The Lemon Index

All cars · Volkswagen Atlas · 2021

2021 Volkswagen Atlas. Advanced data.

The raw numbers: engines, recall campaign numbers, failure mileage and manufacturer communications.

Lemon Index376100 = average car
Complaints420NHTSA, first 3 years
Sold115,687U.S. model year
Per 100K sold363complaints
Year rank#5 of 5#1 = fewest complaints

Engines and drivetrains 4

EngineTransmissionDriveCity / hwy / combinedFuelFuel cost/yr
2.0L 4-cyl turboAuto (S8)FWD21 / 24 / 22Regular$2,850
2.0L 4-cyl turboAuto (S8)AWD20 / 24 / 22Regular$2,850
3.6L 6-cylAuto (S8)FWD17 / 23 / 19Regular$3,300
3.6L 6-cylAuto (S8)AWD16 / 22 / 18Regular$3,450

EPA test versions for this model year. Fuel cost is the EPA's current estimate, not the price in that year.

Failure mileage by system

Half of owners who gave a mileage reported the problem between 6,000 and 39,800 miles. Median 15,100, from 54 complaints with a mileage.

SystemMedianMiddle halfComplaints
Electrical11,1005,300–15,00016
Brakes12,0008,000–22,6007
Engine13,2001,000–23,1006
Airbags19,00011,000–48,60015
Automatic emergency braking11,3003,600–25,5009

Mileage owners typed into their NHTSA complaint, all complaints for this model year. People report some problems late, so read it as a range.

Complaints by system

SystemShare of complaints
Electrical38%
Brakes28%
Automatic emergency braking24%
Airbags21%
Engine18%

One complaint can name more than one system, so shares can add to more than 100%.

Severity, all complaints

TotalCrashesFiresInjuriesDeathsTows
64318217017

As reported by owners to NHTSA. Not verified.

Recall campaigns 17

  • 24V464000 Jun 2024 Air Bags / Sensor / Occupant Classification / Front Passenger

    Defect. Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 Atlas and 2020-2024 Atlas Cross Sport vehicles. The passenger occupant detection system (PODS) may experience a fault in the wiring and deactivate the front passenger air bag when the seat is occupied.

    Risk. A deactivated passenger air bag increases the risk of injury during a crash.

    Remedy. Dealers will replace the PODS sensor mat and wiring harness, free of charge. Owner notification letters were mailed on September 30, 2024. Owner notification letters will be mailed in phases, on October 18, 2024, December 10, 2024, December 20, 2024, and January 17, 2025. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 69PZ.

  • 23V215000 Mar 2023 Air Bags / Sensor / Occupant Classification / Front Passenger

    Defect. Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2021 Atlas and 2020 Atlas Cross Sport vehicles. The passenger occupant detection system (PODS) may experience a fault in the wiring and deactivate the front passenger air bag when the seat is occupied.

    Risk. A deactivated passenger air bag increases the risk of injury during a crash.

    Remedy. Dealers will replace the PODS sensor mat and wiring harness, free of charge. Owner notification letters were mailed on March 22, 2024. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 69FB.

  • 22V815000 Oct 2022 Tires / Pressure Monitoring And Regulating Systems

    Defect. Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Volkswagen Tiguan LWB, Golf Sportswagen A7, Golf Alltrack, Golf R GP, Audi Q3, Audi A3 Cabriolet, 2019-2020 Jetta NF, Jetta GLI, Golf GTI, Atlas, Golf A7, Audi A3, 2020-2021 Atlas Cross Sport, and 2021 Atlas FL vehicles. The tire pressure monitoring system may not detect an air pressure loss in adequate time when deflating occurs among all four tires simultaneously. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."

    Risk. An undetected sudden loss of pressure in all four tires increases the risk of a crash.

    Remedy. Dealers will update the TPMS software, free of charge. Owner notification letters were mailed November 18, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298 or Audi’s customer service at 1-800-253-2834. Volkswagen's numbers for this recall are (Audi) 45J7, and (VW) 45J6 and 45J8.

  • 22V514000 Jul 2022 Back Over Prevention / Sensing System / Camera

    Defect. Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Golf GTI, Jetta GLI, Jetta NF, Arteon FL, Tiguan LWB, 2022 Taos, Jetta PA, Tiguan PA, 2021-2022 Atlas Cross Sport, and Atlas FL vehicles. The manufacturing process of the eMMC memory module in the infotainment system may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

    Risk. A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.

