The Lemon Index

All cars · Toyota Avalon · 2002

2002 Toyota Avalon. Advanced data.

The raw numbers: engines, recall campaign numbers, failure mileage and manufacturer communications.

Lemon Index41100 = average car
Complaints31NHTSA, first 3 years
Sold69,029U.S. model year
Per 100K sold45complaints
Year rank#3 of 19#1 = fewest complaints

Engines and drivetrains 1

EngineTransmissionDriveCity / hwy / combinedFuelFuel cost/yr
3.0L 6-cylAuto 4-spdFWD19 / 27 / 22Regular$2,850

EPA test versions for this model year. Fuel cost is the EPA's current estimate, not the price in that year.

Failure mileage by system

Half of owners who gave a mileage reported the problem between 46,200 and 148,200 miles. Median 91,000, from 76 complaints with a mileage.

SystemMedianMiddle halfComplaints
Airbags159,50064,500–172,50021
Speed control83,60047,900–126,00018
Steering92,00038,600–141,50013
Brakes94,00046,000–110,3007
Engine72,40028,000–142,6005

Mileage owners typed into their NHTSA complaint, all complaints for this model year. People report some problems late, so read it as a range.

Complaints by system

SystemShare of complaints
Tires19%
Airbags16%
Speed control10%
Visibility10%
Brakes10%

One complaint can name more than one system, so shares can add to more than 100%.

Severity, all complaints

TotalCrashesFiresInjuriesDeathsTows
1163221302

As reported by owners to NHTSA. Not verified.

Recall campaigns 1

  • 10V345000 Jul 2010 Steering

    Defect. TOYOTA IS RECALLING CERTAIN MODEL YEAR 2000-2004 AVALON VEHICLES. DUE TO IMPROPER CASTING OF THE STEERING LOCK BAR, THERE IS A POSSIBILITY THAT A MINUTE CRACK MAY DEVELOP ON THE SURFACE OF THE LOCK BAR. SUCH A CRACK MAY EXPAND OVER A LONG PERIOD OF REPEATED LOCK AND UNLOCK OPERATIONS, AND EVENTUALLY THE LOCK BAR COULD BREAK.

    Risk. SHOULD THE STEERING LOCK BAR BREAK, THE STEERING WHEEL WOULD LOCK AND THE DRIVER WOULD LOSE THE ABILITY TO STEER THE VEHICLE, INCREASING THE RISK OF A CRASH.

    Remedy. DEALERS WILL REPLACE THE STEERING INTERLOCK DEVICE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 7, 2010. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.

Manufacturer communications 109

Toyota filed 109 service communications for this car with NHTSA.

  • Accelerator pedal sensor assembly information regarding the inspection, removal, and…
  • The purpose of this service bulletin is to provide information regarding the installation of…
  • The purpose of this bulletin is to provide precautions to follow when installing an automatic

Safety equipment

Electronic stabilityForward collision warningLane departure warning
OptionalNoNo

Nearby model years

YearLemon IndexComplaintsSoldTop system
20007081104,078Visibility
2001777483,005Visibility
2002413169,029Tires
2003622950,911Speed control
2004–1836,460Steering
20051006695,318Speed control

Sources: NHTSA complaints, recalls, investigations and manufacturer communications; EPA fuel economy data; YouTube video titles. Complaints are owner reports, not proof of a defect.

Updated

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