The Lemon Index

All cars · Volkswagen Tiguan · 2011

2011 Volkswagen Tiguan. Advanced data.

The raw numbers: engines, recall campaign numbers, failure mileage and manufacturer communications.

Lemon Index174100 = average car
Complaints54NHTSA, first 3 years
Sold25,990U.S. model year
Per 100K sold208complaints
Year rank#10 of 12#1 = fewest complaints

Engines and drivetrains 3

EngineTransmissionDriveCity / hwy / combinedFuelFuel cost/yr
2.0L 4-cyl turboAuto (S6)FWD20 / 25 / 22Premium$3,500
2.0L 4-cyl turboManual 6-spdFWD18 / 26 / 21Premium$3,700
2.0L 4-cyl turboAuto (S6)AWD19 / 25 / 21Premium$3,700

EPA test versions for this model year. Fuel cost is the EPA's current estimate, not the price in that year.

Failure mileage by system

Half of owners who gave a mileage reported the problem between 43,500 and 86,600 miles. Median 60,000, from 138 complaints with a mileage.

SystemMedianMiddle halfComplaints
Engine76,20054,800–95,20058
Electrical45,00038,300–59,20040
Lights43,00036,000–54,00035
Airbags80,50053,800–100,50018
Steering78,60068,500–89,80012

Mileage owners typed into their NHTSA complaint, all complaints for this model year. People report some problems late, so read it as a range.

Complaints by system

SystemShare of complaints
Lights59%
Electrical54%
Engine13%
Transmission & drivetrain6%
Fuel system, gasoline6%

One complaint can name more than one system, so shares can add to more than 100%.

Severity, all complaints

TotalCrashesFiresInjuriesDeathsTows
16242106

As reported by owners to NHTSA. Not verified.

Recall campaigns 3

  • 15V483000 Aug 2015 Air Bags / Frontal

    Defect. Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air bag.

    Risk. A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury.

    Remedy. Volkswagen will notify owners, and dealers will install a protective cover over the steering wheel clock spring if the air bag light is off. If the airbag light is on and the steering wheel clock spring requires replacement, dealers will install a new steering wheel clock spring. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Volkswagen

  • 14V441000 Jul 2014 Fuel System, Gasoline

    Defect. Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2014 Tiguan vehicles manufactured July 2007 to June 2014. When using winterized fuel, in certain conditions bubbles may form in the fuel system which could result in the vehicle stalling.

    Risk. A vehicle stall increases the risk of a crash.

    Remedy. Volkswagen will notify owners, and dealers will update the vehicle's software to increase the fuel pump pressure, free of charge. The recall is expected to begin August 19, 2014. Owners may contact Volkswagen customer service at 1-800-822-8987. Volkswagen's number for this recall is 24AV/2W.

  • 13V569000 Nov 2013 Electrical System / Wiring / Fuses And Circuit Breakers

    Defect. Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2011 Tiguan vehicles manufactured July 2007 through June 2011. Due to a problem with the fuse for the exterior lights, the holder for the fuse that controls the vehicle's exterior lights circuit may melt.

    Risk. If the holder melts, there may be a partial loss of exterior lighting. Reduced vehicle illumination diminishes the vehicle's visibility, increasing the risk of a crash.

    Remedy. Volkswagen will notify owners, and dealers will replace the fuse, free of charge. Owners may contact Volkswagen at 1-800-893-5298. Volkswagen's recall number is 97Z9/2V.

NHTSA investigations

StatusSubjectOpenedClosed
OpenAir bag clockspring failure2018–
ClosedAir bag clockspring failure20172018
ClosedAir bag clockspring failure20152015
ClosedPartial loss of exterior lights20132014

Manufacturer communications 858

Volkswagen filed 858 service communications for this car with NHTSA.

  • Certain model year vehicles are experiencing engine not starting, making a rattling noise
  • All models experience the timing chain slipping, rattling noises of the engine after starting
  • When not driven for long periods of time, would have engine crank, but no start

Crash ratings by version

VersionOverallFrontSideRollover
Volkswagen Tiguan SUV AWDnot ratednot ratednot rated★★★★☆
Volkswagen Tiguan SUV FWDnot ratednot ratednot rated★★★★☆

Safety equipment

Electronic stabilityForward collision warningLane departure warning
StandardNoNo

Nearby model years

YearLemon IndexComplaintsSoldTop system
20111745425,990Lights
20121314531,731Engine
2013873330,002Engine
2014501525,121Airbags

Sources: NHTSA complaints, recalls, investigations and manufacturer communications; EPA fuel economy data; YouTube video titles. Complaints are owner reports, not proof of a defect.

Updated

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