    Remedy. Dealers will update the infotainment software, free of charge. Owner notification letters are expected to be mailed September 16, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 91DV.

  • 22V245000 Apr 2022 Fuel System, Gasoline / Fuel Injection System / Injectors

    Defect. Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2022 Atlas FL and Atlas Cross Sport vehicles. The long fuel injectors may have been assembled without filters.

    Risk. Long fuel injectors with missing filters may leak fuel, increasing the risk of a fire.

    Remedy. Dealers will replace the long fuel injectors, free of charge. Owner notification letters were mailed July 20, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 24iD.

  • 22V152000 Mar 2022 Air Bags / Side/Window

    Defect. Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019-2020 Atlas, 2020-2023 Atlas Cross Sport, and 2021-2023 Atlas FL vehicles. The door wiring harness electrical contacts may corrode, disrupting the electrical connection and delaying the deployment of the driver or passenger front side air bag during a side impact crash.

    Risk. A delayed air bag deployment can increase the risk of injury.

    Remedy. Dealers will secure and, as necessary, replace any the front door wiring harnesses showing a fault code, free of charge. Owner notification letters were mailed June 20, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 97GF.

  • 22V086000 Feb 2022 Equipment / Other / Labels

    Defect. Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2021 Atlas and 2020-2021 Atlas Cross Sport vehicles equipped with accessory side steps. The reduced Gross Vehicle Weight Rating (GVWR) label, reflecting the additional weight of the side steps, was not installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."

    Risk. Without the reduced GVWR label, the vehicle could be overloaded, leading to a loss of control and increasing the risk of a crash.

    Remedy. Dealers will install the reduced GVWR label, free of charge. Owner notification letters were mailed March 31, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 09D9.

  • 21V892000 Nov 2021 Visibility / Defroster/Defogger/Hvac System

    Defect. Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles. The air conditioning system drain tube could be blocked, causing water to leak inside the vehicle near the air bag control module.

    Risk. A water leak may damage the air bag control module, causing an inadvertent air bag deployment and increasing the risk of injury or a crash.

    Remedy. Dealers will repair the drain tube and replace the air bag control module, as necessary, free of charge. Owner notification letters were mailed January 14, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 87H4.

  • 21V812000 Oct 2021 Wheels / Lugs/Nuts/Bolts/Studs

    Defect. Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas, Atlas Cross Sport, and Passat vehicles. The front wheel bearing bolts may have been incorrectly tightened.

    Risk. The bolts may loosen and cause a loss of control, increasing the risk of a crash.

    Remedy. Dealers will inspect the tightness of the wheel bearing bolts and replace the bolts, as necessary, free of charge. Owner notification letters were mailed November 2, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 40R7.

  • 21V616000 Aug 2021 Electrical System / Wiring / Relays/Solenoids

    Defect. Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and Atlas Cross Sport vehicles. Damaged relays may have been installed in the engine compartment fuse box, which could inadvertently activate the horn or engine starter.

    Risk. A horn or starter that remains activated for an extended period of time can overheat, increasing the risk of fire.

    Remedy. Dealers will inspect and as necessary, replace the relays, free of charge. Owner notification letters were mailed August 27, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 97FR.

  • 21V132000 Mar 2021 Wheels / Rim

    Defect. Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and Atlas Cross Sport vehicles. The lug bolt holes on the wheels may have been machined incorrectly, preventing the wheel bolt from sufficiently attaching to the wheel bearing hub.

    Risk. An insufficiently attached wheel may separate from the vehicle, increasing the risk of a crash.

    Remedy. Volkswagen will notify owners, and dealers will inspect all four wheels, and as necessary, replace the wheels, lug bolts ,and wheel bearings, free of charge. The recall began March 4, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 44Q9.

  • 21V026000 Jan 2021 Steering

    Defect. Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles. The front steering knuckle may fracture in the area of the strut mounting.

    Risk. A fractured steering knuckle can cause a loss of vehicle control, increasing the risk of a crash.

    Remedy. Volkswagen will notify owners, and dealers will inspect and, as necessary, replace one or both steering knuckles, free of charge. The recall began February 16, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 40Q7.

