The Lemon IndexAll cars · Ford C-Max · 2017
2017 Ford C-Max. Advanced data.
The raw numbers: engines, recall campaign numbers, failure mileage and manufacturer communications.
Failure mileage by system
Half of owners who gave a mileage reported the problem between 400 and 13,100 miles. Median 11,895, from 6 complaints with a mileage.
Mileage owners typed into their NHTSA complaint, all complaints for this model year. People report some problems late, so read it as a range.
Complaints by system
| System | Share of complaints |
|---|---|
| Speed control | 33% |
| Steering | 17% |
| Transmission & drivetrain | 17% |
| Body structure | 17% |
| Fuel system | 17% |
One complaint can name more than one system, so shares can add to more than 100%.
Severity, all complaints
| Total | Crashes | Fires | Injuries | Deaths | Tows |
|---|---|---|---|---|---|
| 6 | 1 | 0 | 0 | 0 | 0 |
As reported by owners to NHTSA. Not verified.
Recall campaigns 1
22V413000 Jun 2022 Power Train / Automatic Transmission / Gear Position Indication (Prndl)
Defect. Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Risk. A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Remedy. Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-73
NHTSA investigations
| Status | Subject | Opened | Closed |
|---|---|---|---|
| Closed | Pedestrian alert sounds | 2023 | 2023 |
Manufacturer communications 126
Ford filed 126 service communications for this car with NHTSA.
- Some 2016-2017 Ford and Lincoln vehicles with SYNC 3 may intermittently display an overhead image
- On vehicles equipped with an automatic transmission it is imperative that the converter pilot…
- Some 2013-2016 Fusion, 2013-2018 C-MAX, 2013-2019 Escape, 2014-2021 Transit Connect, and…
Crash ratings by version
| Version | Overall | Front | Side | Rollover |
|---|---|---|---|---|
| Ford CMAX Energi 5 HB FWD | ★★★★☆ | ★★★★☆ | ★★★★★ | ★★★★☆ |
| Ford CMAX Hybrid 5 HB FWD | ★★★★☆ | ★★★★☆ | ★★★★★ | ★★★★☆ |
Safety equipment
| Electronic stability | Forward collision warning | Lane departure warning |
|---|---|---|
| Standard | No | No |
Engines and drivetrains 2
| Engine | Transmission | Drive | City / hwy / combined | Fuel | Fuel cost/yr |
|---|---|---|---|---|---|
| 2.0L 4-cyl hybrid | Auto (variable gear ratios) | FWD | 42 / 38 / 40 | Regular | $1,550 |
| 2.0L 4-cyl plug-in hybrid | Auto (variable gear ratios) | FWD | 41 / 38 / 39 | Regular | $1,600 |
EPA test versions for this model year. Fuel cost is the EPA's current estimate, not the price in that year.
YouTube repair topics
200 videos about the 2013–2018 Ford C-Max, 8.4M views.
| Topic | Videos | Views |
|---|---|---|
| Infotainment, battery & electrical | 7 | 420K |
| Oil changes & service | 6 | 321K |
| Heat, A/C & blend door | 2 | 276K |
| No-start: theft light, key & ignition | 1 | 74K |
| Gauges, lights & wiring | 1 | 42K |
| Cooling system | 2 | 4K |
Nearby model years
Sources: NHTSA complaints, recalls, investigations and manufacturer communications; EPA fuel economy data; YouTube video titles. Complaints are owner reports, not proof of a defect.
Updated · Free to use with credit: Source: The Lemon Index (lemonindex.com)
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