter578K views
How to Use Transmission Oil Dipstick 2011-2021 Jeep Grand Cherokee 3.6L V6TRQ · 218K views · 3 videos
Show 4 more
- Heat, A/C & blend door439K views
How to Replace HVAC Blend Door Actuator 2011-2021 Jeep Grand CherokeeTRQ · 127K views · 4 videos - Spark plugs & ignition coils392K views
Jeep Grand Cherokee Spark Plug Replacement | 2018 WK2 3.6LOutJeeping · 211K views · 2 videos - Cooling system285K views
How to Replace Radiator 2011-2021 Jeep Grand CherokeeTRQ · 195K views · 2 videos - Oil leaks & gaskets207K views
How to Replace Oil Filter Housing and Cooler 2011-2021 Jeep Grand Cherokee 3.6L V6TRQ · 207K views
Before you buy, watch
Jeep Grand Cherokee Common Problems - 2011-2022 WK2Kurt of Trades · 497K views
Top 5 Problems Jeep Grand Cherokee 2011-2021 4th Generation1A Auto: Repair Tips & Secrets Only Mechanics Know · 472K views
Is The Jeep Grand Cherokee V6 2014-2021 Reliable?! What You Need To Know! 3.6 V6, 4WD, OverlandLJs Garage · 290K viewsViews show how many people looked up each fix, not how often it breaks. Videos belong to their creators; we link to them.
How serious. Out of 2,383 owner complaints, owners reported:
Every Jeep Grand Cherokee year. 2014 is highlighted. Lower is better.
What owners complain about most. From owner complaints to the government.
Share of this year's owner complaints filed with NHTSA, not the share of cars that break. One complaint can name more than one area.
When owners reported problems. From owner complaints to the government.
Most owners who filed a complaint with NHTSA had 14K to 81K miles on the car (1,506 complaints listed the miles). This shows when people who had a problem reported it, not the odds that your car will have it.
- electrical complaints mostly came at 7K–70K miles
- transmission & drivetrain complaints mostly came at 5K–65K miles
- engine complaints mostly came at 14K–86K miles
Recalls 19
- engine 2023
The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
- fuel system, diesel 2022
A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
- engine 2020
The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system.
Show all 19 recalls
- engine 2020
The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
- electrical 2018
These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging.
- electrical 2017
In the affected vehicles, the alternator may suddenly fail.
- engine 2017
The supercharger mounting bracket may contact and damage the ABS line, possibly resulting in a brake fluid leak.
- brakes 2017
The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability.
- electrical 2017
The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with a 5.7L or a 3.6L engine and a 160, 180 or 220 amp alternator.
- transmission & drivetrain 2016
The affected vehicles, equipped with an eight-speed automatic transmission and a monostable gear selector, may not adequately warn the driver when driver's door is opened and the vehicle is not in PARK, allowing them to …
- equipment 2015
The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
- seat belts 2014
Due to a fault within the Occupant Restraint Control (OCR) module, the frontal air bags, seat belt pretensioners, and side air bags may be disabled.
- stability control 2014
Due to an issue with the software for the Steering Column Control Module (SCCM), the Electronic Stability Control (ESC) may be disabled.
- electrical 2014
In the affected vehicles, the alternator may suddenly fail.
- electrical 2014
In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is performed.
- speed control 2014
When the adaptive cruise control is engaged and the driver presses the accelerator pedal to increase the vehicle's speed more than the cruise control system would on its own, the vehicle may continue to accelerate briefl…
- brakes 2014
The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside.
- brakes 2013
Due to a disruption of computer communications and loose alternator ground wires, the affected vehicles may experience random illumination of multiple instrument cluster warning lights, loss of cluster illumination and l…
- lights 2013
In the affected vehicles, when switching between daytime running lights and parking lights, electrical spikes may cause the parking lamps to turn off.
Recall repairs are free at any dealer. A recall only matters if it's still open on that exact car, so check its VIN.
