The Lemon Index

All cars · Mazda3 · 2020

2020 Mazda3. Advanced data.

The raw numbers: engines, recall campaign numbers, failure mileage and manufacturer communications.

Lemon Index69100 = average car
Complaints24NHTSA, first 3 years
Sold33,608U.S. model year
Per 100K sold71complaints
Year rank#12 of 19#1 = fewest complaints

Failure mileage by system

Half of owners who gave a mileage reported the problem between 1,500 and 9,200 miles. Median 2,000, from 6 complaints with a mileage.

Mileage owners typed into their NHTSA complaint, all complaints for this model year. People report some problems late, so read it as a range.

Complaints by system

SystemShare of complaints
Automatic emergency braking100%
Steering8%
Brakes8%
Electrical8%
Lane assist8%

One complaint can name more than one system, so shares can add to more than 100%.

Severity, all complaints

TotalCrashesFiresInjuriesDeathsTows
3200000

As reported by owners to NHTSA. Not verified.

Recall campaigns 2

  • 20V346000 Jun 2020 Service Brakes, Hydraulic / Foundation Components / Disc / Caliper

    Defect. Mazda North American Operations (Mazda) is recalling certain 2020 CX-30 and Mazda3 vehicles. The front brake caliper mounting bolts may not have been tightened properly during assembly, possibly allowing the calipers to loosen.

    Risk. Loose brake calipers can reduce braking performance or interfere with wheel rotation, affecting vehicle handling. Either of these scenarios can increase the risk of a crash.

    Remedy. Mazda will notify owners, and dealers will inspect the front brake caliper bolts, tightening them as necessary. If bolts are missing, the affected brake caliper will be replaced. Repairs will be performed free of charge. The recall began July 24, 2020. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda's number for this recall is 4420F.

  • 19V907000 Dec 2019 Forward Collision Avoidance / Automatic Emergency Braking

    Defect. Mazda North American Operations (Mazda) is recalling certain 2019-2020 Mazda3 vehicles. The Smart Brake System (SBS) can falsely detect an obstacle while driving, activating the automatic emergency braking system and suddenly stopping the vehicle.

    Risk. Stopping the vehicle unexpectedly increases the risk of a crash.

    Remedy. Mazda will notify owners, and dealers will update the SBS software. In addition, vehicles with certain production dates will receive an instrument cluster software update or replacement and a replacement owner's manual. These repairs will be performed free of charge. The recall began February 14, 2020. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda's number for t

Manufacturer communications 726

Mazda3 filed 726 service communications for this car with NHTSA.

  • On some vehicles, the Commander switch might be inoperative
  • Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging
  • All of the following when turning the ignition ON under hot weather conditions

Crash ratings by version

VersionOverallFrontSideRollover
Mazda Mazda2 5 HB FWD★★★★★★★★★★★★★★★★★★★☆
Mazda Mazda3 5 HB AWD★★★★★★★★★★★★★★★★★★★★
Mazda Mazda3 4 DR AWD★★★★★★★★★★★★★★★★★★★★
Mazda Mazda3 5 HB FWD★★★★★★★★★★★★★★★★★★★★
Mazda Mazda3 4 DR FWD★★★★★★★★★★★★★★★★★★★★

Safety equipment

Electronic stabilityForward collision warningLane departure warning
StandardStandardStandard

Nearby model years

YearLemon IndexComplaintsSoldTop system
2017332875,018Body structure
2018362564,638Wipers & visibility
2019965450,741Brakes
2020692433,608Automatic emergency braking
20211134137,653Engine
2022622327,767Airbags
2023–1230,531Transmission & drivetrain

Sources: NHTSA complaints, recalls, investigations and manufacturer communications; EPA fuel economy data; YouTube video titles. Complaints are owner reports, not proof of a defect.

Updated

Free to use with credit: Source: The Lemon Index (lemonindex.com). Get the data