The Lemon Index

All cars · Kia Sorento

2019 Kia Sorento.

The 2019 Kia Sorento is about average by owner complaints: 114 complaints in its first 3 years and a Lemon Index of 113, where 100 is the average car. Owners complain most about transmission & drivetrain, it has 2 recalls, and it gets 21 to 25 mpg combined. The best Kia Sorento year is 2018.

113Lemon Index · 100 = average car

About average. 1.1× the average car's complaints.

Best year 2018 · Worst year 2021

Kia Sorento
Photo shows a Kia Sorento. Dinkun Chen, Wikimedia Commons · CC BY-SA 4.0 · background removed

Before you buy. What matters most for this car.

Owner complaints114first 3 years
Fuel economy21–25 mpgcombined, EPA
Crash test★★★★★NHTSA overall

Fixes owners look up most.

From 100 YouTube videos about the 2016–2020 Kia Sorento, 17.3M views. The 2019 is the same generation.

  1. Brakes & ABS410K views
    ABS & TRACTION LIGHTS DIAGNOSED AND FIXED FAST & EASY DIY 2011-2017 KIA SORENTO HYUNDAI SANTA FEABS & TRACTION LIGHTS DIAGNOSED AND FIXED FAST & EASY DIY 2011-2017 KIA SORENTO HYUNDAI SANTA FEHidalgo Motors Co TV · 134K views · 5 videos
  2. Infotainment, battery & electrical255K views
    How to Start A 2014 - 2020 Kia Sorento With Dead Remote Key Fob Battery "Key Not Detected"How to Start A 2014 - 2020 Kia Sorento With Dead Remote Key Fob Battery "Key Not Detected"PYR Automotive · 182K views · 2 videos
  3. Oil changes & service208K views
    2016 Kia Sorento - Service Reset Procedure2016 Kia Sorento - Service Reset ProcedureAutomotive Service Reset Procedures · 175K views · 2 videos
  4. Gauges, lights & wiring181K views
    2016 Kia Sorento Headlight Bulb Replacement2016 Kia Sorento Headlight Bulb ReplacementBallin' the Jack · 89K views · 3 videos
Show 4 more
  1. Transmission & shifter130K views
    How to change transmission fluid on a 2016 kia sorentoHow to change transmission fluid on a 2016 kia sorentoJunkyard Junkie · 130K views
  2. Windows, doors & mirrors80K views
    2016 Kia Sorento Door Handle2016 Kia Sorento Door HandleMarc Van Doren · 48K views · 2 videos
  3. Spark plugs & ignition coils40K views
    2016 - 2020 Kia Sorento 3.3 V6 Spark Plugs / Coils Replacement2016 - 2020 Kia Sorento 3.3 V6 Spark Plugs / Coils ReplacementBrian Balatbat · 40K views
  4. Heat, A/C & blend door38K views
    Kia Sorento Cabin Air Filter Replacement ( 2016 2017 2018 2019 2020 )Kia Sorento Cabin Air Filter Replacement ( 2016 2017 2018 2019 2020 )Undercar Experts · 38K views

Before you buy, watch

Views show how many people looked up each fix, not how often it breaks. Videos belong to their creators; we link to them.

How serious. Out of 431 owner complaints, owners reported:

10crashes
10injuries
19fires
21tows

What owners complain about most. From owner complaints to the government.

transmission & drivetrain25%
engine23%
lights12%
electrical11%
speed control7%

Share of this year's owner complaints filed with NHTSA, not the share of cars that break. One complaint can name more than one area.

Transmission problems in every Kia Sorento year →

When owners reported problems. From owner complaints to the government.

half by 21K
0K50K100K150K200K

Most owners who filed a complaint with NHTSA had 5K to 74K miles on the car (114 complaints listed the miles). This shows when people who had a problem reported it, not the odds that your car will have it.