  • 20V716000 Nov 2020 Back Over Prevention / Sensing System / Camera

    Defect. Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas Cross Sport, Tiguan LWB, Jetta NF, Jetta GLI, Golf GTI, Atlas FL and Arteon vehicles. The rear view camera could malfunction during an ignition cycle, leading to a black screen or infotainment system freeze. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

    Risk. A black or frozen rear view image reduces the driver's visibility when reversing, increasing the risk of a crash.

    Remedy. Volkswagen will notify owners, and dealers will update the infotainment system software, free of charge. The recall began December 11, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91BB/91BC.

  • 20V712000 Nov 2020 Steering

    Defect. Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles. One or both steering knuckles may have been damaged during production.

    Risk. A damaged steering knuckle can fail, causing a loss of steering, thereby increasing the risk of a crash.

    Remedy. Volkswagen has notified owners, and dealers will inspect and, as necessary, replace the steering knuckle, free of charge. The recall began November 19, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 40Q6. Note: Owners are advised to DO NOT DRIVE the vehicle until the vehicle has been inspected and repaired if necessary.

  • 20V702000 Nov 2020 Tires / Sidewall

    Defect. Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2020-2021 Atlas Cross Sport and 2021 Atlas vehicles equipped with Continental Cross Contact LX Sport tires, size 255/50 R 20 105 T. The tires may have been over cured.

    Risk. Over cured tires can result in a sidewall break causing a sudden loss of air pressure or the tread separating from the tire. Both conditions increase the risk of a crash.

    Remedy. Volkswagen will notify owners, and dealers will inspect DOT date code and mold number on the vehicle's tires to see if they are affected, replacing them as necessary, free of charge. The recall began November 30, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 44Q5.

  • 20V505000 Aug 2020 Seats

    Defect. Volkswagen Group of America, Inc. (Volkswagen ) is recalling certain 2020 Volkswagen Atlas Cross Sport, Jetta, Jetta GLI and Tiguan and Audi Q5 and SQ5 and 2021 Volkswagen Atlas vehicles. Parts of the front seat frame and backrest adjuster may not have been welded properly.

    Risk. In the event of a rear-end crash, the backrest adjustment could break, possibly reducing the amount of occupant restraint, thus increasing risk of injury.

    Remedy. Volkswagen will notify owners, and dealers will inspect the front seats, and, as necessary, replace the seatback frames, free of charge. The recall began September 11, 2020. Volkswagen owners may contact their customer service at 1-888-241-2289. Audi owners may contact their customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 72L1, 72K8, and 72K9.

  • 20V504000 Aug 2020 Exterior Lighting / Headlights

    Defect. Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2020 Atlas Cross Sports and 2021 Atlas vehicles. The driver's side headlight may have been aimed too low during production. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

    Risk. A headlight aimed incorrectly aimed reduces the driver's visibility, increasing the risk of a crash.

    Remedy. Volkswagen will notify owners, and dealers will adjust the driver's side headlight, free of charge. The recall began September 9, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 94N7.

NHTSA investigations

StatusSubjectOpenedClosed
ClosedInadvertent automatic emergency braking20232024

Manufacturer communications 627

Volkswagen filed 627 service communications for this car with NHTSA.

  • Customer states MIL-on with P0087 P053F in the ECM Customer states MIL-on with any combination…
  • Brake Rotor, Vibration / Pulsation Instruction (U.S
  • Customer states rattle noise from the underbody heat shields Customer states coolant leak Oil…

Crash ratings by version

VersionOverallFrontSideRollover
Volkswagen Atlas SUV AWD★★★★★★★★★☆★★★★★★★★★☆
Volkswagen Atlas SUV FWD★★★★★★★★★☆★★★★★★★★★☆
Volkswagen Atlas Cross Sport SUV AWD★★★★★★★★★☆★★★★★★★★★☆
Volkswagen Atlas Cross Sport SUV FWD★★★★★★★★★☆★★★★★★★★★☆

Safety equipment

Electronic stabilityForward collision warningLane departure warning
StandardNoOptional

Nearby model years

YearLemon IndexComplaintsSoldTop system
201826423286,796Electrical
201923419781,508Automatic emergency braking
2020806688,491Electrical
2021376420115,687Electrical
202218720782,025Brakes
202313715695,675Engine
2024279274114,387Electrical

Sources: NHTSA complaints, recalls, investigations and manufacturer communications; EPA fuel economy data; YouTube video titles. Complaints are owner reports, not proof of a defect.

Updated

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