Problems Jeep told dealers about
Jeep sent dealers 634 repair notes for this car. The ones about its biggest problems:
- There is contact between rear brake caliper adapter mounting bolts and brake dust shield, due
- 2012-2015 jeep grand cherokee: at approximately 8.4khz the customer may describe a high…
- Flash: Transmission Shift And Drivability Enhancements Flash: Transmission Shift And…
Ask a seller or mechanic if these were done. Some are free under warranty or a special program.
Government investigations
- OpenHigh pressure fuel pump failure2023
- OpenDesiccated air bag inflator rupture2021
- ClosedSeat belt retraction2019–2021
- ClosedActive head rest inadvertent deployment2019–2026
NHTSA looks into a problem when enough owners report it. Many end in a recall.
Safety
Crash test details
| Version | Overall | Front | Side | Rollover |
|---|---|---|---|---|
| Jeep Grand Cherokee SUV 4WD Later Release | ★★★★★ | ★★★★★ | ★★★★★ | ★★★★☆ |
| Jeep Grand Cherokee SUV 2WD Later Release | ★★★★☆ | ★★★★★ | ★★★★★ | ★★★☆☆ |
| Jeep Grand Cherokee SUV 4WD Early Release | ★★★★☆ | ★★★★☆ | ★★★★★ | ★★★★☆ |
| Jeep Grand Cherokee SUV 2WD Early Release | ★★★★☆ | ★★★★☆ | ★★★★★ | ★★★☆☆ |
Fuel cost and engines
About $3200–5300 a year in fuel (EPA estimate). Engines: 3.0L 6-cyl, 3.6L 6-cyl, 5.7L 8-cyl, 6.4L 8-cyl.
In owners' words
I was at a full stop. I made a left turn and the vehicle just accelerated more than expected and ran into a tree. The tree was unearthed, the front of the vehicle was completely destroyed. It was totaled by the insurance company.
2014 Jeep Grand Cherokee owner · NHTSA complaint 10572885
More owner reports
Water leaking into the battery box and vehicle frame.
NHTSA complaint 10736054
Sudden failure of the alternator causing the vehicle to stall while driving. Very dangerous and luckily I was not on a highway.
NHTSA complaint 10992612
Quick answers
Is the 2014 Jeep Grand Cherokee reliable?
No, it is one of the worst by government complaints. It drew 4.8× the average car's complaints filed with NHTSA in its first 3 years, per car sold (Lemon Index 476; 100 is average, lower is better). The best Jeep Grand Cherokee year by this measure is 2010.
What are the most common 2014 Jeep Grand Cherokee problems?
In owner complaints to the government, the parts named most are electrical (28%), transmission & drivetrain (27%) and brakes (21%). That is the share of complaints, not the share of cars that break.
How many recalls does the 2014 Jeep Grand Cherokee have?
19 safety recalls (latest: engine). Recall repairs are free at any dealer; check a specific car's VIN at nhtsa.gov/recalls.
What gas mileage does the 2014 Jeep Grand Cherokee get?
15 to 25 mpg combined, depending on the engine (EPA estimate).
Is the 2014 Jeep Grand Cherokee safe?
NHTSA gave it 5 out of 5 stars overall in its best tested version. Ratings differ by body style, and the full table is on the advanced page.
At what mileage do 2014 Jeep Grand Cherokee problems start?
Half of the owners who gave a mileage reported the problem between 14,000 and 81,000 miles. The middle report was at 50,000 miles, from 1,506 complaints.
Does the 2014 Jeep Grand Cherokee have transmission problems?
Transmission and drivetrain issues make up 27% of its owner complaints.
How much does the 2014 Jeep Grand Cherokee cost in fuel a year?
About $3200 to $5300 a year, by the EPA's current estimate.
What engines does the 2014 Jeep Grand Cherokee have?
3.0L 6-cyl, 3.6L 6-cyl, 5.7L 8-cyl, 6.4L 8-cyl.
What Jeep Grand Cherokee year is better than the 2014?
By owner complaints per car sold, the best recent years are 2010, 2019 and 2020.
Lemon Index = safety complaints filed with the U.S. government (NHTSA) in a car's first 3 years, per car sold, against the average car of the same model year. 100 is average; lower is better. A complaint is an owner's report, not a confirmed defect. How it works