The Lemon Index

All cars · Volkswagen Jetta · 2003

2003 Volkswagen Jetta. Advanced data.

The raw numbers: engines, recall campaign numbers, failure mileage and manufacturer communications.

Lemon Index225100 = average car
Complaints234NHTSA, first 3 years
Sold117,867U.S. model year
Per 100K sold199complaints
Year rank#17 of 23#1 = fewest complaints

Engines and drivetrains 8

EngineTransmissionDriveCity / hwy / combinedFuelFuel cost/yr
1.8L 4-cyl turboManual 5-spdFWD21 / 28 / 24Premium$3,200
1.8L 4-cyl turboAuto (S5)FWD19 / 27 / 22Premium$3,500
1.9L 4-cyl turbo dieselManual 5-spdFWD35 / 44 / 38Diesel$2,500
1.9L 4-cyl turbo dieselAuto 4-spdFWD29 / 40 / 33Diesel$2,850
2.0L 4-cylManual 5-spdFWD21 / 29 / 24Regular$2,600
2.0L 4-cylAuto 4-spdFWD20 / 27 / 23Regular$2,700
2.8L 6-cylManual 6-spdFWD19 / 27 / 22Premium$3,500
2.8L 6-cylAuto (S5)FWD19 / 28 / 22Premium$3,500

EPA test versions for this model year. Fuel cost is the EPA's current estimate, not the price in that year.

Failure mileage by system

Half of owners who gave a mileage reported the problem between 27,600 and 89,200 miles. Median 56,000, from 373 complaints with a mileage.

SystemMedianMiddle halfComplaints
Seats54,50036,100–88,60081
Electrical78,20046,600–120,00089
Airbags38,70020,000–94,00054
Transmission & drivetrain34,00014,800–77,00046
Engine61,60043,500–84,10042

Mileage owners typed into their NHTSA complaint, all complaints for this model year. People report some problems late, so read it as a range.

Complaints by system

SystemShare of complaints
Seats26%
Airbags24%
Transmission & drivetrain14%
Electrical12%
Lights8%

One complaint can name more than one system, so shares can add to more than 100%.

Severity, all complaints

TotalCrashesFiresInjuriesDeathsTows
45625707611

As reported by owners to NHTSA. Not verified.

Recall campaigns 4

  • 18V406000 Jun 2018 Air Bags / Frontal / Driver Side / Inflator Module

    Defect. Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2003 Volkswagen Passat sedan, Jetta, Jetta wagon, Golf, EuroVan, EuroVan Camper Van and EuroVan Chassis vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.

    Risk. In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the driver or other occupants resulting in serious injury or death.

    Remedy. Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator, free of charge. The recall began May 2, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69X3.

  • 14E007000 Mar 2014 Engine And Engine Cooling / Engine

    Defect. The Gates Corporation (Gates) is recalling certain aftermarket Tru-Flow Water Pumps, part number TFW 41127, sold at certain NAPA Auto Parts and/or installed by automotive service technicians after November 1, 2013 (and manufactured August 2013 through October 2013) that have a black-colored pulley/sprocket or do not have 'US9377' stamped on the water pump housing. These service replacement parts were sold for use in model year 1999-2005 Audi A4, 2000-2006 Audi TT, 1998-2005 Volkswagen Beetle, 1999-2006 Golf, 1999-2008 and 2011-2013 Volkswagen Jetta, and 2000-2005 Volkswagen Passat. In the af

    Risk. A failure of the timing belt may cause the engine to shut down, potentially increasing the risk of a vehicle crash.

    Remedy. Gates will notify owners, and dealers will replace the water pump, free of charge. The recall began during May 2014. Owners may contact The Gates Corporation at 1-303-744-1911.

  • 07E023000 Mar 2007 Service Brakes, Hydraulic / Foundation Components / Master Cylinder

    Defect. CERTAIN CARDONE MASTER CYLINDERS WITH PART NUMBERS 10-2925, 10-2987, 10-2987MZA, 10-3083, 11-3015, 11-3042, 11-3044, 11-3045, 11-3047, 11-3064, AND 11-3156, AND WITH DATE CODES LOWER THAN DCA7078 SOLD AS REPLACEMENT EQUIPMENT FOR USE ON THE VEHICLES LISTED ABOVE. THE SEAL ON MASTER CYLINDER CAN FAIL AND LEAK BRAKE FLUID.

    Risk. LOSS OF BRAKE FLUID CAN RESULT IN POOR BRAKING PERFORMANCE, POSSIBLY RESULTING IN A VEHICLE CRASH.

    Remedy. CARDONE WILL NOTIFY OWNERS AND OFFER TO REPURCHASE ANY DEFECTIVE MASTER CYLINDERS. THE RECALL BEGAN DURING APRIL 2007. OWNERS CAN CONTACT CARDONE AT 1-800-777-4780.

  • 07V063000 Feb 2007 Exterior Lighting / Brake Lights / Switch

    Defect. ON CERTAIN PASSENGER, WAGON, AND CONVERTIBLE VEHICLES EQUIPPED WITH OR WITHOUT CRUISE CONTROL, A BRAKE LIGHT SWITCH MAY MALFUNCTION IF IT WAS INSTALLED INCORRECTLY.

    Risk. THE BRAKE LIGHTS COULD BECOME INOPERATIVE, OR REMAIN ON. FAILURE TO PROVIDE THE PROPER SIGNAL WHEN BRAKING COULD LEAD TO A CRASH WITHOUT WARNING.

    Remedy. DEALERS WILL INSTALL THE NEWLY DESIGNED BRAKE LIGHT SWITCH FREE OF CHARGE. THE RECALL BEGAN ON APRIL 27, 2007, AND WILL BE CONDUCTED IN SEVERAL STAGGERED MAILINGS THROUGH SEPTEMBER 21, 2007. VEHICLES WITHIN THE MAKE, MODEL, AND MODEL YEAR OF THIS POPULATION MAY BE INVOLVED IN EITHER THIS RECALL OR 06V-183, BUT NOT BOTH. THE REMEDY IS THE SAME FOR EACH RECALL. VOLKSWAGEN DEALERS WILL APPLY THE

NHTSA investigations

StatusSubjectOpenedClosed
ClosedEngine stalling20052005
ClosedDriver side front seat overheats20042004
ClosedInadvertent side-airbag deployment20042005
ClosedDriver seat overheats/burns20032004

Manufacturer communications 233

Volkswagen filed 233 service communications for this car with NHTSA.

  • Tech Tips (Torque Converter/Flywheel/Flexplate installation): Incorrect torque converter
  • Tech Tips (Air Conditioning Does not Operate): This document informs of concerns of no or…
  • For concerns of no or intermittent A/C operation where pressure diagnosis does not lead to a…

Nearby model years

YearLemon IndexComplaintsSoldTop system
2000156249144,853Engine
2001251386145,221Engine
2002282419145,604Electrical
2003225234117,867Seats
200411710191,790Transmission & drivetrain
200512288104,063Transmission & drivetrain
2006305219103,331Transmission & drivetrain

Sources: NHTSA complaints, recalls, investigations and manufacturer communications; EPA fuel economy data; YouTube video titles. Complaints are owner reports, not proof of a defect.

Updated

Free to use with credit: Source: The Lemon Index (lemonindex.com). Get the data