The Lemon IndexAll cars · Kia Sorento · 2020
2020 Kia Sorento. Advanced data.
The raw numbers: engines, recall campaign numbers, failure mileage and manufacturer communications.
Engines and drivetrains 4
| Engine | Transmission | Drive | City / hwy / combined | Fuel | Fuel cost/yr |
|---|---|---|---|---|---|
| 2.4L 4-cyl | Auto (S6) | FWD | 22 / 29 / 25 | Regular | $2,500 |
| 2.4L 4-cyl | Auto (S6) | AWD | 21 / 26 / 23 | Regular | $2,700 |
| 3.3L 6-cyl | Auto (S8) | FWD | 19 / 26 / 22 | Regular | $2,850 |
| 3.3L 6-cyl | Auto (S8) | AWD | 18 / 24 / 20 | Regular | $3,100 |
EPA test versions for this model year. Fuel cost is the EPA's current estimate, not the price in that year.
Failure mileage by system
Half of owners who gave a mileage reported the problem between 6,400 and 68,000 miles. Median 19,500, from 28 complaints with a mileage.
| System | Median | Middle half | Complaints |
|---|---|---|---|
| Engine | 61,500 | 15,400–150,300 | 6 |
| Transmission & drivetrain | 5,000 | 100–9,000 | 7 |
Mileage owners typed into their NHTSA complaint, all complaints for this model year. People report some problems late, so read it as a range.
Complaints by system
| System | Share of complaints |
|---|---|
| Transmission & drivetrain | 20% |
| Trailer hitches | 16% |
| Engine | 12% |
| Electrical | 12% |
| Brakes | 8% |
One complaint can name more than one system, so shares can add to more than 100%.
Severity, all complaints
| Total | Crashes | Fires | Injuries | Deaths | Tows |
|---|---|---|---|---|---|
| 138 | 10 | 12 | 11 | 1 | 11 |
As reported by owners to NHTSA. Not verified.
Recall campaigns 1
22V703000 Sep 2022 Trailer Hitches
Defect. Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
Risk. A fire while parked or driving can increase the risk of injury.
Remedy. Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect the vehicle, and, as necessary, replace the fuse and/or tow hitch harness module, free of charge. Owner notification letters were mailed August 11, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC249.
NHTSA investigations
| Status | Subject | Opened | Closed |
|---|---|---|---|
| Closed | Loss of motive power | 2022 | 2023 |
Manufacturer communications 92
Kia filed 92 service communications for this car with NHTSA.
- Technical service bulletin: lambda 3.3l gdi engine hesitation at high altitudes logic…
- PITSTOP - BRAKE CALIPER LEAK INSPECTION - This PITSTOP provides information related to a brake…
Crash ratings by version
| Version | Overall | Front | Side | Rollover |
|---|---|---|---|---|
| Kia Sorento SUV AWD | ★★★★★ | ★★★★★ | ★★★★★ | ★★★★☆ |
| Kia Sorento SUV FWD | ★★★★★ | ★★★★★ | ★★★★★ | ★★★★☆ |
Safety equipment
| Electronic stability | Forward collision warning | Lane departure warning |
|---|---|---|
| Standard | Optional | Optional |
YouTube repair topics
100 videos about the 2016–2020 Kia Sorento, 17.3M views.
| Topic | Videos | Views |
|---|---|---|
| Brakes & ABS | 5 | 410K |
| Infotainment, battery & electrical | 2 | 255K |
| Oil changes & service | 2 | 208K |
| Gauges, lights & wiring | 3 | 181K |
| Transmission & shifter | 1 | 130K |
| Windows, doors & mirrors | 2 | 80K |
| Spark plugs & ignition coils | 1 | 40K |
| Heat, A/C & blend door | 1 | 38K |
Nearby model years
Sources: NHTSA complaints, recalls, investigations and manufacturer communications; EPA fuel economy data; YouTube video titles. Complaints are owner reports, not proof of a defect.
Updated
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