The Lemon Index

All cars · Ford C-Max · 2018

2018 Ford C-Max. Advanced data.

The raw numbers: engines, recall campaign numbers, failure mileage and manufacturer communications.

Lemon Index–100 = average car
Complaints5NHTSA, first 3 years

Complaints by system

SystemShare of complaints
Steering20%
Suspension20%
Wipers & visibility20%
Electrical20%
Seat belts20%

One complaint can name more than one system, so shares can add to more than 100%.

Severity, all complaints

TotalCrashesFiresInjuriesDeathsTows
500000

As reported by owners to NHTSA. Not verified.

Recall campaigns 1

  • 22V413000 Jun 2022 Power Train / Automatic Transmission / Gear Position Indication (Prndl)

    Defect. Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.

    Risk. A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.

    Remedy. Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-73

NHTSA investigations

StatusSubjectOpenedClosed
ClosedPedestrian alert sounds20232023

Manufacturer communications 61

Ford filed 61 service communications for this car with NHTSA.

  • Volume control
  • Water stained headliner after the vehicle has
  • Fuel door opening delay longer than 15 sec or unable

Crash ratings by version

VersionOverallFrontSideRollover
Ford CMAX Hybrid 5 HB FWD★★★★☆★★★★☆★★★★★★★★★☆

Safety equipment

Electronic stabilityForward collision warningLane departure warning
StandardNoNo

Engines and drivetrains 1

EngineTransmissionDriveCity / hwy / combinedFuelFuel cost/yr
2.0L 4-cyl hybridAuto (variable gear ratios)FWD42 / 38 / 40Regular$1,550

EPA test versions for this model year. Fuel cost is the EPA's current estimate, not the price in that year.

YouTube repair topics

200 videos about the 2013–2018 Ford C-Max, 8.4M views.

TopicVideosViews
Infotainment, battery & electrical7420K
Oil changes & service6321K
Heat, A/C & blend door2276K
No-start: theft light, key & ignition174K
Gauges, lights & wiring142K
Cooling system24K

Nearby model years

YearLemon IndexComplaintsSoldTop system
2015551321,768Transmission & drivetrain
2016–18–Electrical
2017–6–Speed control
2018–5–Steering

Sources: NHTSA complaints, recalls, investigations and manufacturer communications; EPA fuel economy data; YouTube video titles. Complaints are owner reports, not proof of a defect.

Updated · Free to use with credit: Source: The Lemon Index (lemonindex.com). Get the data

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