The Lemon Index

All cars · Buick Encore · 2014

2014 Buick Encore. Advanced data.

The raw numbers: engines, recall campaign numbers, failure mileage and manufacturer communications.

Lemon Index33100 = average car
Complaints18NHTSA, first 3 years
Sold48,892U.S. model year
Per 100K sold37complaints
Complaint rank#5 of 8among the 8 scored Buick Encore model years (2013–2020); #1 = fewest complaints per car sold, not the YouTube rank

Failure mileage by system

Half of owners who gave a mileage reported the problem between 425 and 13,500 miles. Median 5,200, from 16 complaints with a mileage.

Mileage owners typed into their NHTSA complaint, all complaints for this model year. People report some problems late, so read it as a range.

Complaints by system

SystemShare of complaints
Electrical33%
Brakes28%
Airbags11%
Lights6%
Equipment & accessories6%

One complaint can name more than one system, so shares can add to more than 100%.

Severity, all complaints

TotalCrashesFiresInjuriesDeathsTows
1810001

As reported by owners to NHTSA. Not verified.

Recall campaigns 4

  • 17V437000 Jul 2017 Air Bags / Frontal

    Defect. General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without th

    Risk. A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

    Remedy. GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC custom

  • 16V651000 Sep 2016 Air Bags / Frontal

    Defect. General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment o

    Risk. A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

    Remedy. GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC cust

  • 14V446000 Jul 2014 Seats

    Defect. General Motors LLC (GM) is recalling certain model year 2013-2014 Buick Encore and Cadillac ATS; 2014 Cadillac CTS, ELR, Chevrolet Caprice and SS vehicles; and 2014-2015 Chevrolet Silverado and GMC Sierra Trucks. Due to an incomplete weld on the seat hook bracket assembly, the front seats in the affected vehicles may not stay secured in place during a high load condition such as a crash.

    Risk. A seat that does not stay secured increases the risk of occupant injury in a vehicle crash.

    Remedy. GM will notify owners, and dealers will inspect the seat hook bracket assembly weld and replace the lower seat track, as necessary, free of charge. The recall began on August 15, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GM's number for this recall is 14340.

  • 14V417000 Jul 2014 Equipment / Electrical

    Defect. General Motors LLC (GM) is recalling certain model year 2013-2014 Buick Encore all-wheel-drive vehicles manufactured August 23, 2012, to September 9, 2013; Verano vehicles manufactured August 8, 2012, to June 20, 2013; Chevrolet Cruze vehicles manufactured August 7, 2012, to August 16, 2013, and 2012-2014 Chevrolet Sonic vehicles manufactured May 10, 2011, to August 16, 2012 equipped with a Calix oil pan/block heater. In cold temperatures, the insulation on the engine block heater cord can become damaged, allowing the wires to be exposed.

    Risk. Exposed wires increase the risk of electrical shock and personal injury if the cord is handled while it is plugged in.

    Remedy. GM will notify owners, and dealers will replace the engine oil pan/block heater cord with a new cord that is rated for temperatures of minus 40 degree Celsius. The recall began in August 2014. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14257.

Manufacturer communications 1570

Buick filed 1570 service communications for this car with NHTSA.

Crash ratings by version

VersionOverallFrontSideRollover
Buick Encore SUV AWD★★★★★★★★★★★★★★★★★★★☆
Buick Encore SUV FWD★★★★☆★★★★★★★★★★★★★★☆

Safety equipment

Electronic stabilityForward collision warningLane departure warning
StandardOptionalOptional

Engines and drivetrains 2

EngineTransmissionDriveCity / hwy / combinedFuelFuel cost/yr
1.4L 4-cyl turboAuto (S6)FWD25 / 33 / 28Regular$2,200
1.4L 4-cyl turboAuto (S6)AWD23 / 29 / 25Regular$2,500

EPA test versions for this model year. Fuel cost is the EPA's current estimate, not the price in that year.

YouTube repair topics

200 videos about the 2013–2022 Buick Encore, 7.7M views.

TopicVideosViews
Infotainment, battery & electrical5321K
Oil changes & service5208K
Heat, A/C & blend door6196K
Cooling system4157K
Intake, EGR & engine sensors7156K
Brakes & ABS390K
Spark plugs & ignition coils382K
Transmission & shifter181K

Nearby model years

YearLemon IndexComplaintsSoldTop system
2013783131,956Engine
2014331848,892Electrical
2015684567,549Brakes
2016352878,565Engine
2017323088,035Engine

Sources: NHTSA complaints, recalls, investigations and manufacturer communications; EPA fuel economy data; YouTube video titles. Complaints are owner reports, not proof of a defect.

Updated · Free to use with credit: Source: The Lemon Index (lemonindex.com). Get the data

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