The Lemon Index

All cars · Volkswagen CC · 2016

2016 Volkswagen CC. Advanced data.

The raw numbers: engines, recall campaign numbers, failure mileage and manufacturer communications.

Lemon Index–100 = average car
Complaints15NHTSA, first 3 years

Failure mileage by system

Half of owners who gave a mileage reported the problem between 28,000 and 49,000 miles. Median 41,000, from 9 complaints with a mileage.

Mileage owners typed into their NHTSA complaint, all complaints for this model year. People report some problems late, so read it as a range.

Complaints by system

SystemShare of complaints
Fuel system40%
Airbags33%
Brakes13%
Electrical13%
Fuel system, gasoline7%

One complaint can name more than one system, so shares can add to more than 100%.

Severity, all complaints

TotalCrashesFiresInjuriesDeathsTows
1510101

As reported by owners to NHTSA. Not verified.

Recall campaigns 6

  • 19V535000 Jul 2019 Air Bags / Air Bag/Restraint Control Module

    Defect. Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2016 Tiguan and CC vehicles. The air bag Electronic Control Unit (ECU) may have a defective power supply capacitor that can result in air bag deactivation or inadvertent deployment of the air bags.

    Risk. Deactivated air bags increases the risk of injury. Inadvertent deployment of the air bags increase the risk of a crash.

    Remedy. Volkswagen will notify owners, and dealers will install new software and replace the air bag ECU as necessary, free of charge. The recall began November 25, 2019. Volkswagen's number for this recall is 69Z5.

  • 19V014000 Jan 2019 Air Bags / Frontal / Driver Side / Inflator Module

    Defect. Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015 Passat, 2015-2016 Eos, 2015-2017 CC, 2016-2017 TT Roadster, TT Coupe, 2017 Audi R8 Coupe, and R8 Spyder vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.

    Risk. In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.

    Remedy. Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began March 4, 2019. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298; Audi owners may contact Audi at 1-800-253-2834. Volkswagen's number for this recall is 69S8 (Audi) and 69Y5 (Volkswagen).

  • 18V329000 May 2018 Unknown Or Other

    Defect. Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.

    Risk. If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.

    Remedy. Volkswagen will notify owners, and dealers will repair the vehicles to make them fully compliant or Volkswagen will repurchase them if necessary, free of charge. The recall began November 29, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298.

  • 17V509000 Aug 2017 Fuel System, Gasoline / Delivery / Fuel Pump

    Defect. Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2016 Volkswagen CC, 2006-2010 Passat and Passat Wagon vehicles. Interruption of electrical power to the fuel pump control module may cause the fuel pump to fail.

    Risk. If the fuel pump fails, the engine will stall, increasing the risk of a crash.

    Remedy. Volkswagen will notify owners, and dealers will replace the fuel pump control module, free of charge. The recall began June 26, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 20AE.

  • 17V287000 Apr 2017 Seats / Front Assembly / Head Restraint

    Defect. Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2016-2017 CC vehicles. Incorrect front seat head restraints (rests) may have been installed, possibly resulting in the seat occupant's head being inadequately restrained in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 202a, "Head Restraints."

    Risk. If the seat occupant's head is inadequately restrained in the event of a crash, they have an increased risk of injury.

    Remedy. Volkswagen will notify owners, and dealers will replace the front seat head restraints, free of charge. The recall began June 26, 2017. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 72G5.

  • 16V464000 Jun 2016 Latches/Locks/Linkages

    Defect. Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2016 CC vehicles manufactured January 12, 2016, to February 3, 2016, Golf R and Tiguan vehicles manufactured November 25, 2015, to January 28, 2016, and e-Golf vehicles manufactured November 25, 2015, to January 11, 2016. Vibrations, such as those created by opening and closing a vehicle door, may cause the rear child door locks to disengage, allowing a child to open a rear door while inside the vehicle.

    Risk. If an unrestrained child unexpectedly opens a door, they may fall from the vehicle increasing their risk of injury.

    Remedy. Volkswagen will notify owners, and dealers will inspect, and if necessary, replace the child lock(s), free of charge. The recall began on August 22, 2016. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 58C9.

Manufacturer communications 666

Volkswagen filed 666 service communications for this car with NHTSA.

  • Addressess Vibration or noise when braking may be due to brake disc corrosion protection which…
  • Technical Bulletin informing that When applying brakes at highway speeds the following…
  • Technical Bulletin on how to service Vibration or noise when braking may be due to brake disc…

Crash ratings by version

VersionOverallFrontSideRollover
Volkswagen CC 4 DR FWDnot ratednot ratednot rated★★★★☆
Volkswagen CC 4 DR AWDnot ratednot ratednot rated★★★★☆

Safety equipment

Electronic stabilityForward collision warningLane departure warning
StandardNoOptional

Engines and drivetrains 3

EngineTransmissionDriveCity / hwy / combinedFuelFuel cost/yr
2.0L 4-cyl turboAuto (AM-S6)FWD22 / 31 / 25Premium$3,100
2.0L 4-cyl turboManual 6-spdFWD21 / 32 / 25Premium$3,100
3.6L 6-cylAuto (S6)AWD17 / 25 / 20Regular$3,100

EPA test versions for this model year. Fuel cost is the EPA's current estimate, not the price in that year.

YouTube repair topics

200 videos about the 2009–2017 Volkswagen CC, 19.5M views.

TopicVideosViews
Gauges, lights & wiring4488K
Infotainment, battery & electrical5372K
Cooling system4174K
Oil changes & service4147K
Brakes & ABS1111K
Intake, EGR & engine sensors141K

Nearby model years

YearLemon IndexComplaintsSoldTop system
2013–72–Airbags
2014–47–Airbags
2015–12–Fuel system
2016–15–Fuel system
2017–2–Electrical

Sources: NHTSA complaints, recalls, investigations and manufacturer communications; EPA fuel economy data; YouTube video titles. Complaints are owner reports, not proof of a defect.

Updated · Free to use with credit: Source: The Lemon Index (lemonindex.com). Get the data

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