The Lemon Index

All cars · Toyota Sienna · 2012

2012 Toyota Sienna. Advanced data.

The raw numbers: engines, recall campaign numbers, failure mileage and manufacturer communications.

Lemon Index38100 = average car
Complaints48NHTSA, first 3 years
Sold114,725U.S. model year
Per 100K sold42complaints
Year rank#3 of 21#1 = fewest complaints

Engines and drivetrains 3

EngineTransmissionDriveCity / hwy / combinedFuelFuel cost/yr
2.7L 4-cylAuto (S6)FWD19 / 24 / 21Regular$2,950
3.5L 6-cylAuto (S6)FWD18 / 25 / 21Regular$2,950
3.5L 6-cylAuto (S6)AWD17 / 23 / 19Regular$3,300

EPA test versions for this model year. Fuel cost is the EPA's current estimate, not the price in that year.

Failure mileage by system

Half of owners who gave a mileage reported the problem between 25,000 and 95,000 miles. Median 58,000, from 119 complaints with a mileage.

SystemMedianMiddle halfComplaints
Airbags58,20045,000–95,00012
Body structure53,20030,000–81,50032
Electrical39,9003,900–72,20018
Transmission & drivetrain96,50078,000–104,50014
Steering52,00011,000–74,50012

Mileage owners typed into their NHTSA complaint, all complaints for this model year. People report some problems late, so read it as a range.

Complaints by system

SystemShare of complaints
Electrical27%
Body structure27%
Speed control19%
Visibility10%
Brakes8%

One complaint can name more than one system, so shares can add to more than 100%.

Severity, all complaints

TotalCrashesFiresInjuriesDeathsTows
2471041007

As reported by owners to NHTSA. Not verified.

Recall campaigns 9

  • 19V741000 Oct 2019 Air Bags / Frontal / Passenger Side / Inflator Module

    Defect. Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2016 4Runner, 2003-2006 Tundra, 2003-2013 Corolla, 2009-2010 Corolla Matrix, 2004-2005 RAV4, 2002-2007 Sequoia, 2011-2013 Sienna, 2008-2012 Scion xB, 2008-2009 Lexus IS-F, 2007-2012 Yaris and Lexus ES350, 2010-2017 Lexus GX460, 2002-2010 Lexus SC430, 2006-2012 Lexus IS250 and IS350 and 2010-2015 Lexus IS250C and IS350C vehicles. These vehicles had their driver or passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propella

    Risk. An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

    Remedy. Toyota will notify owners. Depending on the vehicle model, dealers will replace the front driver inflator, front passenger airbag inflator, the airbag assembly, or the front passenger airbag sub-assembly and inflator. The recall began November 20, 2019. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are

  • 19V553000 Jul 2019 Service Brakes, Hydraulic / Foundation Components / Hoses, Lines/Piping, And Fittings

    Defect. Vantage Mobility International, LLC (Vantage) is recalling certain 2012-2018 AMS Genesis wheelchair vans, built on a Toyota Sienna vehicles. The rubber brake hoses that attach to the rear wheel assembly may be too short, causing them to rub against the rear axle trailing arm.

    Risk. The contact may cause failure of the rear brake hoses, resulting in a loss of vehicle control and reduced braking ability, increasing the risk of a crash.

    Remedy. Vantage will notify owners, and dealers will install a set of rear brake hoses that will provide the proper clearance, free of charge. The recall began December 16, 2019. Owners may contact Vantage customer service at 1-800-488-9082.

  • 19V005000 Jan 2019 Air Bags / Frontal / Passenger Side / Inflator Module

    Defect. Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2014-2016 Toyota 4Runner, 2014-2015 Scion xB, Lexus IS350C, IS250C, 2014 Toyota Sienna, Lexus IS-F, and 2014-2017 Lexus GX460 vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Toyota is also recalling certain 2011-2013 Toyota Corolla, Corolla Matrix, Lexus IS250, IS350, 2011-2016 4Runner, 2011-2015 Scion xB, Lex

    Risk. An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

    Remedy. Toyota will notify owners. Depending on the vehicle model, dealers will replace the front passenger air bag inflator, or replace the air bag assembly. The recall began February 15, 2019. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are "Zone A" Toyota: G0P, Lexus: GLG; "Zone B" Toyota: G0R, Lexus GLH; "Zone C" Toyota: H0A, and Lexus: HLA.

  • 17V006000 Jan 2017 Air Bags / Frontal / Passenger Side / Inflator Module

    Defect. Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2012 Toyota 4Runner, Corolla, Corolla Matrix, Sienna, Yaris, Scion xB, Lexus ES350, GX460, IS-F, IS250, IS350, IS250C, IS350C, and Lexus LFA vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Toyota is recalling certain 2009 Toyota Corolla, Corolla Matrix, Yaris, Yaris

    Risk. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

    Remedy. Toyota will notify the Toyota, Scion and Lexus owners. General Motors will contact the Pontiac owners. Depending on the model, dealers will replace the passenger frontal air bag inflator or the air bag assembly, free of charge. The recall began on February 1, 2017. Owners may contact Toyota customer service at 1-800-331-4331, or Pontiac customer service at 1-800-762-2737. Toyota's numbers for

  • 16V858000 Nov 2016 Structure / Body / Door

    Defect. Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2011-2016 Toyota Sienna minivans manufactured January 4, 2010, to August 12, 2016. If the power sliding door is unable to be opened when commanded, such as if the door is frozen shut, the door may subsequently open unexpectedly, possibly while the vehicle is moving.

