The Lemon Index2020 Subaru Crosstrek.
The 2020 Subaru Crosstrek is one of the most reliable years by owner complaints: 52 complaints in its first 3 years and a Lemon Index of 46, where 100 is the average car. Owners complain most about wipers & visibility, it has 0 recalls, and it gets 25 to 35 mpg combined. The best Subaru Crosstrek year is 2022.
Before you buy. What matters most for this car.
How serious. Out of 69 owner complaints, owners reported:
Every Subaru Crosstrek year. 2020 is highlighted. Lower is better.
What owners complain about most. From owner complaints to the government.
Share of this year's owner complaints filed with NHTSA, not the share of cars that break. One complaint can name more than one area.
When owners reported problems. From owner complaints to the government.
Most owners who filed a complaint with NHTSA had 1K to 12K miles on the car (31 complaints listed the miles). This shows when people who had a problem reported it, not the odds that your car will have it.
- wipers & visibility complaints mostly came at 1K–8K miles
Recalls 0
No safety recalls on record.
Recall repairs are free at any dealer. A recall only matters if it's still open on that exact car, so check its VIN.
Problems Subaru told dealers about
Subaru sent dealers 406 repair notes for this car. The ones about its biggest problems:
- This Service Information Bulletin is in response to several battery sensor replacements resulting
- This service information bulletin provides important information regarding diagnosis and…
Ask a seller or mechanic if these were done. Some are free under warranty or a special program.
Safety
Crash test details
| Version | Overall | Front | Side | Rollover |
|---|---|---|---|---|
| Subaru Crosstrek SW AWD | ★★★★★ | ★★★★☆ | ★★★★★ | ★★★★☆ |
| Subaru Crosstrek Hybrid SW AWD | not rated | not rated | not rated | not rated |
Fuel cost and engines
About $1850–2550 a year in fuel (EPA estimate). Engines: 2.0L 4-cyl.
In owners' words
Windshield defective/easily damaged. Minor roadway pebble created a pit. Seems to be an issue with many Subarus.
2020 Subaru Crosstrek owner · NHTSA complaint 11451908
More owner reports
Driver side rear door window exploded while driving. Shattering was unexpected. No rocks were heading that way and car is only 1.5 years old.
NHTSA complaint 11436521
I bought my 2020 Subaru Crosstrek in may of 2020. The windshield is up to two cracks. I had the first filled through my insurance company and I just discovered the second today. Both cracks happens while driving on the interstate.
NHTSA complaint 11399818
Quick answers
Is the 2020 Subaru Crosstrek reliable?
Yes, it is one of the most reliable by government complaints. It drew 2.2× fewer complaints than average filed with NHTSA in its first 3 years, per car sold (Lemon Index 46; 100 is average, lower is better). The best Subaru Crosstrek year by this measure is 2022.
What are the most common 2020 Subaru Crosstrek problems?
In owner complaints to the government, the parts named most are wipers & visibility (56%), electrical (10%) and visibility (8%). That is the share of complaints, not the share of cars that break.
How many recalls does the 2020 Subaru Crosstrek have?
None: NHTSA has no safety recalls on record for it.
What gas mileage does the 2020 Subaru Crosstrek get?
25 to 35 mpg combined, depending on the engine (EPA estimate).
Is the 2020 Subaru Crosstrek safe?
NHTSA gave it 5 out of 5 stars overall in its best tested version. Ratings differ by body style, and the full table is on the advanced page.
At what mileage do 2020 Subaru Crosstrek problems start?
Half of the owners who gave a mileage reported the problem between 1,900 and 12,200 miles. The middle report was at 5,200 miles, from 31 complaints.
Does the 2020 Subaru Crosstrek have transmission problems?
Transmission and drivetrain issues make up 6% of its owner complaints.
How much does the 2020 Subaru Crosstrek cost in fuel a year?
About $1850 to $2550 a year, by the EPA's current estimate.
What engines does the 2020 Subaru Crosstrek have?
2.0L 4-cyl.
What Subaru Crosstrek year is better than the 2020?
By owner complaints per car sold, the best recent years are 2022, 2013 and 2014.
Lemon Index = safety complaints filed with the U.S. government (NHTSA) in a car's first 3 years, per car sold, against the average car of the same model year. 100 is average; lower is better. A complaint is an owner's report, not a confirmed defect. How it works