The Lemon Index

All cars · Mazda CX-9 · 2014

2014 Mazda CX-9. Advanced data.

The raw numbers: engines, recall campaign numbers, failure mileage and manufacturer communications.

Lemon Index–100 = average car
Complaints16NHTSA, first 3 years

Failure mileage by system

Half of owners who gave a mileage reported the problem between 3,000 and 15,000 miles. Median 8,133, from 9 complaints with a mileage.

Mileage owners typed into their NHTSA complaint, all complaints for this model year. People report some problems late, so read it as a range.

Complaints by system

SystemShare of complaints
Visibility12%
Body structure12%
Fuel system12%
Seats12%
Brakes12%

One complaint can name more than one system, so shares can add to more than 100%.

Severity, all complaints

TotalCrashesFiresInjuriesDeathsTows
1610000

As reported by owners to NHTSA. Not verified.

Recall campaigns 3

  • 18V717000 Oct 2018 Air Bags / Frontal / Passenger Side / Inflator Module

    Defect. Mazda North American Operations (Mazda) is recalling certain 2014-2015 Mazda CX-9 vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, unless covered in "Zone A," Mazda is recalling certain 2011-2013 Mazda6, 2011-2012 CX-7, and 2011-2015 CX-9 sold, or ever registered in the states of Arizona, Arkansas, Delaware, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebra

    Risk. An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

    Remedy. Mazda will notify owners, and dealers will replace the front passenger air bag inflator with an alternate inflator, free of charge. The recall began November 9, 2018. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda's number for this recall is 1317F.

  • 16V203000 Apr 2016 Steering

    Defect. Mazda North American Operations (Mazda) is recalling certain model year 2016 CX-3 vehicles manufactured June 1, 2015, to December 2, 2015, 2013-2014 Mazda2 vehicles manufactured July 3, 2013, to August 8, 2014, 2014-2016 CX-5 vehicles manufactured January 19, 2013, to December 2, 2015, and 2013-2015 CX-9 vehicles manufactured December 6, 2012, to July 31, 2015. The lower mounting nuts and bolts that attach the front strut assembly to the steering knuckle may loosen, allowing the steering knuckle to separate.

    Risk. If the steering knuckle separates from the strut assembly, it can cause a loss of steering control, increasing the risk of a crash.

    Remedy. Mazda will notify owners, and dealers will inspect the lower mounting nuts and bolts that secure the front strut assembly to the steering knuckle. If the bolts are loose, they will be replaced and then correctly tightened, free of charge. The recall is expected to begin May 20, 2016. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9316D.

  • 15V451000 Jul 2015 Suspension / Front / Control Arm / Lower Ball Joint

    Defect. Mazda North American Operations (Mazda) is recalling certain model year 2007-2014 CX-9 vehicles manufactured October 24, 2006, to December 28, 2013. The affected vehicles have front suspension ball joints that may corrode from water leaking into the fitting.

    Risk. Over time, the ball joint corrosion may result in the front lower control arm separating from the ball joint, causing a loss of steering control and increasing the risk of a crash.

    Remedy. Mazda will notify owners, and dealers will replace both the left and right lower control arms, free of charge. The recall began on September 14, 2015. The recall will begin with model year 2007-2009 vehicles registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvani

Crash ratings by version

VersionOverallFrontSideRollover
Mazda CX-9 SUV FWD★★★★☆★★★☆☆★★★★★★★★★☆
Mazda CX-9 SUV AWD★★★★☆★★★☆☆★★★★★★★★★☆

Engines and drivetrains 2

EngineTransmissionDriveCity / hwy / combinedFuelFuel cost/yr
3.7L 6-cylAuto (S6)FWD17 / 24 / 19Regular$3,300
3.7L 6-cylAuto (S6)4WD16 / 22 / 19Regular$3,300

EPA test versions for this model year. Fuel cost is the EPA's current estimate, not the price in that year.

YouTube repair topics

200 videos about the 2007–2015 Mazda CX-9, 10.2M views.

TopicVideosViews
Infotainment, battery & electrical6358K
Heat, A/C & blend door9336K
Windows, doors & mirrors5263K
Intake, EGR & engine sensors6158K
Transmission & shifter5132K
Steering & suspension4125K
Gauges, lights & wiring496K
Brakes & ABS495K

Nearby model years

YearLemon IndexComplaintsSoldTop system
2011823334,421Brakes
20122016324,442Brakes
2013852624,628Suspension
2014–16–Visibility
2015–11–Brakes
2016–20–Brakes
201715425,828Suspension

Sources: NHTSA complaints, recalls, investigations and manufacturer communications; EPA fuel economy data; YouTube video titles. Complaints are owner reports, not proof of a defect.

Updated · Free to use with credit: Source: The Lemon Index (lemonindex.com). Get the data

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