    Risk. If door opens while the vehicle is moving, there would be an increased risk of injury to the vehicle occupants.

    Remedy. Toyota will notify owners, and dealers will replace the junction block, rear sliding door wire harnesses, and install two sub wire harnesses, free of charge. The recall began on July 28, 2017. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is G04.

  • 13V123000 Apr 2013 Equipment / Other / Labels

    Defect. Southeast Toyota is recalling certain model year 2008 and 2010-2013 Toyota Tundra, 2010-2012 Rav4, 2012 Toyota Sequoia, 2010-2011 Toyota Corolla, 2010-2011 Toyota Camry and Camry Hybrid, 2010-2013 Toyota Highlander and Highlander Hybrid, 2010-2013 Toyota FJ Cruiser, 2011 Toyota Land Cruiser, 2010-2013 Toyota Venza, 2010-2011 Toyota 4Runner, 2010-2013 Toyota Tacoma, 2011-2012 Toyota Sienna, 2012 Toyota Prius, 2013 Scion FR-S, 2011 Scion XD, 2011 Scion XB, and 2012 Scion TC vehicles. These vehicles were sold with labels that were outside the allowable one percent of accuracy of actual weight ad

    Risk. An inaccurate label could lead to owners overloading their vehicles and tires. An overloaded vehicle can result in a tire failure which may result in a vehicle crash, personal injury, or property damage.

    Remedy. Southeast Toyota will notify owners and provide a corrected label with instructions concerning its installation. A small group of the affected vehicles will need additonal remedies which are still being developed. The recall began on May 28, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.

  • 13V014000 Jan 2013 Air Bags / Frontal / Sensor/Control Module-Inactive

    Defect. Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger se

    Risk. If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.

    Remedy. Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.

  • 12V120000 Mar 2012 Equipment / Electrical

    Defect. GULF STATES TOYOTA IS RECALLING CERTAIN MODEL YEAR 2012 4RUNNER AND SIENNA VEHICLES, EQUIPPED WITH NON-ORIGINAL EQUIPMENT REMOTE ENGINE STARTERS. A MALFUNCTION IN THE AUDIOVOX ELECTRONICS BRAND REMOTE ENGINE STARTER MODULE CAN PREVENT NORMAL COMMUNICATION OF THE VEHICLE’S CONTROLLER AREA NETWORK (CAN).

    Risk. IF THIS CONDITION OCCURS, ANTILOCK BRAKING AND STABILITY CONTROL MAY BE LOST, INCREASING THE RISK OF A CRASH. DRIVERS SHOULD RECEIVE DASHBOARD WARNING LIGHTS WARNING THEM OF A MALFUNCTION.

    Remedy. GULF STATES TOYOTA WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE REMOTE ENGINE STARTER WITH A NEW ONE FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JUNE 4, 2012. OWNERS MAY CONTACT TOYOTA AT 1-800-444-1074.

  • 11V560000 Nov 2011 Equipment / Other / Labels

    Defect. TOYOTA IS RECALLING CERTAIN MODEL YEAR 2011 THROUGH 2012 SIENNA VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NUMBER 110, "TIRE SELECTIONS AND RIMS." THESE VEHICLES DO NOT MEET THE REQUIREMENT FOR DISPLAYING THE CORRECT VEHICLE CAPACITY WEIGHT AS THE RATED LOAD FOR THE COMBINATION OF CARGO AND OCCUPANTS.

    Risk. INCORRECT INFORMATION ON THE VEHICLE PLACARD MAY LEAD TO TIRE OVERLOADING AND POSSIBLY CAUSE TIRE FAILURE INCREASING THE RISK OF A CRASH.

    Remedy. TOYOTA WILL NOTIFY OWNERS, AND WILL PROVIDE A REMEDY WHEN IT IS AVAILABLE. TOYOTA WILL MAIL OUT A CORRECTED PLACARD TO CUSTOMERS ALONG WITH REVISED OWNER MANUAL INFORMATION. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JUNE 27, 2013. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.

NHTSA investigations

StatusSubjectOpenedClosed
OpenDesiccated air bag inflator rupture2021–

Manufacturer communications 372

Toyota filed 372 service communications for this car with NHTSA.

  • Charging system inoperative
  • Condition where a rattle or squeak type noise
  • Warranty Policy Bulletin: Toyota has received reports of customer concerns in which the power…

Crash ratings by version

VersionOverallFrontSideRollover
Toyota Sienna VAN AWD★★★★☆★★★★☆★★★★★★★★★☆
Toyota Sienna VAN FWD★★★★☆★★★★☆★★★★★★★★★☆

Safety equipment

Electronic stabilityForward collision warningLane departure warning
StandardNoNo

Nearby model years

YearLemon IndexComplaintsSoldTop system
2009594284,064Body structure
2010505498,337Body structure
2011132171111,429Body structure
20123848114,725Electrical
20133450121,117Body structure
20145575124,502Body structure
201599132137,497Body structure

Sources: NHTSA complaints, recalls, investigations and manufacturer communications; EPA fuel economy data; YouTube video titles. Complaints are owner reports, not proof of a defect.

Updated

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