The Lemon Index

All cars · Mercedes-Benz E-Class

2014 Mercedes-Benz E-Class.

The 2014 Mercedes-Benz E-Class is better than average by owner complaints: 48 complaints in its first 3 years and a Lemon Index of 64, where 100 is the average car. Owners complain most about wheels, it has 8 recalls, and it gets 22 to 24 mpg combined. The best Mercedes-Benz E-Class year is 2011.

64Lemon Index · 100 = average car

Better than average. 1.6× fewer complaints than average.

Best year 2011 · Worst year 2003

Mercedes-Benz E-Class
Photo shows a 2017 Mercedes-Benz E-Class. MARIA CLARISSA FIONALITA, Wikimedia Commons · CC BY 2.0 · background removed

Before you buy. What matters most for this car.

Owner complaints48first 3 years
Fuel economy22–24 mpgcombined, EPA
Crash test★★★★☆NHTSA overall

How serious. Out of 302 owner complaints, owners reported:

11crashes
7injuries
15fires
9tows

What owners complain about most. From owner complaints to the government.

wheels15%
engine15%
body structure12%
tires12%
electrical12%

Share of this year's owner complaints filed with NHTSA, not the share of cars that break. One complaint can name more than one area.

Transmission problems in every Mercedes-Benz E-Class year →

When owners reported problems. From owner complaints to the government.

half by 46K
0K50K100K150K200K

Most owners who filed a complaint with NHTSA had 12K to 75K miles on the car (111 complaints listed the miles). This shows when people who had a problem reported it, not the odds that your car will have it.

  • electrical complaints mostly came at 29K–59K miles
  • steering complaints mostly came at 20K–65K miles

Recalls 8

  • airbags 2021

    An incorrect front passenger air bag may have been installed during a prior repair.

  • communication 2019

    For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf.

  • airbags 2019

    An inflator explosion may result in sharp metal fragments striking the passenger or other occupants resulting in serious injury or death.

Show all 8 recalls
  • airbags 2017

    If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.

  • electrical 2017

    If the air bags do not deploy as intended in the event of a crash, there would be an increased risk of injury in the event of a crash.

  • steering 2016

    The affected vehicles use an electric power steering system that may have improperly soldered contacts inside the control unit, potentially resulting in the power steering system deactivating while driving.

  • fuel system, gasoline 2015

    If the fuel feed line has the incorrect flare fitting, the connection between the fuel hose and the fuel feed line might develop a leak or may completely disconnect. Leaking fuel in the presence of an ignition source inc…

  • body structure 2015

    If the rubber seal falls into the engine compartment, it may contact parts of the exhaust system, increasing the risk of a fire.

Recall repairs are free at any dealer. A recall only matters if it's still open on that exact car, so check its VIN.

Check a VIN for open recalls

Problems Mercedes-Benz told dealers about

Mercedes-Benz sent dealers 150 repair notes for this car. The ones about its biggest problems:

  • Xentry (mercedes): on some vehicles, the ready led lights up, only, the parktronic system…
  • Xentry( mercedes): blind spot inoperative
  • Xentry (mercedes): control units installed, under driver/front passenger seat, has water…

Ask a seller or mechanic if these were done. Some are free under warranty or a special program.

Government investigations

  • OpenDesiccated air bag inflator rupture2021
  • ClosedRear brake line failure2020

NHTSA looks into a problem when enough owners report it. Many end in a recall.

Safety

Stability controlStandard
Collision warningStandard
Lane departure warningOptional
NHTSA front crash test of the 2014 Mercedes-Benz E-Class
Front crash test · NHTSA
Crash test details
VersionOverallFrontSideRollover
Mercedes-Benz E-CLASS SW 4WD★★★★☆★★★★☆★★★★★★★★★★
Mercedes-Benz E-CLASS SW RWD★★★★☆★★★★☆★★★★★★★★★★
Mercedes-Benz E-CLASS 2 DR 4WDnot ratednot ratednot ratednot rated
Mercedes-Benz E-CLASS 2 DR RWDnot ratednot ratednot ratednot rated
Mercedes-Benz E-Class 4 DR AWD★★★★☆★★★★☆★★★★★★★★★★
Mercedes-Benz E-Class 4 DR RWD★★★★☆★★★★☆★★★★★★★★★★
Fuel cost and engines

About $3300–3600 a year in fuel (EPA estimate). Engines: 3.5L 6-cyl.

In owners' words

Hit pot hole on hwy 216 near abernant , al and busted 2 tires and knocked front end out of alignment. The bill to fix the car was $796.00 . I drive a 2014 mercedes benz e350.

2014 Mercedes-Benz E-Class owner · NHTSA complaint 10627008

Quick answers

Is the 2014 Mercedes-Benz E-Class reliable?

Yes, better than average by government complaints. It drew 1.6× fewer complaints than average filed with NHTSA in its first 3 years, per car sold (Lemon Index 64; 100 is average, lower is better). The best Mercedes-Benz E-Class year by this measure is 2011.

What are the most common 2014 Mercedes-Benz E-Class problems?

In owner complaints to the government, the parts named most are wheels (15%), engine (15%) and body structure (12%). That is the share of complaints, not the share of cars that break.

How many recalls does the 2014 Mercedes-Benz E-Class have?

8 safety recalls (latest: airbags). Recall repairs are free at any dealer; check a specific car's VIN at nhtsa.gov/recalls.

What gas mileage does the 2014 Mercedes-Benz E-Class get?

22 to 24 mpg combined, depending on the engine (EPA estimate).

Is the 2014 Mercedes-Benz E-Class safe?

NHTSA gave it 4 out of 5 stars overall in its best tested version. Ratings differ by body style, and the full table is on the advanced page.

At what mileage do 2014 Mercedes-Benz E-Class problems start?

Half of the owners who gave a mileage reported the problem between 12,400 and 75,000 miles. The middle report was at 46,000 miles, from 111 complaints.

Does the 2014 Mercedes-Benz E-Class have transmission problems?

Transmission and drivetrain issues aren't among its top 5 complaint areas.

How much does the 2014 Mercedes-Benz E-Class cost in fuel a year?

About $3300 to $3600 a year, by the EPA's current estimate.

What engines does the 2014 Mercedes-Benz E-Class have?

3.5L 6-cyl.

What Mercedes-Benz E-Class year is better than the 2014?

By owner complaints per car sold, the best recent years are 2011, 2012 and 2013.

Lemon Index = safety complaints filed with the U.S. government (NHTSA) in a car's first 3 years, per car sold, against the average car of the same model year. 100 is average; lower is better. A complaint is an owner's report, not a confirmed defect. How it works

Updated

Free to use with credit: Source: The Lemon Index (lemonindex.com). Get the data