The Lemon Index

All cars · Nissan Murano · 2020

2020 Nissan Murano. Advanced data.

The raw numbers: engines, recall campaign numbers, failure mileage and manufacturer communications.

Lemon Index51100 = average car
Complaints28NHTSA, first 3 years
Sold58,255U.S. model year
Per 100K sold48complaints
Year rank#8 of 19#1 = fewest complaints

Engines and drivetrains 2

EngineTransmissionDriveCity / hwy / combinedFuelFuel cost/yr
3.5L 6-cylAuto (AV-S7)FWD20 / 28 / 23Regular$2,700
3.5L 6-cylAuto (AV-S7)AWD20 / 28 / 23Regular$2,700

EPA test versions for this model year. Fuel cost is the EPA's current estimate, not the price in that year.

Failure mileage by system

Half of owners who gave a mileage reported the problem between 300 and 34,000 miles. Median 8,200, from 11 complaints with a mileage.

SystemMedianMiddle halfComplaints
Automatic emergency braking9,5004,800–26,0005

Mileage owners typed into their NHTSA complaint, all complaints for this model year. People report some problems late, so read it as a range.

Complaints by system

SystemShare of complaints
Automatic emergency braking54%
Brakes14%
Wipers & visibility7%
Transmission & drivetrain7%
Body structure4%

One complaint can name more than one system, so shares can add to more than 100%.

Severity, all complaints

TotalCrashesFiresInjuriesDeathsTows
4410201

As reported by owners to NHTSA. Not verified.

Recall campaigns 2

  • 21V402000 May 2021 Suspension / Rear / Axle / Spindle

    Defect. Nissan North America, Inc. (Nissan) is recalling certain 2020 Nissan Murano, INFINITI QX60, 2021 Nissan GT-R, INFINITI QX50, and Q50 vehicles. The front steering knuckle or rear axle housing may have insufficient strength due to improper heat-treatment.

    Risk. The steering knuckle or rear axle could deform upon impact, such as from hitting a curb, resulting in a loss of steering control, or possible wheel separation. Both of these conditions can increase the risk of a crash.

    Remedy. Dealers will inspect and replace the front steering knuckle and rear axle housing, as necessary, free of charge. Owner notification letters were mailed July 26, 2021. Nissan owners may contact customer service at 1-800-867-7669. INFINITI owners may contact customer service at 1-800-662-6200.

  • 21V170000 Mar 2021 Steering / Linkages

    Defect. Nissan North America, Inc. (Nissan) is recalling certain 2020 Nissan Murano vehicles. The left and/or right-hand transverse link may not have been manufactured correctly, which could result in it separating from the ball joint.

    Risk. Ball joint separation can cause a loss of vehicle control, and increase the risk of a crash.

    Remedy. Nissan will notify owners, and dealers will inspect the transverse link's lot codes, and if necessary, replace them and perform a vehicle alignment, free of charge. Owner notification letters were mailed on May 6, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is PC797.

Manufacturer communications 129

Nissan filed 129 service communications for this car with NHTSA.

  • Service information for brake switch adjustment for dtc c1142 and/or c1116 stored service…
  • FLUID LEAK CAUSED BY TRANSFER ASSEMBLY RIGHT SIDE DRIVE SHAFT SEAL This bulletin has been amended
  • AEB WARNING LIGHT BLINKING This bulletin has been amended

Crash ratings by version

VersionOverallFrontSideRollover
Nissan Murano SUV AWD★★★★★★★★★★★★★★★★★★★☆
Nissan Murano SUV FWD★★★★★★★★★★★★★★★★★★★☆

Safety equipment

Electronic stabilityForward collision warningLane departure warning
StandardStandardOptional

Nearby model years

YearLemon IndexComplaintsSoldTop system
2017826976,732Speed control
2018927883,547Speed control
2019322468,361Automatic emergency braking
2020512858,255Automatic emergency braking
202119946,117Automatic emergency braking
20229430,074Body structure
2023–831,137Brakes

Sources: NHTSA complaints, recalls, investigations and manufacturer communications; EPA fuel economy data; YouTube video titles. Complaints are owner reports, not proof of a defect.

Updated

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