All cars · Buick Encore · 2013
2013 Buick Encore. Advanced data.
The raw numbers: engines, recall campaign numbers, failure mileage and manufacturer communications.
Failure mileage by system
Half of owners who gave a mileage reported the problem between 4,000 and 21,693 miles. Median 11,800, from 25 complaints with a mileage.
Mileage owners typed into their NHTSA complaint, all complaints for this model year. People report some problems late, so read it as a range.
Complaints by system
| System | Share of complaints |
|---|---|
| Engine | 26% |
| Electrical | 23% |
| Speed control | 13% |
| Transmission & drivetrain | 13% |
| Tires | 10% |
One complaint can name more than one system, so shares can add to more than 100%.
Severity, all complaints
| Total | Crashes | Fires | Injuries | Deaths | Tows |
|---|---|---|---|---|---|
| 31 | 3 | 0 | 1 | 0 | 0 |
As reported by owners to NHTSA. Not verified.
Recall campaigns 6
16V502000 Jul 2016 Electrical System / Ignition
Defect. General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Sta
Risk. If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Remedy. GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
14V488000 Aug 2014 Seat Belts / Front
Defect. General Motors LLC (GM) is recalling certain model year 2013 Buick Encore vehicles manufactured August 23, 2012, to March 1, 2013, and model year 2013 Cadillac ATS vehicles manufactured April 23, 2012, to May 1, 2013. In the affected vehicles, the driver and passenger lap belt pretensioner cables may not lock in a retracted position, allowing the seat belts to extend when pulled upon.
Risk. If the seat belts do not remain locked in the retracted position when under load, the seat occupant may not be adequately restrained in a crash, increasing the risk of injury.
Remedy. GM will notify owners, and dealers will replace both front the driver's and the passenger's lap belt pretensioners, free of charge. Parts are not currently available. GM sent interim notifications on October 7, 2014 and will send a second notification when remedy parts are available. The recall began on November 20, 2014. Owners may contact Buick customer service at 1-800-521-7300, or Cadillac
14V446000 Jul 2014 Seats
Defect. General Motors LLC (GM) is recalling certain model year 2013-2014 Buick Encore and Cadillac ATS; 2014 Cadillac CTS, ELR, Chevrolet Caprice and SS vehicles; and 2014-2015 Chevrolet Silverado and GMC Sierra Trucks. Due to an incomplete weld on the seat hook bracket assembly, the front seats in the affected vehicles may not stay secured in place during a high load condition such as a crash.
Risk. A seat that does not stay secured increases the risk of occupant injury in a vehicle crash.
Remedy. GM will notify owners, and dealers will inspect the seat hook bracket assembly weld and replace the lower seat track, as necessary, free of charge. The recall began on August 15, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GM's number for this recall is 14340.
14V417000 Jul 2014 Equipment / Electrical
Defect. General Motors LLC (GM) is recalling certain model year 2013-2014 Buick Encore all-wheel-drive vehicles manufactured August 23, 2012, to September 9, 2013; Verano vehicles manufactured August 8, 2012, to June 20, 2013; Chevrolet Cruze vehicles manufactured August 7, 2012, to August 16, 2013, and 2012-2014 Chevrolet Sonic vehicles manufactured May 10, 2011, to August 16, 2012 equipped with a Calix oil pan/block heater. In cold temperatures, the insulation on the engine block heater cord can become damaged, allowing the wires to be exposed.
Risk. Exposed wires increase the risk of electrical shock and personal injury if the cord is handled while it is plugged in.
Remedy. GM will notify owners, and dealers will replace the engine oil pan/block heater cord with a new cord that is rated for temperatures of minus 40 degree Celsius. The recall began in August 2014. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14257.
14V298000 Jun 2014 Air Bags
Defect. General Motors LLC (GM) is recalling certain model year 2013 Buick Encore vehicles manufactured April 10, 2013, to May 8, 2013, and Chevrolet Spark vehicles manufactured December 30, 2012, to March 1, 2013. In the affected vehicles, an improper weld on the passenger side front air bag inflator may result in the air bag not deploying.
Risk. If the air bag does not to deploy in the event of a crash, there is an increased risk of injury to the front passenger.
Remedy. GM will notify owners, and dealers will replace the passenger side front air bag, free of charge. The recall began on July 30, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick) or 1-800-222-1020 (Chevrolet). GM's number for this recall is 14211.
13V105000 Mar 2013 Steering / Steering Wheel/Handle Bar
Defect. General Motors is recalling certain model year 2013 Buick Encore vehicles manufactured between December 9, 2012 and December 28, 2012, and equipped with a heated steering wheel. The steering wheel fastener may not have been properly installed. This could cause the steering wheel to come loose or separate from the steering column.
Risk. If the steering wheel separates from the steering column while driving, the ability to steer could be lost, increasing the risk of a crash.
Remedy. General Motors will notify owners, and dealers will inspect and make any necessary repairs on the steering wheel. These services will be provided at no charge to the customer. The safety recall began on May 21, 2013. Owners may contact General Motors at 1-800-521-7300. This is General Motors campaign number 13098.
NHTSA investigations
| Status | Subject | Opened | Closed |
|---|---|---|---|
| Open | Desiccated air bag inflator rupture | 2021 | – |
Manufacturer communications 1628
Buick filed 1628 service communications for this car with NHTSA.
- Gmc/chevrolet/buick: transmission pump needs inspecting due to engine cranking but fails to…
- Engine rattle/knock noise, loose or broken front crankshaft pulley bolt and/or flywheel bolts
- On some trucks and passenger vehicles, accessory power outlets (apo) and trailer lighting are
Crash ratings by version
| Version | Overall | Front | Side | Rollover |
|---|---|---|---|---|
| Buick Encore SUV AWD | ★★★★★ | ★★★★★ | ★★★★★ | ★★★★☆ |
| Buick Encore SUV FWD | ★★★★☆ | ★★★★★ | ★★★★★ | ★★★★☆ |
Safety equipment
| Electronic stability | Forward collision warning | Lane departure warning |
|---|---|---|
| Standard | Optional | Optional |
Engines and drivetrains 2
| Engine | Transmission | Drive | City / hwy / combined | Fuel | Fuel cost/yr |
|---|---|---|---|---|---|
| 1.4L 4-cyl turbo | Auto (S6) | FWD | 25 / 33 / 28 | Regular | $2,200 |
| 1.4L 4-cyl turbo | Auto (S6) | AWD | 23 / 29 / 25 | Regular | $2,500 |
EPA test versions for this model year. Fuel cost is the EPA's current estimate, not the price in that year.
YouTube repair topics
200 videos about the 2013–2022 Buick Encore, 7.7M views.
| Topic | Videos | Views |
|---|---|---|
| Infotainment, battery & electrical | 5 | 321K |
| Oil changes & service | 5 | 208K |
| Heat, A/C & blend door | 6 | 196K |
| Cooling system | 4 | 157K |
| Intake, EGR & engine sensors | 7 | 156K |
| Brakes & ABS | 3 | 90K |
| Spark plugs & ignition coils | 3 | 82K |
| Transmission & shifter | 1 | 81K |
Nearby model years
Sources: NHTSA complaints, recalls, investigations and manufacturer communications; EPA fuel economy data; YouTube video titles. Complaints are owner reports, not proof of a defect.
Updated · Free to use with credit: Source: The Lemon Index (lemonindex.com)
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