The Lemon Index

All cars · Mazda CX-5 · 2020

2020 Mazda CX-5. Advanced data.

The raw numbers: engines, recall campaign numbers, failure mileage and manufacturer communications.

Lemon Index31100 = average car
Complaints43NHTSA, first 3 years
Sold146,420U.S. model year
Per 100K sold29complaints
Year rank#2 of 10#1 = fewest complaints

Engines and drivetrains 3

EngineTransmissionDriveCity / hwy / combinedFuelFuel cost/yr
2.5L 4-cylAuto (S6)FWD25 / 31 / 28Regular$2,200
2.5L 4-cylAuto (S6)4WD24 / 30 / 26Regular$2,400
2.5L 4-cyl turboAuto (S6)4WD22 / 27 / 24Regular$2,600

EPA test versions for this model year. Fuel cost is the EPA's current estimate, not the price in that year.

Failure mileage by system

Half of owners who gave a mileage reported the problem between 600 and 9,000 miles. Median 3,200, from 23 complaints with a mileage.

SystemMedianMiddle halfComplaints
Electrical2,700400–10,0007

Mileage owners typed into their NHTSA complaint, all complaints for this model year. People report some problems late, so read it as a range.

Complaints by system

SystemShare of complaints
Electrical23%
Brakes21%
Engine19%
Body structure12%
Automatic emergency braking9%

One complaint can name more than one system, so shares can add to more than 100%.

Severity, all complaints

TotalCrashesFiresInjuriesDeathsTows
107100607

As reported by owners to NHTSA. Not verified.

Manufacturer communications 448

Mazda filed 448 service communications for this car with NHTSA.

  • If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the…
  • Guide lines and photos to determine if fluid/oil seepage or leak is severe enough to require…
  • Some customers may complain of signs of oil on the struts or shock absorbers

Crash ratings by version

VersionOverallFrontSideRollover
Mazda CX-5 SUV AWD★★★★★★★★★★★★★★★★★★★☆
Mazda CX-5 SUV FWD★★★★★★★★★★★★★★★★★★★☆

Safety equipment

Electronic stabilityForward collision warningLane departure warning
StandardStandardStandard

Nearby model years

YearLemon IndexComplaintsSoldTop system
20173547127,563Brakes
20185584150,622Engine
20193962154,545Electrical
20203143146,420Electrical
202167109168,448Engine
20222444151,594Engine
20233464153,808Brakes

Sources: NHTSA complaints, recalls, investigations and manufacturer communications; EPA fuel economy data; YouTube video titles. Complaints are owner reports, not proof of a defect.

Updated

Free to use with credit: Source: The Lemon Index (lemonindex.com). Get the data