  • engine complaints mostly came at 13K–100K miles
  • transmission & drivetrain complaints mostly came at 0K–24K miles

Recalls 2

  • back over prevention 2023

    Due to a manufacturing error, water may leak into the rearview camera, which can cause the rearview camera image not to appear on the display.

  • trailer hitches 2022

    Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.

Recall repairs are free at any dealer. A recall only matters if it's still open on that exact car, so check its VIN.

Check a VIN for open recalls

Problems Kia told dealers about

Kia sent dealers 118 repair notes for this car. The ones about its biggest problems:

  • Technical service bulletin: lambda 3.3l gdi engine hesitation at high altitudes logic…
  • PITSTOP - BRAKE CALIPER LEAK INSPECTION - This PITSTOP provides information related to a brake…

Ask a seller or mechanic if these were done. Some are free under warranty or a special program.

Government investigations

  • ClosedLoss of motive power2022–2023

NHTSA looks into a problem when enough owners report it. Many end in a recall.

Safety

Stability controlStandard
Collision warningOptional
Lane departure warningOptional
NHTSA front crash test of the 2019 Kia Sorento
Front crash test · NHTSA
Crash test details
VersionOverallFrontSideRollover
Kia Sorento SUV FWD★★★★★★★★★★★★★★★★★★★☆
Kia Sorento SUV AWD★★★★★★★★★★★★★★★★★★★☆
Fuel cost and engines

About $2550–3050 a year in fuel (EPA estimate). Engines: 2.4L 4-cyl, 3.3L 6-cyl.

In owners' words

Transmission is giving hesitation from 1st to 2and gear and possibly 3rd.

2019 Kia Sorento owner · NHTSA complaint 11331572
More owner reports

Engine trouble. Engine failure and stalling problems.

NHTSA complaint 11377139

Engine hesitates or jerks until it warms up. Vehicle was bought new and have had it to the dealership and they say it is nothing is wrong. Based on all the complaints with this same problem it definitely is not normal.

NHTSA complaint 11343927

Quick answers

Is the 2019 Kia Sorento reliable?

About average by government complaints. It drew 1.1× the average car's complaints filed with NHTSA in its first 3 years, per car sold (Lemon Index 113; 100 is average, lower is better). The best Kia Sorento year by this measure is 2018.

What are the most common 2019 Kia Sorento problems?

In owner complaints to the government, the parts named most are transmission & drivetrain (25%), engine (23%) and lights (12%). That is the share of complaints, not the share of cars that break.

How many recalls does the 2019 Kia Sorento have?

2 safety recalls (latest: back over prevention). Recall repairs are free at any dealer; check a specific car's VIN at nhtsa.gov/recalls.

What gas mileage does the 2019 Kia Sorento get?

21 to 25 mpg combined, depending on the engine (EPA estimate).

Is the 2019 Kia Sorento safe?

NHTSA gave it 5 out of 5 stars overall in its best tested version. Ratings differ by body style, and the full table is on the advanced page.

At what mileage do 2019 Kia Sorento problems start?

Half of the owners who gave a mileage reported the problem between 5,000 and 74,800 miles. The middle report was at 21,700 miles, from 114 complaints.

Does the 2019 Kia Sorento have transmission problems?

Transmission and drivetrain issues make up 25% of its owner complaints.

How much does the 2019 Kia Sorento cost in fuel a year?

About $2550 to $3050 a year, by the EPA's current estimate.

What engines does the 2019 Kia Sorento have?

2.4L 4-cyl, 3.3L 6-cyl.

What Kia Sorento year is better than the 2019?

By owner complaints per car sold, the best recent years are 2018, 2020 and 2012.

Lemon Index = safety complaints filed with the U.S. government (NHTSA) in a car's first 3 years, per car sold, against the average car of the same model year. 100 is average; lower is better. A complaint is an owner's report, not a confirmed defect. How it works

Updated

Free to use with credit: Source: The Lemon Index (lemonindex.com). Get the data