The Lemon Index

All cars · Kia Optima · 2020

2020 Kia Optima. Advanced data.

The raw numbers: engines, recall campaign numbers, failure mileage and manufacturer communications.

Lemon Index55100 = average car
Complaints42NHTSA, first 3 years
Sold80,140U.S. model year
Per 100K sold52complaints
Year rank#3 of 22#1 = fewest complaints

Engines and drivetrains 5

EngineTransmissionDriveCity / hwy / combinedFuelFuel cost/yr
1.6L 4-cyl turboAuto (AM7)FWD27 / 37 / 31Regular$2,000
2.0L 4-cyl hybridAuto (AM6)FWD40 / 45 / 42Regular$1,500
2.0L 4-cyl plug-in hybridAuto (AM6)FWD39 / 44 / 41Regular$1,500
2.0L 4-cyl turboAuto (S6)FWD21 / 30 / 24Regular$2,600
2.4L 4-cylAuto (S6)FWD24 / 32 / 27Regular$2,300

EPA test versions for this model year. Fuel cost is the EPA's current estimate, not the price in that year.

Failure mileage by system

Half of owners who gave a mileage reported the problem between 10,900 and 117,800 miles. Median 60,000, from 28 complaints with a mileage.

SystemMedianMiddle halfComplaints
Engine103,60072,300–121,8008
Engine116,00060,000–127,0007
Brakes2,9001,000–22,8005
Airbags21,1002,200–36,4005

Mileage owners typed into their NHTSA complaint, all complaints for this model year. People report some problems late, so read it as a range.

Complaints by system

SystemShare of complaints
Engine43%
Brakes17%
Electrical12%
Airbags10%
Transmission & drivetrain10%

One complaint can name more than one system, so shares can add to more than 100%.

Severity, all complaints

TotalCrashesFiresInjuriesDeathsTows
15263408

As reported by owners to NHTSA. Not verified.

NHTSA investigations

StatusSubjectOpenedClosed
ClosedLoss of motive power20222023

Manufacturer communications 100

Kia filed 100 service communications for this car with NHTSA.

  • LOWER ENGINE SERVICE COVER BOLT LOCATIONS - This Pitstop provides information on the correct bolt
  • PITSTOP - BRAKE CALIPER LEAK INSPECTION - This PITSTOP provides information related to a brake…
  • Technical service bulletin: excessive oil consumption nu/gamma/theta/kappa engines - this…

Crash ratings by version

VersionOverallFrontSideRollover
Kia Optima 4 DR FWD★★★★★★★★★★★★★★★★★★★★
Kia Optima Hybrid 4 DR FWD★★★★★★★★★★★★★★★★★★★★

Safety equipment

Electronic stabilityForward collision warningLane departure warning
StandardStandardStandard

Nearby model years

YearLemon IndexComplaintsSoldTop system
20175363107,493Engine
20185760101,603Engine
2019555596,623Electrical
2020554280,140Engine
2021928292,342Electrical
202211210066,298Fuel or ev drive system
202313510864,772Fuel or ev drive system

Sources: NHTSA complaints, recalls, investigations and manufacturer communications; EPA fuel economy data; YouTube video titles. Complaints are owner reports, not proof of a defect.

Updated

Free to use with credit: Source: The Lemon Index (lemonindex.com). Get the data