The Lemon Index

All cars · Mercedes-Benz M/GLE · 2002

2002 Mercedes-Benz M/GLE. Advanced data.

The raw numbers: engines, recall campaign numbers, failure mileage and manufacturer communications.

Lemon Index50100 = average car
Complaints21NHTSA, first 3 years
Sold39,679U.S. model year
Per 100K sold53complaints
Year rank#10 of 18#1 = fewest complaints

Failure mileage by system

Half of owners who gave a mileage reported the problem between 47,000 and 117,000 miles. Median 89,700, from 91 complaints with a mileage.

SystemMedianMiddle halfComplaints
Steering95,00062,000–135,30023
Electrical75,80029,000–118,80016
Brakes137,000102,900–180,80014
Brakes36,00012,200–75,20012
Speed control110,50088,000–118,20011

Mileage owners typed into their NHTSA complaint, all complaints for this model year. People report some problems late, so read it as a range.

Complaints by system

SystemShare of complaints
Steering29%
Brakes24%
Suspension14%
Visibility10%
Transmission & drivetrain10%

One complaint can name more than one system, so shares can add to more than 100%.

Severity, all complaints

TotalCrashesFiresInjuriesDeathsTows
12258604

As reported by owners to NHTSA. Not verified.

Recall campaigns 1

  • 01V290000 Sep 2001 Suspension / Front / Control Arm / Upper Arm

    Defect. VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE LEFT FRONT UPPER CONTROL ARM MAY NOT MEET THE SPECIFIED STRENGTH REQUIREMENTS.

    Risk. THE CONTROL ARM COULD FAIL, INCREASING THE RISK OF A CRASH.

    Remedy. DEALERS WILL REPLACE THE LEFT FRONT UPPER CONTROL ARM. OWNER NOTIFICATION BEGAN SEPTEMBER 29, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT MERCEDES-BENZ AT 1-800-367-6372.

NHTSA investigations

StatusSubjectOpenedClosed
ClosedBrake lamp switch failure.20102011
ClosedBrake line chafe20082009
ClosedBrake line rupture20082008

Manufacturer communications 65

Mercedes-Benz filed 65 service communications for this car with NHTSA.

  • Flow noises from area of power steering pump and/or foaming of power steering oil in reservoir
  • Rattling/thumping noise on rough roads and/or knocking noise when moving steering in both…
  • Rattling/thumping noises from the area of the steering on rough roads or when driving over road

Nearby model years

YearLemon IndexComplaintsSoldTop system
2001994845,655Steering
2002502139,679Steering
2003882430,017Seats
2004–1625,681Brakes
2005–1134,959Engine

Sources: NHTSA complaints, recalls, investigations and manufacturer communications; EPA fuel economy data; YouTube video titles. Complaints are owner reports, not proof of a defect.

Updated

Free to use with credit: Source: The Lemon Index (lemonindex.com). Get the data