The Lemon Index

All cars · Mazda3 · 2011

2011 Mazda3. Advanced data.

The raw numbers: engines, recall campaign numbers, failure mileage and manufacturer communications.

Lemon Index30100 = average car
Complaints37NHTSA, first 3 years
Sold102,417U.S. model year
Per 100K sold36complaints
Year rank#1 of 19#1 = fewest complaints

Failure mileage by system

Half of owners who gave a mileage reported the problem between 22,000 and 85,000 miles. Median 45,100, from 95 complaints with a mileage.

SystemMedianMiddle halfComplaints
Airbags70,20024,000–101,20018
Seats72,00046,400–100,00012
Electrical60,00020,000–134,5009
Steering65,00020,000–88,80011
Body structure68,00048,000–98,0007

Mileage owners typed into their NHTSA complaint, all complaints for this model year. People report some problems late, so read it as a range.

Complaints by system

SystemShare of complaints
Transmission & drivetrain24%
Tires14%
Suspension11%
Steering11%
Seat belts11%

One complaint can name more than one system, so shares can add to more than 100%.

Severity, all complaints

TotalCrashesFiresInjuriesDeathsTows
132122806

As reported by owners to NHTSA. Not verified.

Recall campaigns 2

  • 17V082000 Feb 2017 Seats

    Defect. Mazda North American Operations (Mazda) is recalling certain 2011 Mazda2 and 2010-2011 Mazda3 and Mazdaspeed3 vehicles equipped with a manual seat lifter. In the affected vehicles, the seat height adjustment lifter links may break or detach from the seat frame and the seat angle may incline causing the driver to not be able to maintain an appropriate driving position.

    Risk. If the driver cannot maintain an appropriate driving position, there is an increased risk of a crash.

    Remedy. Mazda will notify owners, and dealers will inspect the seat lifter links and install a reinforcement bracket to the lifter links, or replace the entire seat adjuster unit, free of charge. The recall began April 7, 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 0917B.

  • 16V644000 Sep 2016 Structure / Body / Hatchback/Liftgate

    Defect. Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15, 2011, to December 26, 2015. On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly.

    Risk. If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.

    Remedy. Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9916H.

NHTSA investigations

StatusSubjectOpenedClosed
OpenDesiccated air bag inflator rupture2021–

Manufacturer communications 284

Mazda3 filed 284 service communications for this car with NHTSA.

  • Some customers may complain of signs of oil on the struts or shock absorbers
  • Squeak noise from the engine compartment when the vehicle starts moving and/or

Crash ratings by version

VersionOverallFrontSideRollover
Mazda Mazda2 5 HB FWDnot ratednot ratednot ratednot rated
Mazda Mazda3 5 HB FWD★★★★☆★★★★★★★☆☆☆★★★★☆
Mazda Mazda3 4 DR FWD★★★★☆★★★★★★★☆☆☆★★★★☆

Safety equipment

Electronic stabilityForward collision warningLane departure warning
StandardNoNo

Nearby model years

YearLemon IndexComplaintsSoldTop system
2008151164109,957Steering
2009896996,466Steering
2010107126106,353Tires
20113037102,417Transmission & drivetrain
20126283123,361Transmission & drivetrain
20133143104,713Electrical
20143844104,985Electrical

Sources: NHTSA complaints, recalls, investigations and manufacturer communications; EPA fuel economy data; YouTube video titles. Complaints are owner reports, not proof of a defect.

Updated

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