The Lemon Index

All cars · Kia Sorento · 2012

2012 Kia Sorento. Advanced data.

The raw numbers: engines, recall campaign numbers, failure mileage and manufacturer communications.

Lemon Index82100 = average car
Complaints148NHTSA, first 3 years
Sold119,597U.S. model year
Per 100K sold124complaints
Year rank#4 of 18#1 = fewest complaints

Engines and drivetrains 5

EngineTransmissionDriveCity / hwy / combinedFuelFuel cost/yr
2.4L 4-cylAuto 6-spdFWD21 / 30 / 24Regular$2,600
2.4L 4-cylManual 6-spdFWD20 / 26 / 22Regular$2,850
2.4L 4-cylAuto 6-spd4WD20 / 26 / 22Regular$2,850
3.5L 6-cylAuto 6-spdFWD20 / 25 / 22Regular$2,850
3.5L 6-cylAuto 6-spd4WD18 / 24 / 20Regular$3,100

EPA test versions for this model year. Fuel cost is the EPA's current estimate, not the price in that year.

Failure mileage by system

Half of owners who gave a mileage reported the problem between 56,100 and 118,000 miles. Median 90,000, from 600 complaints with a mileage.

SystemMedianMiddle halfComplaints
Engine99,60068,500–123,100345
Electrical71,30034,900–112,00075
Airbags93,50077,600–116,90052
Brakes116,90069,800–162,90028
Lights95,50068,500–127,70032

Mileage owners typed into their NHTSA complaint, all complaints for this model year. People report some problems late, so read it as a range.

Complaints by system

SystemShare of complaints
Engine37%
Electrical20%
Transmission & drivetrain19%
Speed control9%
Steering8%

One complaint can name more than one system, so shares can add to more than 100%.

Severity, all complaints

TotalCrashesFiresInjuriesDeathsTows
880217722076

As reported by owners to NHTSA. Not verified.

Recall campaigns 5

  • 23V652000 Sep 2023 Service Brakes, Hydraulic / Antilock/Traction Control/Electronic Limited Slip / Control Unit/Module

    Defect. Kia America, Inc. (Kia) is recalling certain 2010-2019 Borrego, 2014-2016 Cadenza, 2010-2013 Forte, Forte Koup, Sportage, 2015-2018 K900, 2011-2015 Optima, 2011-2013 Optima Hybrid, Soul, 2012-2017 Rio, 2011-2014 Sorento, and 2010-2011 Rondo vehicles. The Hydraulic Electronic Control Unit (HECU) may experience an electrical short, which can result in an engine compartment fire while parked or driving.

    Risk. An engine compartment fire while parked or driving can increase the risk of injury.

    Remedy. Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the HECU fuse, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed November 14, 2023. Owner notification letters were mailed March 29, 2024 through June 18, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number

  • 20V750000 Dec 2020 Engine

    Defect. Kia Motors America (Kia) is recalling certain 2012-2013 Sorento, 2012-2015 Forte and Forte Koup, 2011-2013 Optima Hybrid, 2014-2015 Soul, and 2012 Sportage vehicles. An engine compartment fire can occur while driving.

    Risk. An engine compartment fire increases the risk of injury.

    Remedy. Kia will notify owners, and dealers will inspect the engine compartment for fuel and/or engine oil leaks, perform an engine test and make any repairs, including engine replacement, as necessary, free of charge. In addition, Kia dealers will update the Knock Sensor Detection System (KSDS) software, free of charge. The recall began January 27, 2021. Owners may contact Kia customer service at 1-80

  • 18V907000 Dec 2018 Fuel System, Gasoline / Delivery / Hoses, Lines/Piping, And Fittings

    Defect. Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.

    Risk. A fuel leak in the presence of an ignition source can increase the risk of a fire.

    Remedy. Kia has notified owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began January 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC172.

  • 17V224000 Mar 2017 Engine And Engine Cooling / Engine

    Defect. Kia Motor Company (Kia) is recalling certain 2011-2014 Optima, 2012-2014 Sorento and 2011-2013 Sportage vehicles. Machining errors during the engine manufacturing process may cause premature bearing wear within the engine.

    Risk. Bearing wear may result in the engine seizing, increasing the risk of a crash.

    Remedy. Kia will notify owners, and dealers will inspect the engine assembly, and replace the engine if necessary, free of charge. The recall began June 20, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC147.

  • 15V626000 Oct 2015 Power Train / Automatic Transmission

    Defect. Kia Motors America (Kia) is recalling certain model year 2011-2013 Kia Sorento vehicles manufactured October 19, 2009, to January 31, 2013. In the affected vehicles, if excessive force is applied to the gear shift lever, the brake-shift interlock mechanism may chip or crack allowing the transmission being able to be shifted out of "Park" without the brakes being depressed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."

    Risk. Without requiring the brake to be pressed, the vehicle may be unintentionally shifted out of Park, allowing it to roll, which may result in a crash.

    Remedy. Kia will notify owners, and dealers will replace the brake-shift interlock mechanism, free of charge. The recall began on November 9, 2015. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC124.

NHTSA investigations

StatusSubjectOpenedClosed
OpenHyundai and kia abs module fires2023–
ClosedLoss of motive power20222023
ClosedThrottle control system vulnerabilities20212023
ClosedEngine fires20212024
ClosedHeadlight failure20202022
ClosedNon-crash vehicle fires20192021

Manufacturer communications 233

Kia filed 233 service communications for this car with NHTSA.

  • Due to design of drain holes in valley of lambda v6 engines, a misdiagnose of a possible oil…
  • Information regarding installing an inhibitor switch bracket on inhibitor switch due to an uneven

Crash ratings by version

VersionOverallFrontSideRollover
Kia Sorento SUV AWD★★★★☆★★★★☆★★★★★★★★★☆
Kia Sorento SUV FWD★★★★☆★★★★☆★★★★★★★★★☆

Safety equipment

Electronic stabilityForward collision warningLane departure warning
StandardNoNo

Nearby model years

YearLemon IndexComplaintsSoldTop system
2009–1824,460Airbags
2011121346239,219Transmission & drivetrain
201282148119,597Engine
2013133182105,649Engine
2014108124102,520Electrical
201596108116,249Engine

Sources: NHTSA complaints, recalls, investigations and manufacturer communications; EPA fuel economy data; YouTube video titles. Complaints are owner reports, not proof of a defect.

Updated

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