The Lemon Index

All cars · Chevrolet Impala · 2013

2013 Chevrolet Impala. Advanced data.

The raw numbers: engines, recall campaign numbers, failure mileage and manufacturer communications.

Lemon Index67100 = average car
Complaints135NHTSA, first 3 years
Sold156,797U.S. model year
Per 100K sold86complaints
Year rank#10 of 20#1 = fewest complaints

Engines and drivetrains 1

EngineTransmissionDriveCity / hwy / combinedFuelFuel cost/yr
3.6L 6-cylAuto 6-spdFWD18 / 28 / 22Regular$2,850

EPA test versions for this model year. Fuel cost is the EPA's current estimate, not the price in that year.

Failure mileage by system

Half of owners who gave a mileage reported the problem between 38,000 and 80,900 miles. Median 54,000, from 220 complaints with a mileage.

SystemMedianMiddle halfComplaints
Stability control58,00038,500–84,00095
Electrical60,00039,000–84,30035
Brakes60,00047,800–78,80044
Steering54,00033,400–81,50028
Transmission & drivetrain48,00032,000–78,20027

Mileage owners typed into their NHTSA complaint, all complaints for this model year. People report some problems late, so read it as a range.

Complaints by system

SystemShare of complaints
Stability control39%
Electrical20%
Brakes19%
Steering15%
Transmission & drivetrain13%

One complaint can name more than one system, so shares can add to more than 100%.

Severity, all complaints

TotalCrashesFiresInjuriesDeathsTows
272160908

As reported by owners to NHTSA. Not verified.

Recall campaigns 1

  • 14V355000 Jun 2014 Electrical System / Ignition

    Defect. This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may caus

    Risk. If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.

    Remedy. GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.

Manufacturer communications 1539

Chevy filed 1539 service communications for this car with NHTSA.

  • On some trucks and passenger vehicles, accessory power outlets (apo) and trailer lighting are
  • When key is off, cooling fans runs or cooling fans fails to run, due to relays for cooling fans
  • Buick/gmc/cadillac/chevrolet: see document search button for owner letter

Crash ratings by version

VersionOverallFrontSideRollover
Chevrolet Impala 4 DR FWD★★★★☆★★★★☆★★★★☆★★★★☆

Safety equipment

Electronic stabilityForward collision warningLane departure warning
StandardNoNo

Nearby model years

YearLemon IndexComplaintsSoldTop system
20104078172,078Engine
2011123253171,434Seats
201257108169,351Electrical
201367135156,797Stability control
2014107173140,280Electrical
20156783116,825Electrical
2016454797,006Electrical

Sources: NHTSA complaints, recalls, investigations and manufacturer communications; EPA fuel economy data; YouTube video titles. Complaints are owner reports, not proof of a defect.

Updated

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