The Lemon IndexAll cars · Toyota Avalon · 2021
2021 Toyota Avalon. Advanced data.
The raw numbers: engines, recall campaign numbers, failure mileage and manufacturer communications.
Failure mileage by system
Half of owners who gave a mileage reported the problem between 800 and 29,086 miles. Median 15,000, from 6 complaints with a mileage.
Mileage owners typed into their NHTSA complaint, all complaints for this model year. People report some problems late, so read it as a range.
Complaints by system
| System | Share of complaints |
|---|---|
| Airbags | 56% |
| Engine | 19% |
| Brakes | 12% |
| Speed control | 12% |
| Backup camera | 6% |
One complaint can name more than one system, so shares can add to more than 100%.
Severity, all complaints
| Total | Crashes | Fires | Injuries | Deaths | Tows |
|---|---|---|---|---|---|
| 16 | 2 | 0 | 0 | 0 | 2 |
As reported by owners to NHTSA. Not verified.
Recall campaigns 2
23V865000 Dec 2023 Air Bags / Sensor / Occupant Classification
Defect. Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.
Risk. An air bag that does not deploy during a crash increases the risk of injury.
Remedy. Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be mailed in phases through January 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB15/23TA15 Le
20V734000 Nov 2020 Air Bags / Frontal
Defect. Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Toyota Avalon and 2020 Avalon Hybrid, RAV4, and RAV4 Hybrid vehicles. Breakaway pins within the steering column, designed to absorb energy and reduce injury during a crash, could have been damaged during production, possibly affecting the performance of the driver's air bag in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk. In the event of a crash, an air bag that does not perform as designed can increase the risk of injury.
Remedy. Toyota will notify owners, and dealers will replace the steering column, free of charge. The recall began December 18, 2020. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 20TB17/20TA17.
Crash ratings by version
| Version | Overall | Front | Side | Rollover |
|---|---|---|---|---|
| Toyota AVALON 4 DR AWD | ★★★★★ | ★★★★☆ | ★★★★★ | ★★★★☆ |
| Toyota AVALON 4 DR FWD | ★★★★★ | ★★★★☆ | ★★★★★ | ★★★★☆ |
| Toyota AVALON HYBRID 4 DR FWD | ★★★★★ | ★★★★☆ | ★★★★★ | ★★★★☆ |
Engines and drivetrains 3
| Engine | Transmission | Drive | City / hwy / combined | Fuel | Fuel cost/yr |
|---|---|---|---|---|---|
| 2.5L 4-cyl | Auto (S8) | AWD | 25 / 34 / 28 | Regular | $2,200 |
| 2.5L 4-cyl hybrid | Auto (AV-S6) | FWD | 43 / 43 / 43 | Regular | $1,450 |
| 3.5L 6-cyl | Auto (S8) | FWD | 22 / 32 / 26 | Regular | $2,400 |
EPA test versions for this model year. Fuel cost is the EPA's current estimate, not the price in that year.
YouTube repair topics
200 videos about the 2019–2022 Toyota Avalon, 30.5M views.
| Topic | Videos | Views |
|---|---|---|
| Intake, EGR & engine sensors | 1 | 85K |
| Oil changes & service | 2 | 28K |
| Gauges, lights & wiring | 2 | 26K |
| Infotainment, battery & electrical | 1 | 20K |
| Heat, A/C & blend door | 1 | 14K |
| No-start: theft light, key & ignition | 1 | 6K |
Nearby model years
Sources: NHTSA complaints, recalls, investigations and manufacturer communications; EPA fuel economy data; YouTube video titles. Complaints are owner reports, not proof of a defect.
Updated · Free to use with credit: Source: The Lemon Index (lemonindex.com)
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