The Lemon IndexAll cars · Volkswagen Jetta · 2020
2020 Volkswagen Jetta. Advanced data.
The raw numbers: engines, recall campaign numbers, failure mileage and manufacturer communications.
Engines and drivetrains 4
| Engine | Transmission | Drive | City / hwy / combined | Fuel | Fuel cost/yr |
|---|---|---|---|---|---|
| 1.4L 4-cyl turbo | Auto (S8) | FWD | 30 / 40 / 34 | Regular | $1,850 |
| 1.4L 4-cyl turbo | Manual 6-spd | FWD | 30 / 40 / 34 | Regular | $1,850 |
| 2.0L 4-cyl turbo | Manual 6-spd | FWD | 25 / 33 / 28 | Regular | $2,200 |
| 2.0L 4-cyl turbo | Auto (AM-S7) | FWD | 25 / 32 / 28 | Regular | $2,200 |
EPA test versions for this model year. Fuel cost is the EPA's current estimate, not the price in that year.
Failure mileage by system
Half of owners who gave a mileage reported the problem between 600 and 22,200 miles. Median 7,000, from 16 complaints with a mileage.
| System | Median | Middle half | Complaints |
|---|---|---|---|
| Electrical | 8,000 | 5,000–25,000 | 7 |
| Engine | 14,000 | 3,400–56,200 | 5 |
Mileage owners typed into their NHTSA complaint, all complaints for this model year. People report some problems late, so read it as a range.
Complaints by system
| System | Share of complaints |
|---|---|
| Electrical | 43% |
| Engine | 25% |
| Transmission & drivetrain | 21% |
| Brakes | 18% |
| Speed control | 11% |
One complaint can name more than one system, so shares can add to more than 100%.
Severity, all complaints
| Total | Crashes | Fires | Injuries | Deaths | Tows |
|---|---|---|---|---|---|
| 54 | 1 | 0 | 2 | 0 | 0 |
As reported by owners to NHTSA. Not verified.
Recall campaigns 6
24V110000 Feb 2024 Fuel System, Gasoline
Defect. Volkswagen Group of America, Inc. (Volkswagen) is recalling certain front-wheel drive 2015-2020 Audi A3 Sedan, 2015-2019 Audi A3 Cabriolet, 2019-2020 Volkswagen Jetta GLI, 2018 Golf Sportwagen GP, 2018-2019 Golf Sportwagen A7, 2015-2017 Golf Sportwagen, 2015-2020 Golf GTI, and 2015-2020 Golf A7 vehicles. Due to a problem with a suction jet pump seal inside the fuel tank, fuel may flow into the evaporative emissions (EVAP) system and possibly leak out of the charcoal canister.
Risk. A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy. Dealers will replace the suction pump, free of charge. Final owner notification letters for Audi owners were mailed on July 25, 2024. Final owner letters for VW owners were mailed on August 13, 2024. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are VW: 20UF/Audi: 20YF. Vehicles that were previ
23V604000 Aug 2023 Electrical System / Ignition / Switch
Defect. Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Golf, Golf Alltrack, Golf Sportwagen, 2019-2020 Golf GTI, and Jetta vehicles equipped with a conventional ignition switch. The ignition switch may fail, especially in high temperature environments.
Risk. Ignition switch failure can cause the electrical system to shut down and the engine to stall while driving, increasing the risk of a crash.
Remedy. Dealers will replace the ignition switch, free of charge. Owner notification letters were mailed February 1, 2024. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 28H7.
22V815000 Oct 2022 Tires / Pressure Monitoring And Regulating Systems
Defect. Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Volkswagen Tiguan LWB, Golf Sportswagen A7, Golf Alltrack, Golf R GP, Audi Q3, Audi A3 Cabriolet, 2019-2020 Jetta NF, Jetta GLI, Golf GTI, Atlas, Golf A7, Audi A3, 2020-2021 Atlas Cross Sport, and 2021 Atlas FL vehicles. The tire pressure monitoring system may not detect an air pressure loss in adequate time when deflating occurs among all four tires simultaneously. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
Risk. An undetected sudden loss of pressure in all four tires increases the risk of a crash.
Remedy. Dealers will update the TPMS software, free of charge. Owner notification letters were mailed November 18, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298 or Audis customer service at 1-800-253-2834. Volkswagen's numbers for this recall are (Audi) 45J7, and (VW) 45J6 and 45J8.
21V492000 Jun 2021 Air Bags / Air Bag/Restraint Control Module
Defect. Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2020-2021 Jetta and Jetta GLI vehicles. The air bag control module was welded in the incorrect position.
Risk. Incorrect positioning of the air bag control module can cause the vehicle's air bags to deploy improperly during a crash, increasing the risk of injury. Additionally, the vehicle's air bags can deploy unintentionally, increasing the risk of a crash.
Remedy. Dealers will replace the air bag control module, free of charge. Owner notification letters were mailed on January 28, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69CK.
20V505000 Aug 2020 Seats
Defect. Volkswagen Group of America, Inc. (Volkswagen ) is recalling certain 2020 Volkswagen Atlas Cross Sport, Jetta, Jetta GLI and Tiguan and Audi Q5 and SQ5 and 2021 Volkswagen Atlas vehicles. Parts of the front seat frame and backrest adjuster may not have been welded properly.
Risk. In the event of a rear-end crash, the backrest adjustment could break, possibly reducing the amount of occupant restraint, thus increasing risk of injury.
Remedy. Volkswagen will notify owners, and dealers will inspect the front seats, and, as necessary, replace the seatback frames, free of charge. The recall began September 11, 2020. Volkswagen owners may contact their customer service at 1-888-241-2289. Audi owners may contact their customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 72L1, 72K8, and 72K9.
20V359000 Jun 2020 Service Brakes, Hydraulic / Foundation Components / Disc / Caliper
Defect. Volkswagen Group of America, Inc. (Volkswagen) is recalling one 2020 Jetta vehicle. The front brake caliper bolts may come loose.
Risk. If a brake caliper bolt comes loose, it may affect the vehicle's brake performance, increasing the risk of a crash.
Remedy. Volkswagen will notify the owner, and a dealer will replace all four front brake caliper bolts, free of charge. The recall began July 1, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 47Q2.
NHTSA investigations
| Status | Subject | Opened | Closed |
|---|---|---|---|
| Closed | Fuel leak due to suction jet pump failure within fuel tank (remedy effectiveness of recall 16v647) | 2023 | 2024 |
Manufacturer communications 535
Volkswagen filed 535 service communications for this car with NHTSA.
- Under certain conditions, the engine may stall at very low speeds (such as while the vehicle…
- No Crank/No Start with P06EF and/or P06E9 Customer states MIL-on with P0463 Customer states…
- Customer states MIL-on with P0133 No Crank/No Start with P06EF and/or P06E9 Customer states…
Crash ratings by version
| Version | Overall | Front | Side | Rollover |
|---|---|---|---|---|
| Volkswagen Jetta 4 DR FWD | ★★★★★ | ★★★★☆ | ★★★★★ | ★★★★☆ |
| Volkswagen Jetta GLI 4 DR FWD | ★★★★★ | ★★★★☆ | ★★★★★ | ★★★★☆ |
Safety equipment
| Electronic stability | Forward collision warning | Lane departure warning |
|---|---|---|
| Standard | Standard | No |
Nearby model years
Sources: NHTSA complaints, recalls, investigations and manufacturer communications; EPA fuel economy data; YouTube video titles. Complaints are owner reports, not proof of a defect.
Updated
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