The Lemon Index

All cars · Volvo XC60 · 2020

2020 Volvo XC60. Advanced data.

The raw numbers: engines, recall campaign numbers, failure mileage and manufacturer communications.

Lemon Index39100 = average car
Complaints12NHTSA, first 3 years
Sold32,078U.S. model year
Per 100K sold37complaints
Complaint rank#4 of 9among the 9 scored Volvo XC60 model years (2010–2022); #1 = fewest complaints per car sold, not the YouTube rank

Complaints by system

SystemShare of complaints
Electrical25%
Brakes25%
Airbags17%
Visibility8%
Wipers & visibility8%

One complaint can name more than one system, so shares can add to more than 100%.

Severity, all complaints

TotalCrashesFiresInjuriesDeathsTows
1200201

As reported by owners to NHTSA. Not verified.

Recall campaigns 6

  • 25V179000 Mar 2025 Electrical System / Software

    Defect. Volvo Car USA, LLC (Volvo Car) is recalling certain 2020-2021 S90, 2020-2022 S60, V60, XC60, XC90, and 2022 V90 plug-in hybrid vehicles. The high-voltage battery may experience a short circuit within the battery module when the battery is fully charged and the vehicle is parked.

    Risk. A short circuit in a high-voltage battery increases the risk of a fire.

    Remedy. Owners are advised not to charge their vehicles until the remedy has been completed. Dealers will inspect and replace the high-voltage battery module as necessary. In addition, dealers will update the software to monitor the battery. All repairs will be performed free of charge. Owner notification letters were mailed May 28, 2025. Owners may contact Volvo Car's customer service at 1-800-458-1

  • 23V001000 Jan 2023 Steering

    Defect. Volvo Car USA, LLC (Volvo Car) is recalling certain 2019-2022 V60CC, XC60, and XC90 vehicles. During steering gear assembly, double screws may have been assembled on top of each other, which can cause a screw to fall into the gearbox housing.

    Risk. A screw inside the gearbox housing can cause the steering wheel to lock up and increase the risk of a crash.

    Remedy. Dealers will replace the steering gear, free of charge. Owner notification letters are expected to be mailed March 1, 2023. Owners may contact Volvo Car's customer service at 1-800-458-1552. Volvo Car's number for this recall is R10213.

  • 21V716000 Sep 2021 Service Brakes, Hydraulic / Antilock/Traction Control/Electronic Limited Slip

    Defect. Volvo Car USA, LLC (Volvo Car) is recalling certain 2021 S90L, 2020-2021 XC60, and XC90 vehicles. An improperly welded rotor and shaft may separate within the integrated brake system.

    Risk. Separation of the rotor and shaft may cause a reduction in braking assistance and a loss of the Antilock Brake System (ABS) and Electronic Stability Control (ESC), increasing the risk of a crash.

    Remedy. Dealers will replace the hydraulic unit, free of charge. Owner notification letters were mailed October 22, 2021. Owners may contact Volvo Car customer service at 1-888-458-1552. Volvo Car's number for this recall is R10120.

  • 21V414000 Jun 2021 Electrical System / Wiring / Fuses And Circuit Breakers

    Defect. Volvo Car USA, LLC (Volvo Car) is recalling certain 2019-2020 V90, XC60, S60, V60, V60CC, S90, V90CC, S90L, and XC90 vehicles. The low-pressure fuel pump can blow a fuse and fail.

    Risk. Failure of the low-pressure fuel pump can cause a stall, increasing the risk of a crash.

    Remedy. Dealers will replace the fuse, free of charge. Owner notification letters were mailed July 2, 2021. Owners may contact Volvo Car customer service at 1-888-458-1552. Volvo Car's number for this recall is R10100.

  • 20V503000 Aug 2020 Visibility / Windshield Wiper/Washer / Linkages

    Defect. Volvo Car of N.A., LLC (Volvo Cars) is recalling certain 2018-2020 XC60 vehicles. The nuts that secure the front wipers may not have been sufficiently tightened, possibly causing the wipers to not function properly.

    Risk. The risk of the front wiper arms nut fixation to loosen and not holding the arm in correct position, the wiper function could be reduced and vision could be impaired, thus increasing the risk of a crash.

    Remedy. Volvo Car will notify owners, and dealers will tighten the nuts holding the front windshield wiper arms in position, free of charge. The recall began September 29, 2020. Owners may contact Volvo Car customer service at 1-800-458-1552. Volvo Car's number for this recall is R10044.

  • 20V144000 Mar 2020 Forward Collision Avoidance / Automatic Emergency Braking

    Defect. Volvo Cars USA LLC (Volvo Cars) is recalling certain 2019-2020 S60, V60, V60 Cross Country, S90L, V90, V90 Cross Country, XC40, XC60, and XC90 vehicles. Due to a software/hardware incompatibility, the Automatic Emergency Brake (AEB) system may not detect obstacles and engage as intended.

    Risk. If the automatic emergency braking system does not engage as intended, it can increase the risk of a crash.

    Remedy. Volvo will notify owners, and dealers will update the Active Safety Domain Master (ASDM) software, free of charge. The recall began April 9, 2020. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R29998.

NHTSA investigations

StatusSubjectOpenedClosed
ClosedPedestrian alert sounds20232023

Manufacturer communications 246

Volvo filed 246 service communications for this car with NHTSA.

  • This is a Technical Journal: IHU, scratching/screeching/electrical noise from sound system…
  • This is a Technical Journal: Creaking noise from Steering Wheel Module
  • If the check engine lamp may appear in the DIM (Driver Information Module) and the listed DTC is

Crash ratings by version

VersionOverallFrontSideRollover
Volvo XC60 T5 SUV AWD★★★★★★★★★★★★★★★★★★★☆
Volvo XC60 T5 SUV FWD★★★★★★★★★★★★★★★★★★★☆
Volvo XC60 T6 SUV AWD★★★★★★★★★★★★★★★★★★★☆

Safety equipment

Electronic stabilityForward collision warningLane departure warning
StandardNoStandard

Engines and drivetrains 3

EngineTransmissionDriveCity / hwy / combinedFuelFuel cost/yr
2.0L 4-cyl turboAuto (S8)FWD22 / 29 / 24Premium$3,200
2.0L 4-cyl turboAuto (S8)AWD20 / 27 / 23Premium$3,350
2.0L 4-cyl turbo plug-in hybridAuto (S8)AWD26 / 28 / 27Premium$2,850

EPA test versions for this model year. Fuel cost is the EPA's current estimate, not the price in that year.

YouTube repair topics

200 videos about the 2018–2025 Volvo XC60, 38.3M views.

TopicVideosViews
Oil changes & service3719K
Gauges, lights & wiring1397K
Infotainment, battery & electrical1357K

Nearby model years

YearLemon IndexComplaintsSoldTop system
201733822,516Electrical
2018541832,689Brakes
2019381230,578Brakes
2020391232,078Electrical
2021743041,582Electrical
20221265736,181Electrical
20231145439,702Electrical

Sources: NHTSA complaints, recalls, investigations and manufacturer communications; EPA fuel economy data; YouTube video titles. Complaints are owner reports, not proof of a defect.

Updated · Free to use with credit: Source: The Lemon Index (lemonindex.com). Get the data

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